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Ras Al Khaimah city with the Hajar Mountains behind
United Arab Emirates flagDynamics 365 consultants · Ras Al Khaimah

Dynamics 365 Implementation Partner in Ras Al Khaimah

Shyphan is a Dynamics 365 partner Ras Al Khaimah companies can meet in person: an independent delivery partner with our own office in the RAK Free Trade Zone. We implement Business Central, Sales and Power Platform for RAKEZ and Al Hamra companies, ceramics, building materials and pharmaceutical manufacturers, with UAE VAT and Corporate Tax configured and a fixed quote in AED.

Prefer to talk? Call +971 55 145 3265
Typical timeline6-16 weeks
PricingFixed quote in AED
Core stackBusiness Central Premium · Dynamics 365 Sales · Power Apps
Microsoft Dynamics 365 implementation and integration consultantsZoho Premium Partner

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At a glance

Dynamics 365 Implementation Partner in Ras Al Khaimah: the short answer

What it is
A Dynamics 365 implementation partner in Ras Al Khaimah designs, configures, migrates and supports Microsoft Dynamics 365 apps for RAK businesses; the licences come from Microsoft or a Microsoft CSP.
Best suited to
RAKEZ-licensed manufacturers and traders, ceramics and building materials producers, pharmaceutical firms needing lot traceability, and Al Hamra hospitality or property companies on Microsoft 365.
Core stack
Business Central Premium, Dynamics 365 Sales, Power Apps, Power BI, Power Automate, Azure UAE North
Typical timeline
Six to ten weeks for Dynamics 365 Sales or Customer Service; ten to sixteen weeks for a single-entity Business Central rollout.
What it costs
Licences at Microsoft list price (Sales Professional USD 65, Business Central Essentials USD 70 per user per month). Implementation typically USD 8,000 to 25,000 for Sales or Customer Service and USD 20,000 to 60,000 for Business Central, quoted fixed in AED.
Local specifics
Local office, local visits; Manufacturing-heavy economy; Free zone Corporate Tax status.
Delivered by
Shyphan AI Solutions, an independent Dynamics 365 implementation and integration consultancy that also implements Zoho and Odoo, so recommendations are made by fit.
Last reviewed
29 September 2026
Ras Al Khaimah city with the Hajar Mountains behind
Ras Al Khaimah city with the Hajar Mountains behind
6-16 wks typical time to a first go-live
Dynamics 365 consultants

Dynamics 365 Implementation Partner in Ras Al Khaimah: who it is for

RAKEZ-licensed manufacturers and traders, ceramics and building materials producers, pharmaceutical firms needing lot traceability, and Al Hamra hospitality or property companies on Microsoft 365. A Dynamics 365 implementation partner in Ras Al Khaimah designs, configures, migrates and supports Microsoft Dynamics 365 apps for RAK businesses; the licences come from Microsoft or a Microsoft CSP.

  • Consultants in the same free zone
  • Ceramics and building materials costing
  • Pharmaceutical lot and expiry control
  • Export documentation and multi-currency
What people in this role search for
dynamics 365 partner ras al khaimahdynamics 365 partner rakbusiness central ras al khaimahdynamics 365 rakezerp for ceramics manufacturers uaedynamics 365 implementation rak
The stack

What we use to deliver Dynamics 365 implementation partner

Only what the first phase needs is switched on; more follows in later phases.

What we deliver

Dynamics 365 Implementation Partner in Ras Al Khaimah: what is included

Shyphan is a Dynamics 365 partner Ras Al Khaimah companies can meet in person: an independent delivery partner with our own office in the RAK Free Trade Zone.

01

Consultants in the same free zone

Our UAE office is in the RAK Free Trade Zone, so discovery workshops, cutover weekends and training days for Ras Al Khaimah clients happen in person without travel planning. Day-to-day build work continues remotely with fortnightly demonstrations in your own environment.

02

Ceramics and building materials costing

Tile, sanitaryware and aggregate producers need grade, shade and size variants, pallet units and yield loss in their cost. We set up item variants, units of measure, production BOMs and standard costing in Business Central Premium so margin per product line is visible.

03

Pharmaceutical lot and expiry control

For RAK pharmaceutical and nutraceutical manufacturers we configure lot numbers, expiry dates, quality holds and FEFO picking, with item tracing from raw material to customer shipment so a recall query can be answered from the system in minutes.

04

Export documentation and multi-currency

Many RAK manufacturers export across the GCC, Africa and South Asia. We set up USD and EUR price lists, export sales documents, zero-rated VAT treatment where the conditions are met and realised exchange gains and losses on customer payments.

05

Shop-floor capture with Power Apps

Kiln, press and packing lines rarely have desktops. A simple Power Apps screen on a tablet records output, scrap and downtime against production orders, feeding Business Central and a Power BI dashboard for the plant manager.

06

RAKEZ, Al Hamra and mainland entities

Groups with a RAKEZ company, a mainland company and an Al Hamra property or hospitality business get separate Business Central companies, intercompany rules and one consolidated reporting view. Shared customers, vendors and items can be synchronised so each company does not re-key the same data.

A worked example

RAKEZ consultancy run by owners abroad

How Dynamics 365 implementation partner in Ras Al Khaimah looks in practice. Illustrative; every project is scoped to the business.

Production order overview for Business Central
Production order overview for Business Central. Screenshot: Microsoft Learn documentation, CC BY 4.0.

For example, a RAKEZ-licensed engineering consultancy has staff in Ras Al Khaimah and owners who spend most of the year in Europe and India. Invoices are raised from Word templates, supplier payments wait for the owners to reply to emails, and the accountant is unsure how to track qualifying and non-qualifying income for free zone Corporate Tax purposes.

  1. Set up Business Central Essentials with project-based billing, time entry by consultant and invoice templates showing TRN and VAT correctly for UAE and overseas clients.
  2. Configure purchase and payment approval workflows, so owners approve supplier payments from their phones through Outlook or Teams without delaying the RAK office.
  3. Add dimensions separating income streams as advised by your tax adviser, so reports support free zone Corporate Tax analysis each year.
What changes: Invoices go out consistently, owners approve payments from anywhere, and the accountant finally has structured income data to support the free zone Corporate Tax position.
Real product screens

See it in Dynamics 365 Business Central

Real screens from the platforms we implement. Yours are configured to your entities, processes and KPIs.

dynamics.com
Production order overview for Business Central (product screenshot)
Dynamics 365 · real product screen

Production order overview for Business Central

Production orders by status, completion ratio by item, actual cost breakdown and current firm-planned orders, from the Business Central manufacturing Power BI app.

  • Consultants in the same free zone
  • Ceramics and building materials costing
  • Pharmaceutical lot and expiry control
Screenshot: Microsoft Learn documentation, CC BY 4.0 (source). Shown for illustration; your screens are configured to your data.
dynamics.com
The Power Apps maker portal home (product screenshot)
Dynamics 365 · real product screen

The Power Apps maker portal home

The starting page for building apps: start from design, data or a plan, recent solutions such as a vacation request manager and asset tracker, and recent apps.

  • Export documentation and multi-currency
  • Local office, local visits
  • Manufacturing-heavy economy
Screenshot: Microsoft Learn documentation, CC BY 4.0 (source). Shown for illustration; your screens are configured to your data.
Options compared

Which platform for Dynamics 365 implementation partner in Ras Al Khaimah?

An honest comparison. We implement all of these, so the recommendation follows your processes, team and budget.

OptionBest whenHow it fits this need
Dynamics 365 Business Central EssentialsService firm needing projects, approvals and Microsoft 365 integrationSuits RAK consultancies needing project billing, approvals and structured reporting. Remote owners approve through Outlook or Teams, which they already use daily.
Zoho Books with Zoho ProjectsSmall consultancy wanting low-cost invoicing and time trackingAffordable and quick, with approval workflows and time-based billing. Suits smaller RAKEZ firms with simpler reporting needs and budgets that matter more than Microsoft integration.
Odoo Accounting with ProjectsFirm wanting projects, timesheets and accounting in one systemOdoo links timesheets, project billing and accounting with an official UAE localisation. A strong option for RAK consultancies without a Microsoft preference.
Outsourced bookkeeping onlyVery small firm with few transactionsAn external bookkeeper using basic software can be enough for a small consultancy. It offers less visibility for owners and slower approvals from abroad.
UAE specifics

What changes in Ras Al Khaimah

The local rules and realities we design for before go-live. Rules change, so we re-check the current position at scoping.

Local office, local visits

Shyphan's UAE office is in the RAK Free Trade Zone, which makes on-site workshops across Ras Al Khaimah practical for a project of any size, from Al Hamra to the industrial areas near the port.

Manufacturing-heavy economy

Ras Al Khaimah has a large ceramics, building materials and pharmaceutical base. That usually means Business Central Premium for production orders, which we scope carefully because Premium, at USD 100 per user per month against USD 70 for Essentials, applies to every full user.

Free zone Corporate Tax status

RAKEZ companies may qualify for 0% Corporate Tax on qualifying income as Qualifying Free Zone Persons. We separate qualifying and non-qualifying revenue with dimensions so your tax adviser can support the position, and we confirm current rules at scoping.

Working with businesses in Ras Al Khaimah: we support companies across RAKEZ and Al Hamra, close to our own RAK Free Trade Zone office, with remote delivery and on-site workshops where the project needs them.

Cost and integrations

What drives the cost, and what it connects to

No price list: we quote a fixed price in AED after discovery. These are the factors that move the effort up or down.

Project billing model

Fixed-fee invoicing is simple. Time and materials billing, milestones, retainers and expenses recharged to clients need project set-up, invoice templates and consultant training.

Approval workflows

A single approver is quick. Multiple approval levels by amount, supplier type or project, with remote approvers in different time zones, need more workflow design.

Tax reporting structure

Basic VAT reporting is standard. Dimensions separating income streams for Corporate Tax analysis require design with your tax adviser and discipline in coding transactions.

Existing data to move

Starting fresh with opening balances is quicker. Moving project histories, open invoices and timesheets from spreadsheets or other tools adds cleansing and reconciliation effort.

What it connects to

Microsoft Outlook and Teams

Approval requests flow to owners by email or Teams; approvals flow back to release purchases and payments.

UAE bank feeds

Statements flow into reconciliation; approved supplier payments flow out as bank files from the RAK entity.

Timesheet entry

Consultant hours flow into project journals, creating billable entries and utilisation data for each project.

Tax adviser reporting

Income analysis by stream and period flows out as Excel reports for the adviser's Corporate Tax review.

Power BI

Project profitability, receivables and utilisation flow into dashboards that owners view from abroad.

How it works

How we deliver Dynamics 365 implementation partner

Phases, indicative timing and what is delivered in each. Scope is fixed and priced in AED before we start.

1Weeks 1-2

On-site discovery

Workshops at your plant or office in Ras Al Khaimah covering finance, production, stock and sales flows.

2Weeks 2-3

Design and fixed quote

Licence mix, entities, costing method and integrations written up with a fixed price in AED.

3Weeks 4-12

Build and migrate

Business Central configured, masters and open balances migrated, shop-floor app built and demonstrated fortnightly. Your team reviews progress every sprint.

4Weeks 12-15

Plant trial run

A full production and dispatch cycle run in parallel with your current system and reconciled.

5Weeks 15-18

Go live in person

Cutover with our consultants on site in RAK, then hypercare and release-wave testing. Plant users get floor-side help that first week.

When Dynamics 365 implementation partner is the wrong answer

Business Central is not a process-industry MES. If a ceramics plant needs real-time machine integration, recipe management or kiln curve control, that belongs in a dedicated shop-floor system linked to Business Central. We will say so and scope the integration, rather than stretching Dynamics beyond what it does well.

How we handle it: We implement Zoho, Odoo and Dynamics 365 and build AI and custom software, so our written recommendation can point you to a simpler option, or to doing nothing yet.

Before you buy

Checklist and common mistakes

Buyer's checklist

What to ask for before you choose a provider.

  • Ask how owners abroad will approve purchases and payments, and see approval working on a phone.
  • Require invoice templates handling UAE clients with VAT and overseas clients correctly, reviewed by your adviser.
  • Confirm how income streams will be tagged to support Corporate Tax analysis, as designed with your tax adviser.
  • Ask whether the provider can meet your team in person in Ras Al Khaimah during key workshops.
  • Check how time entry by consultants will flow into project billing and utilisation reports.
  • Ask who supplies licences, Microsoft directly or a CSP, and how licence changes are handled.

Common mistakes

What we see go wrong in the UAE, and how to avoid it.

  • Designing tax tags without advisersIncome classification for free zone Corporate Tax needs professional advice. Agree categories with your tax adviser before configuration, rather than guessing and correcting later.
  • Approvals only by emailEmail approvals get lost and leave no clear audit trail. Use workflow approvals recorded in Business Central, even when owners respond from their phones.
  • Invoice templates missing detailsTax invoices without TRN, VAT breakdown or correct client details cause rejection and compliance risk. Test templates for UAE and overseas clients before go-live.
  • Leaving time entry optionalWithout regular timesheets, project billing and profitability are guesses. Make weekly time entry a routine, with reminders sent automatically to consultants who fall behind.
The Shyphan team at the Zoho booth, Zoholics Dubai 2026Shyphan consultants at Zoholics Dubai 2026
Who you will work with

A UAE team you can meet in person

That is our team at Zoholics Dubai 2026. We deliver Dynamics 365 projects from our Ras Al Khaimah office with remote delivery across all seven emirates, in English and Arabic, and we run workshops on site in Dubai, Abu Dhabi and Sharjah when a project needs it.

PremiumZoho Partner tier
Top PartnerZoho MEA, Q3 2026
7 officesincl. Ras Al Khaimah
EN / ARDelivery languages
FAQ

Dynamics 365 Implementation Partner in Ras Al Khaimah: questions we get asked

Is Shyphan a Microsoft Dynamics 365 Partner Ras Al Khaimah firms can buy licences from?
Shyphan is an independent Dynamics 365 implementation partner, meaning we deliver the project; we are not a Microsoft reseller. Licences come from Microsoft or a Microsoft CSP. Our UAE office is in the RAK Free Trade Zone, so Ras Al Khaimah clients get in-person workshops easily.
Can Business Central handle ceramics or tile manufacturing in RAK?
Yes, for planning, costing and stock. Business Central Premium handles production orders, BOMs, routings, item variants for size and shade, and yield loss. Real-time machine data and kiln control sit in shop-floor systems, which we integrate rather than replace.
Do you support pharmaceutical traceability requirements for RAK manufacturers?
We configure lot and expiry tracking, quality holds, FEFO picking and full item tracing in Business Central. Regulatory validation of a pharmaceutical system is your quality team's responsibility; we provide configuration documents and test scripts to support it.
Which licence do RAK manufacturers need: Essentials or Premium?
If you need production orders, you need Premium at USD 100 per user per month instead of Essentials at USD 70, and Microsoft does not let full users mix the two tiers in one tenant. Light users can still take Team Members at USD 8. We model both options at discovery.
How is Dynamics 365 priced for a Ras Al Khaimah company?
Licences are at Microsoft list price and billed by Microsoft or a CSP. Our implementation is a fixed quote in AED after a free discovery call, covering scope, timeline and deliverables in writing; change requests are quoted separately.
Can you connect Dynamics 365 to our existing WPS payroll provider?
Yes. Business Central does not produce UAE WPS files natively, so we either integrate your payroll provider's journals into the general ledger or use a partner payroll extension. Salary files still go through your MOHRE-approved agent.
Can owners outside the UAE approve payments in Business Central for a RAK company?
Yes. Approval workflows send requests to owners by email or Teams, and they approve or reject from their phones. Each decision is recorded in Business Central with date and user, giving a clear audit trail for the RAK entity and its auditors.
Can Business Central help a RAKEZ company track income for free zone Corporate Tax?
Business Central can tag income with dimensions for categories your tax adviser defines, producing reports by stream and period. It does not decide whether income qualifies; your adviser does. Structured data makes their review faster and your records easier to support.
Can we meet Shyphan in person in Ras Al Khaimah?
Yes. Our UAE office is in the RAK Free Trade Zone, so meetings and workshops with Ras Al Khaimah companies are easy to arrange. Remote sessions cover most follow-up work, and we return on-site for key workshops, testing and training when useful.
Why choose Shyphan?
We are a Zoho Premium Partner, an Official Odoo Partner and an independent Dynamics 365 consultancy that also builds AI and custom software, so we recommend by fit rather than by what we resell. Delivery runs from our Ras Al Khaimah office with remote delivery across all seven emirates.
Downtown Dubai at night
Get started

United Arab Emirates flagTalk to a consultant about Dynamics 365 implementation partner

A free 30-minute call, then a written recommendation and a fixed quote in AED, including the honest option that this is not the right fit.

Vikas Saroj, Co-Founder and COO at Shyphan AI Solutions

Written and reviewed by Vikas Saroj, Co-Founder, COO & Growth at Shyphan AI Solutions, who owns delivery across India, the Gulf and the UK. Last reviewed on 29 September 2026. Meet the team · LinkedIn