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Zoho has recognized Shyphan AI Solutions as one of its Top Partners in the Middle East & Africa (MEA) for Q3 2026. This recognition reflects our continued focus on customer success, strong technical capabilities, and our growing partnership with Zoho. Here is what is driving our growth, and what we intend to do with it.
Zoho named Shyphan a Top Partner in MEA for Q3 2026. Behind it: a customer-first approach to every engagement, 15+ active Zoho certifications across the team, strong growth in Saudi Arabia, the UAE, India and Lebanon with UK expansion started this quarter, a deep and growing Zoho Creator practice, and close, continuous support from the Zoho team. We’re just getting started.
On this page
What being a Top Zoho Partner in MEA means
Each quarter Zoho looks across its partner network in the Middle East and Africa and recognizes the partners that stood out on the things that matter to customers: outcomes delivered, technical depth, and how the practice is growing. For Q3 2026, Shyphan is on that list.
We take it as a signal rather than a trophy. It is awarded by Zoho, on Zoho’s view of our work, and it sits on top of the Zoho Premium Partner status we earned earlier this year. It tells our clients that the partner they chose is being measured by the platform vendor too, and that we are measuring up.
What’s driving our growth
Five things, none of them complicated, all of them deliberate.
The five drivers
- Customer-first approach. We understand the business before we recommend the Zoho solution.
- Certified team. 15+ active Zoho certifications across the delivery bench.
- Regional growth. Saudi Arabia, the UAE, India and Lebanon, with UK expansion started in Q3 2026.
- Zoho Creator expertise. Heavy, continuing investment in Creator, with a global ambition.
- Strong Zoho partnership. Continuous support, enablement and guidance from the Zoho team.
Customer-first approach
We focus on understanding the business before recommending the right Zoho solution. In practice that means the first conversation is about how the company sells, bills, pays people and files its taxes, not about which Zoho edition to buy. Only once that picture is clear do we map it to CRM, Books, People, Creator or the full Zoho One suite, and only then do we quote.
It is slower at the start and faster everywhere after. Projects scoped this way overrun less, get adopted more, and lead to the second and third engagement with the same client. That retention is exactly what Zoho sees when it decides who its top partners are.
A Zoho-certified team: 15+ active certifications
We now hold 15+ active Zoho certifications across the team, spanning Zoho Creator, Zoho CRM, Zoho People and the wider suite. Certifications are held by named consultants and published on our team page, not presented as a logo wall.
Fazal MahfoozZoho Creator Associate
Fazal MahfoozZoho Creator Professional
Hyacinth KadriZoho People Associate
Lubna NizarZoho Creator Associate
Namira KhanZoho CRM Administrator
Praveen SonkarZoho Creator Associate
Shamly PZoho Creator Associate
Shreyansh DubeyZoho Creator Associate
Sushant SinghZoho CRM Administrator
Vikas SarojZoho Creator Associate
Yashu MittalZoho Creator Associate
All 11 current certifications, each with the holder named. Hover to pause the slider; the full list is on the team page.
The point of certifying the bench rather than a few seniors is capacity at quality. A mid-level consultant who is certified can run a Books or People build without a senior reviewing every decision, which is how the same team delivers more without the standard slipping.
Growth in Saudi Arabia, the UAE, India and Lebanon, plus the UK
Our growth in the period came from a strong focus on four markets: Saudi Arabia, the UAE, India and Lebanon. In each we went deep on local compliance, from ZATCA Phase-2 e-invoicing and GOSI in the Kingdom to FTA VAT and WPS in the UAE, GST and IRP e-invoicing in India, and NSSF and dual-currency books in Lebanon, so that a Zoho rollout is compliant on day one rather than patched later.
In Q3 2026 we also started our UK expansion from the London office, bringing the same Premium Partner practice to UK businesses with Making Tax Digital, HMRC RTI payroll and UK-hours support.
Zoho Creator expertise: toward a global Creator practice
We’re investing heavily in Zoho Creator, and building toward our ambition of becoming a global leader in Zoho Creator implementations. Creator is where the platform stops being a set of standard apps and becomes the client’s own system: the coworking operator billing members automatically, the distributor running field sales through a custom DMS, the Red Sea Global golf destination whose POS feeds its CRM.
A growing share of our bench is Creator-certified, our case studies increasingly centre on Creator builds, and it is the practice we expect to define Shyphan over the next few years.
A strong Zoho partnership
Continuous support, enablement, guidance and collaboration from the Zoho team have played an important role in our growth. From partner enablement sessions to escalations into product and support teams, the relationship has been a working one, and we are grateful for it. Recognition like this reflects on that collaboration as much as on our own delivery.
Verified by Zoho. Our Premium Partner status and the Q3 2026 Top Partner recognition are both awarded by Zoho, not self-declared. Check our listing on Zoho’s partner directory.
Our focus from here
We’re just getting started. Our goal is to keep building a stronger Zoho practice, expand into new markets, and deliver solutions that create real business value for our customers. Concretely, over the coming quarters that means:
- A stronger Zoho practice. More certified consultants, deeper compliance playbooks per country, and named-consultant care plans for every client.
- New markets. Scaling the UK practice, and taking the same approach to the markets where we already have offices and demand, including Türkiye and Nigeria.
- Zoho Creator leadership. Building the reference implementations, reusable components and certified bench that a global Creator practice needs.
- Real business value. Measuring every engagement on the outcome it produced for the client, because that is what earned this recognition and what will earn the next one.
To every client who trusted us with their Zoho rollout this year, and to the Zoho team that backed us: thank you. Here’s to building what’s next.