Healthcare ERP Solution for the Middle East & India
Patient care, pharmacy, lab, billing and staff, all on one system that shares the same records. Shyphan sets up healthcare ERP on Zoho and Odoo for clinics and hospitals in Saudi Arabia, the UAE, India, Lebanon and across the Gulf, ready for ZATCA in Saudi Arabia, VAT in the UAE and GST in India.
What's inside
From the front desk to the final claim, one place.
Healthcare ERP at a glance
A quick look at the kind of dashboard and workflow your team gets. Every screen is configured to your business, in Arabic or English.
What is healthcare ERP software?
Healthcare ERP brings patient records and appointments, pharmacy and medical inventory, the lab, insurance and billing, and HR and payroll onto one platform. The front desk, clinicians, pharmacists, lab technicians and finance all work from the same live data, so a patient, a prescription and a claim stay accurate and stay private. Nobody is chasing a missing file or a lost receipt.
We build these systems on Zoho and Odoo for clinics, polyclinics, hospitals and diagnostic centres. A single clinic in Riyadh, a hospital in Dubai, a diagnostic chain in Noida, a group of sites across the Gulf and the Levant: the setup follows how your facility really runs. Billing is configured for ZATCA e-invoicing in Saudi Arabia, VAT in the UAE and the wider GCC, and GST in India.
A single-doctor practice and a multi-branch hospital group can run on the same platform. Add departments, branches, insurers, currencies and languages as you grow, without rebuilding. You get one secure record for patients, pharmacy, lab and revenue, plus dashboards that show occupancy, claims and cash flow wherever you are.
The modules a clinic actually uses
Start with what you need now. Add the rest as you grow from a single clinic to a multi-branch group.
Patient Records & EMR
Patient profiles, medical history, visits and documents, opened only by the staff who should see them.
Appointments & Scheduling
Online booking, doctor calendars, queues and reminders that keep the waiting room shorter and the no-shows down.
Pharmacy & Inventory
Drug stock by batch and expiry, dispensing and automatic reorder across every pharmacy and store.
Laboratory & Diagnostics
Test orders, sample tracking, result entry and report delivery, each tied back to the patient's file.
Insurance & Billing
Eligibility, pre-authorisation, claims, co-pay and patient billing, with ZATCA, VAT and GST-ready invoices.
HR & Payroll
Rosters, shifts, licence expiry and payroll for doctors, nurses and support staff, all in one spot.
Built for how clinics & hospitals actually run
- Multi-department & multi-branch operations in one system
- Doctor commissions, packages & consultation workflows
- Batch & expiry control for pharmacy and consumables
- Insurance claims, pre-authorisation & rejections tracking
- Patient portal, reminders & feedback built in
Compliance & visibility, built in
- ZATCA Phase 2 (Fatoora) e-invoicing for Saudi Arabia
- 5% VAT for the UAE and GCC, GST for India
- Arabic + English interfaces and documents
- Live dashboards for occupancy, revenue and patient flow
- Role-based access across departments, branches and staff
Every module your facility runs on
A closer look at what each part of your healthcare ERP actually does at the point of care.
Patient Records & EMR
One secure history behind every visit.
- Central patient profiles & demographics
- Medical history, allergies & vitals
- Visit notes, documents & imaging
- Consent & role-based access
Appointments & OPD
Fill the schedule, cut the waiting room.
- Online booking & doctor calendars
- Queue, token & slot management
- SMS / WhatsApp reminders
- Consultation & follow-up tracking
Pharmacy & Inventory
Right drug, right batch, never expired.
- Drug master & formulary
- Batch & expiry tracking
- Dispensing & prescription linking
- Automated reorder & stock counts
Laboratory & Diagnostics
From sample to report, fully traced.
- Test orders & sample barcoding
- Result entry & validation
- Report delivery to patient portal
- Reference ranges & analysers
Insurance & Billing
Protect every riyal of the revenue cycle.
- Eligibility & pre-authorisation
- Claims, co-pay & rejections
- Package & tariff management
- ZATCA / VAT / GST-compliant invoices
Staff, HR & Payroll
Keep clinicians rostered, licensed and paid.
- Rosters, shifts & on-call
- Doctor commissions & incentives
- Licence & credential expiry alerts
- Attendance & payroll
Healthcare sectors we serve
Your implementation in 5 clear steps
A fixed scope and a fixed price. Most single-clinic projects are live in 6-12 weeks.
Discovery
We map your departments, patient flow, insurers and billing rules in a free workshop, then scope a fixed quote.
Design & configure
EMR, appointments, pharmacy, lab, insurance tariffs and tax are configured to your facility on Zoho or Odoo.
Data & integrations
We migrate patients, drugs and opening balances and connect payment, lab analysers and messaging channels.
Train & pilot
Front desk, clinicians, pharmacy and finance are trained; we pilot real visits and claims before cut-over.
Go-live & support
We stabilise the go-live and back you with SLA-bound support from India and the GCC.
Connects with your whole stack
Your ERP shouldn't be an island. We integrate it with the systems your facility already runs.
Healthcare ERP across the Middle East & India
Local compliance, Arabic support and on-site plus remote delivery in every market we serve.
Riyadh, Jeddah & Dammam
ZATCA Phase 2 (Fatoora) e-invoicing, GOSI and WPS payroll, Qiwa, and Vision 2030 and NEOM ready.
Dubai, Abu Dhabi & Sharjah
5% VAT, UAE corporate tax and WPS payroll configured from day one.
Doha
VAT-ready, WPS payroll and bilingual Arabic and English across the business.
Kuwait City
PACI, PIFSS payroll and Arabic-first workflows for Kuwaiti operations.
Manama
NBR VAT, SIO and GOSI payroll and fully bilingual reporting.
Muscat
VAT, PASI payroll and Omanisation tracking built in.
Amman
ISTD sales tax, Social Security Corporation payroll and Arabic support.
Baghdad & Erbil
Local tax, payroll and Arabic-first setup for federal Iraq and Kurdistan.
Beirut
USD and LBP pricing side by side, with VAT and NSSF handled together.
Istanbul & Ankara
e-Fatura and e-Arşiv, KDV VAT and SGK payroll for Turkish entities.
Noida, Mumbai & Bengaluru
GST, e-invoicing (IRN), e-way bills and PF, ESI and TDS payroll.
An implementation partner, not just a licence reseller
Authorised Zoho & Odoo partner
Certified consultants who pick the right platform for your facility and budget.
Regional expertise
Live compliance for ZATCA, GCC VAT and Indian GST, with Arabic support.
Delivery, start to finish
Discovery, configuration, data migration, integrations, training and annual support, all from one team.
SLA-bound support
Post-go-live support desks in India and the GCC so your clinics never stop.
Healthcare ERP questions
What is healthcare ERP software?
Does the healthcare ERP handle insurance claims and patient billing?
Is the healthcare ERP ZATCA and VAT compliant?
Do you implement healthcare ERP on Zoho or Odoo?
Which countries does Shyphan serve for healthcare ERP?
Can patients book appointments online and get reminders?
How long does a healthcare ERP implementation take?
Request your free Healthcare ERP consultation
Tell us about your clinic or hospital. A senior Shyphan consultant, not a bot, gets back to you within a day with scope, timeline and a fixed quote. The first 30-minute call is free and there is no obligation.
- Free 30-minute discovery call
- Fixed-quote SOW, no surprises
- Zoho & Odoo implementation & migration
- ZATCA / VAT / GST compliance built in
Related solutions
More ERP and business software Shyphan delivers across Saudi Arabia, the UAE, India, Lebanon and the wider Middle East.
Agriculture ERP Solution
Farm, crop and livestock with full traceability.
ZATCA E-Invoicing
Saudi Fatoora Phase 2 compliant e-invoicing.
Inventory Management Software
Real-time stock, barcode and multi-warehouse.
Contracting Management ERP
Projects, BOQ, subcontractors and progress billing.
Accounting ERP Software
GL, AP/AR and VAT, ZATCA and GST reporting.
Visitor Management System
Check-in, pre-registration, badges and alerts.
Every solution is built on Zoho and Odoo and tuned for local tax and language. Get a free quote, browse all solutions, or read our latest guides.
Ready to modernise your clinic or hospital?
Talk to Shyphan about a healthcare ERP shaped around your patients, your compliance and your region. The 30-minute consultation is free, with no commitment.