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Microsoft Dynamics 365 · 22 countries

Microsoft Dynamics 365 implementation, integration & support

Dynamics 365 Sales, Customer Service and Business Central implemented by consultants who also deliver Zoho and Odoo, so you get the platform that fits rather than the one we resell. Local tax, e-invoicing, payroll and data-protection rules configured before go-live, on a fixed quote in your currency, from seven offices across India, the Gulf, Africa and Europe.

Sales · Service · Business Central · Power Platform Platform-neutral: we also implement Zoho and Odoo

Book a free Dynamics 365 consultation

A senior Dynamics 365 consultant replies within one working day.

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What we do

Dynamics 365 services

Twelve services, seven industries, five comparisons and 44 city pages, each with a country-specific page for pricing, compliance and local delivery.

Implementation partner

End-to-end Dynamics 365 rollouts: discovery, design, configuration, migration, training and go-live on a fixed quote.

Business Central ERP

Finance, sales, purchasing, inventory, projects and manufacturing with local tax and e-invoicing configured.

Sales & Customer Service CRM

Pipeline, quotes, forecasting, cases and SLAs inside Outlook and Teams, with Copilot where licensed.

Implementation cost guides

Licence list prices, realistic implementation fees and the cost drivers, country by country.

Integration

Zoho, Odoo, Sage, Xero, Shopify, WhatsApp, payments, banks and tax portals via Dataverse, Power Automate and APIs.

Support & managed services

Named consultants, SLAs, release-wave testing, training and enhancements on a monthly plan.

Industries

Dynamics 365 by industry

Sector configurations we deliver most often, each with a page per country covering the apps, processes and local compliance for that sector.

Manufacturing

Multi-level BOMs, routings, work centres and capacity so planning reflects the shop floor. Make-to-stock and make-to-order, consumption and output posting, subcontracting.

Retail & E-commerce

Shopify, WooCommerce, Magento and marketplace orders flow into Business Central with stock and status flowing back. Store sales, returns and cash-ups posted to the ledger daily.

Construction & Contracting

Budgets, committed costs, actuals and WIP by job, phase and cost code. Subcontract orders, certifications, retention and payment applications.

Professional Services

Won opportunities create projects with budgets and teams automatically. Weekly time sheets and expense capture on mobile with approvals.

Logistics & Distribution

Bins, pick and put-away, cycle counts and barcode scanning on mobile. Freight, duty and insurance allocated to inventory cost by shipment.

Healthcare

Referrals, enquiries and follow-ups with consent captured at source. Scheduling with reminders by SMS, email or WhatsApp and no-show tracking.

Real Estate

Projects, buildings, units, availability and pricing in Dataverse. Enquiries, viewings, reservations, offers and contracts with broker commissions.

Comparisons

Dynamics 365 vs the alternatives

Consultant-written comparisons with list prices, Microsoft 365 fit, localisation and a clear verdict, including when neither is the right answer.

Dynamics 365 vs Salesforce

For companies already on Microsoft 365, Dynamics 365 Sales usually wins on total cost and on how naturally it sits inside Outlook and Teams, and it is the only one with a native path to Business Central.

Dynamics 365 vs HubSpot

HubSpot is the easier start for a marketing-led SME and its free tier is real.

Business Central vs NetSuite

Business Central is the better value for most SMEs and single-entity mid-market companies, with faster implementation and native Microsoft 365 and Power BI.

Business Central vs Sage

Sage 50 and 200 users typically outgrow them on inventory, projects and reporting; Business Central is the natural next step for a company already on Microsoft 365, and the migration is well trodden.

Business Central vs QuickBooks

QuickBooks is excellent until the business has stock to manage, more than one entity, approval controls to enforce or auditors asking for dimensions.

Zoho vs Microsoft Dynamics

Our Zoho-side comparison for SMEs weighing Zoho One against Dynamics 365.

Countries

Dynamics 365 by country

Every country page covers the local tax, e-invoicing, payroll and data-protection rules we configure, with prices in the local currency.

United Arab Emirates flagUAE
Saudi Arabia flagSaudi Arabia
United Kingdom flagUK
India flagIndia
United States flagUSA
Qatar flagQatar
Kuwait flagKuwait
Bahrain flagBahrain
Oman flagOman
Iraq flagIraq
Jordan flagJordan
Lebanon flagLebanon
Egypt flagEgypt
Türkiye flagTürkiye
Ireland flagIreland
Germany flagGermany
Hungary flagHungary
Georgia flagGeorgia
Singapore flagSingapore
Australia flagAustralia
Nigeria flagNigeria
South Africa flagSouth Africa
Why Shyphan

Why choose an independent Dynamics 365 consultancy

Platform-neutral

We implement Dynamics 365, Zoho and Odoo. The recommendation is written against your fit, not our licence margin.

Fixed quotes

Scope, timeline and price agreed in writing before work starts, in your currency.

Compliance first

ZATCA, FTA, MTD, GST, ETA, e-Fatura, SARS and the rest configured and tested before go-live.

Seven offices

Noida, Ras Al Khaimah, Riyadh, Beirut, Istanbul, Lagos and London, with one shared engineering bench.

Integration depth

Dataverse, Power Automate, Logic Apps and custom APIs to connect Dynamics to everything else you run.

Support that lasts

Named consultants, SLAs and release-wave regression testing on every plan.

FAQ

Dynamics 365 services: common questions

What Dynamics 365 services does Shyphan offer?
Implementation of Dynamics 365 Sales, Customer Service and Business Central, Finance and Supply Chain for larger groups, Power Platform development, integration with Zoho, Odoo, e-commerce and payment systems, data migration, and monthly support with SLAs.
In which countries do you implement Dynamics 365?
Saudi Arabia, the UAE, Qatar, Kuwait, Bahrain, Oman, Iraq, Jordan, Lebanon, Egypt, Türkiye, the UK, Ireland, Germany, Hungary, Georgia, India, Singapore, Australia, Nigeria, South Africa and the USA, each with local tax, payroll and data-protection rules configured.
Is Shyphan a Microsoft reseller?
No. Shyphan is an independent Dynamics 365 implementation and integration consultancy. Licences are purchased from Microsoft or a Cloud Solution Provider; we help you choose the right ones and then design, configure, integrate and support the system.
Do you also implement Zoho and Odoo?
Yes. Shyphan is a Zoho Premium Partner and an Official Odoo Partner. That is why our Dynamics 365 recommendation is honest: after the discovery call you get a written recommendation for the platform that fits your size, budget and Microsoft footprint.
What does Dynamics 365 cost?
Microsoft list prices start at USD 65 per user per month for Sales Professional and USD 70 for Business Central Essentials. Implementation is a separate fixed quote from Shyphan in your local currency; each country page has a detailed cost guide.
Can you migrate us between Dynamics 365 and Zoho?
Yes, in either direction, with reconciled master data, open transactions and history where it is worth keeping.
Get started

Talk to a Dynamics 365 consultant

A free 30-minute call, then a written recommendation and a fixed quote, including the honest option that Dynamics 365 is not the right fit.

Where Dynamics 365 is the wrong answer - and what we do about it

Dynamics 365 is priced and built for organisations standardised on Microsoft. For a small business that wants CRM, accounting, HR and helpdesk on one bill, a Dynamics 365 seat can cost two to three times a Zoho One seat, and every customisation has to be re-tested twice a year against Microsoft release waves.

How we handle it: We implement Zoho and Odoo as well, so the recommendation after the discovery call is written against your size, budget and Microsoft footprint, including the option not to buy Dynamics at all.

Vikas Saroj, Co-Founder and COO at Shyphan AI Solutions

Written and reviewed by Vikas Saroj, Co-Founder, COO & Growth at Shyphan AI Solutions, who owns delivery across India, the Gulf and the UK. Last reviewed on 24 September 2026. Meet the team · LinkedIn