Retail ERP Solution for the Middle East & India
Ring up sales, keep every store in sync, and stop guessing what is actually on the shelf. Shyphan sets up retail ERP with POS on Zoho and Odoo for shops and chains in Saudi Arabia, the UAE, India, Lebanon and around the Gulf. ZATCA e-invoicing, VAT and GST are handled from day one.
What's inside
Everything your counters and back office run on.
Retail ERP at a glance
A quick look at the kind of dashboard and workflow your team gets. Every screen is configured to your business, in Arabic or English.
What is retail ERP software?
In plain terms, it is the software that joins your point of sale (POS), stock, purchasing, pricing and offers, loyalty, online store and accounts. Most shops begin with a standalone till, a stack of spreadsheets and a few apps that do not talk to each other. So the cashier, the store manager, the buyer and the accountant each see a slightly different version of the truth. Put them on the same live data and you finally know what is selling, what to reorder, and what each store and product is really earning.
We set up retail ERP for single outlets, multi-store chains and brands that sell online and in person, on Zoho and Odoo. A boutique in Riyadh, a supermarket in Dubai, a fashion chain in Mumbai, or a group of branches spread across the Gulf and the Levant, each one sells differently, so we shape the system around your counters. ZATCA e-invoicing in Saudi Arabia, 5% VAT in the UAE, GST in India, and VAT in Lebanon and the rest of the region are all part of the build.
It scales with you as well. One boutique today can turn into a chain of forty stores later without starting over. You add stores, warehouses, currencies and sales channels as you go, and you get one clear view of sales, stock, customers and finance, plus dashboards that flag your fast and slow movers wherever you happen to be.
What your stores get to work with
Start with the modules you need and add the rest as you grow, from a single till to a chain.
Point of Sale & Billing
Quick touchscreen POS that keeps working offline, takes split payments and returns, and prints ZATCA and VAT ready receipts at every counter.
Multi-Store Management
Run pricing, catalogue, staff and stock for every branch from one screen, with per-store reports and transfers.
Barcode & Inventory
Live stock, barcode and shelf-label printing, lot and expiry tracking, and automatic reorder across warehouses and stores.
Pricing, Offers & Promotions
Price lists, discounts, combos, coupons and timed campaigns that land at the till the moment you set them.
Loyalty & CRM
Customer profiles, points, membership tiers and offers aimed at the right people, so they come back.
E-commerce & Omnichannel
Keep catalogue, stock and orders in step with your online store and marketplaces, working off one inventory.
Built for how retailers actually sell
- In-store, online and marketplace sales in one system
- Quick checkout with barcode scanners, weighing scales and receipt printers
- Returns, exchanges and refunds handled cleanly at any branch
- Batch, lot and expiry tracking for FMCG, grocery and pharmacy
- Cash handling with shift close, tills and a daily reconcile
Compliance and visibility, built in
- ZATCA Phase 2 (Fatoora) e-invoicing for Saudi Arabia
- 5% VAT for the UAE and the Gulf, GST for India
- Arabic and English receipts, labels and screens
- Live dashboards for sales, margin, footfall and slow movers
- Role-based access across stores, teams and countries
Every module your stores run on
Here is what each part of the system actually does at the counter and out back.
Point of Sale & Checkout
Sells fast at every counter, online or off.
- Touchscreen and offline POS
- Split, card, cash and wallet payments
- Returns, exchanges and refunds
- Shift close and till reconcile
Multi-Store & Catalogue
Runs every branch from one dashboard.
- Central catalogue and pricing
- Per-store stock and transfers
- Branch-level sales and P&L
- Staff roles and permissions
Inventory & Replenishment
Stops you selling out of the best sellers.
- Live multi-store stock
- Barcode and shelf-label printing
- Lot, batch and expiry tracking
- Auto reorder and purchase orders
Pricing, Offers & Loyalty
Brings people in and keeps them coming back.
- Price lists and bulk discounts
- Coupons, combos and campaigns
- Loyalty points and membership tiers
- Gift cards and store credit
E-commerce & Omnichannel
Keeps one inventory across every channel.
- Online store and marketplace sync
- One stock pool across channels
- Click-and-collect and delivery
- Order and returns management
Finance, Tax & Reporting
Shows the real margin and keeps tax right.
- ZATCA, VAT and GST receipts
- Cash and bank reconciliation
- Margin and profitability analysis
- P&L, balance sheet and dashboards
Retail sectors we serve
Your implementation in 5 clear steps
Fixed scope, low drama. Most single-store projects go live in 4-10 weeks.
Discovery
In a free workshop we walk your stores, catalogue and checkout flow, then quote a fixed price.
Design & configure
We set up your POS, price lists, loyalty, stock and tax on Zoho or Odoo to match your stores.
Data & integrations
We bring over your items, stock and customers, and connect payment terminals, e-commerce and accounting.
Train & pilot
Cashiers, store managers and finance get trained, and we run live sales at one branch before the wider roll-out.
Go-live & support
We steady the go-live and stay on with SLA-backed support from our India and Gulf desks.
Connects with your whole stack
An ERP that stands alone is not much use. We connect it to the tools your stores already run.
Retail ERP across the Middle East & India
Local tax rules, Arabic support and a mix of on-site and remote delivery in every market we cover.
Riyadh, Jeddah & Dammam
ZATCA Phase 2 (Fatoora) e-invoicing, GOSI and WPS payroll, Qiwa, and Vision 2030 and NEOM ready.
Dubai, Abu Dhabi & Sharjah
5% VAT, UAE corporate tax and WPS payroll configured from day one.
Doha
VAT-ready, WPS payroll and bilingual Arabic and English across the business.
Kuwait City
PACI, PIFSS payroll and Arabic-first workflows for Kuwaiti operations.
Manama
NBR VAT, SIO and GOSI payroll and fully bilingual reporting.
Muscat
VAT, PASI payroll and Omanisation tracking built in.
Amman
ISTD sales tax, Social Security Corporation payroll and Arabic support.
Baghdad & Erbil
Local tax, payroll and Arabic-first setup for federal Iraq and Kurdistan.
Beirut
USD and LBP pricing side by side, with VAT and NSSF handled together.
Istanbul & Ankara
e-Fatura and e-Arşiv, KDV VAT and SGK payroll for Turkish entities.
Noida, Mumbai & Bengaluru
GST, e-invoicing (IRN), e-way bills and PF, ESI and TDS payroll.
An implementation partner, not just a licence reseller
Authorised Zoho & Odoo partner
Certified consultants who will tell you honestly which platform suits your business and budget.
Regional know-how
We keep ZATCA, Gulf VAT and Indian GST current, and we support you in Arabic.
We handle the whole job
Discovery, configuration, data migration, integrations, training and yearly support.
SLA-backed support
Support desks in India and the Gulf after go-live, so the tills keep moving.
Retail ERP questions
What is retail ERP software?
Is the retail ERP ZATCA and VAT compliant?
Do you implement retail ERP on Zoho or Odoo?
Which countries does Shyphan serve for retail ERP?
How long does a retail ERP implementation take?
Does the retail POS work offline?
Can it manage loyalty, gift cards and promotions across all stores?
Request your free Retail ERP consultation
Tell us about your stores. A senior Shyphan consultant, a real person and not a bot, gets back to you within a day with scope, a timeline and a fixed quote. The first 30-minute call is free and there is no obligation.
- Free 30-minute discovery call
- Fixed-quote SOW, no surprises
- Zoho & Odoo implementation & migration
- ZATCA / VAT / GST compliance built in
Related solutions
More ERP and business software Shyphan delivers across Saudi Arabia, the UAE, India, Lebanon and the wider Middle East.
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Education ERP Software
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Healthcare ERP Solution
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Agriculture ERP Solution
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ZATCA E-Invoicing
Saudi Fatoora Phase 2 compliant e-invoicing.
Every solution is built on Zoho and Odoo and tuned for local tax and language. Get a free quote, browse all solutions, or read our latest guides.
Ready to modernise your stores?
Talk to Shyphan about a retail ERP built for your shops, your tax rules and your region. The first 30-minute call is free, with no commitment.