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United Arab Emirates flagQuotations and proposals · UAE

Quotation Software in the UAE

Quotation software in the UAE lets sales teams build accurate quotes in minutes: correct prices, 5% VAT, discount approvals and a professional Arabic and English PDF, then convert the accepted quote into an order without retyping. Shyphan implements it on Zoho CRM, Odoo Sales or Dynamics 365 Sales for UAE traders, distributors and service firms, with a fixed quote in AED.

Prefer to talk? Call +971 55 145 3265
Typical timeline4-16 weeks
PricingFixed quote in AED
Core stackZoho CRM · Zoho Books · Odoo Sales
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At a glance

Quotation Software in the UAE: the short answer

What it is
Quotation software creates, approves, sends, revises and tracks price quotes and proposals, then turns accepted quotes into sales orders.
Best suited to
UAE companies that send many quotes a week and lose time in Excel and Word templates, wrong prices, or unapproved discounts.
Core stack
Zoho CRM, Zoho Books, Odoo Sales, Dynamics 365 Sales, Zoho Sign, Zoho Writer
Typical timeline
Four to sixteen weeks depending on the platform, modules, data migration and integrations; we phase larger programmes.
What it costs
A fixed price in AED after a free discovery call, phased so you are never committing to the whole programme on day one. Platform licences are billed by the vendor.
Local specifics
VAT shown the way buyers expect; Arabic for government-linked buyers; Quotes sent on WhatsApp.
Delivered by
Shyphan AI Solutions: Zoho Premium Partner, Official Odoo Partner, independent Dynamics 365 consultancy and custom software house, so the platform is chosen by fit.
Last reviewed
29 September 2026
Container cranes at Jebel Ali Free Zone, Dubai
Container cranes at Jebel Ali Free Zone, Dubai
4-16 wks typical time to a first go-live
Quotations and proposals

Quotation Software in the UAE: who it is for

UAE companies that send many quotes a week and lose time in Excel and Word templates, wrong prices, or unapproved discounts. Quotation software creates, approves, sends, revises and tracks price quotes and proposals, then turns accepted quotes into sales orders.

  • Price lists and margin guard
  • Discount approvals
  • Revisions and versions
  • Arabic and English PDF templates
What people in this role search for
quotation software UAEquote management software UAEproposal management software UAEquotation system UAEsales quote software UAEبرنامج عروض الأسعار الإمارات
The stack

What we use to deliver quotation software

Tools and platforms we typically use, and the systems it connects to. The final choice is made against your systems, budget and team.

What we deliver

Quotation Software in the UAE: what is included

Quotation software in the UAE lets sales teams build accurate quotes in minutes: correct prices, 5% VAT, discount approvals and a professional Arabic and English PDF, then convert the accepted quote into an order without retyping.

01

Price lists and margin guard

Quotes pull prices from customer-specific price lists in AED or foreign currency, and show margin to the salesperson, so nobody quotes below cost or from last year's spreadsheet.

02

Discount approvals

Discounts above a set percentage or quotes above a value go to a manager for approval before the PDF can be sent, with the approval recorded on the quote.

03

Revisions and versions

When a customer asks for changes, a new revision is created and the history is kept, so everyone knows which version the customer accepted and what changed.

04

Arabic and English PDF templates

Quotes print in English, Arabic or both, with your branding, TRN, validity date, payment terms and 5% VAT shown clearly, which many UAE buyers expect before issuing a PO.

05

Online acceptance and e-signature

Customers can accept a quote online or sign it through Zoho Sign or the platform's portal, and acceptance automatically creates the sales order.

06

Quote pipeline and win rate

Reports show open quotes by value and age, win rate by salesperson and product, and quotes expiring this week, so follow-up happens before the customer goes elsewhere.

A worked example

Industrial distributor quoting from RAK and Sharjah

How quotation software in the UAE looks in practice. Illustrative; every project is scoped to the business.

The Odoo CRM pipeline
The Odoo CRM pipeline. Screenshot: Odoo S.A.

Picture an industrial spare parts distributor with a warehouse in RAKEZ and a sales office in Sharjah, supplying bearings, valves and pumps to factories and oilfield contractors across the UAE. Salespeople quote from memory or old PDFs, discounts vary by salesperson, and customers often receive a quote for items that are out of stock.

  1. Configure Zoho CRM quotes linked to Zoho Inventory so each line shows current stock, lead time for items to order and the customer's agreed price list.
  2. Set discount limits per salesperson and customer tier, with quotes above the limit routed to the sales manager for approval before the PDF can be sent.
  3. Convert accepted quotes into Zoho Books sales orders and invoices, and report on lost quotes by reason, product group and competitor mentioned.
What changes: Customers stop receiving quotes for stock that is not there, discounting becomes consistent, and the owner can see which product lines lose most quotes and why.
Real product screens

See it on the platforms we deliver

Real screens from the platforms we implement. Yours are configured to your entities, processes and KPIs.

odoo.com
The Odoo CRM pipeline (product screenshot)
Odoo · real product screen

The Odoo CRM pipeline

Opportunities by stage with expected revenue, tags and next activities, in a kanban view.

  • Price lists and margin guard
  • Discount approvals
  • Revisions and versions
Screenshot: Odoo S.A. (source). Shown for illustration; your screens are configured to your data.
zoho.com
Multiple sales pipelines in Zoho CRM (product screenshot)
Zoho · real product screen

Multiple sales pipelines in Zoho CRM

Four deal pipelines side by side (standard, mid-market, real estate and SMB), each with its own stages from qualification to closed won or lost.

  • Arabic and English PDF templates
  • VAT shown the way buyers expect
  • Arabic for government-linked buyers
Screenshot: Zoho Corporation (source). Shown for illustration; your screens are configured to your data.
Options compared

Which platform for quotation software in the UAE?

An honest comparison. We implement all of these, so the recommendation follows your processes, team and budget.

OptionBest whenHow it fits this need
Zoho CRM + Books + InventoryDistributor or trader wanting quotes linked to stock at modest costA strong fit for UAE traders who want stock-aware quotes, approvals and invoicing without a full ERP project. Complex product configuration needs Zoho CPQ-style extensions or custom work.
Odoo SalesQuotes must link to manufacturing, projects or complex stockBest where quotes feed production or projects. Odoo's quote builder, optional products and online signature are good out of the box, with little extra configuration for most traders.
Dynamics 365 SalesLarge sales team working inside Outlook and TeamsFits bigger organisations with long approval chains and Microsoft 365. Quote output, especially bilingual Arabic and English PDFs, often needs extra templating work.
Your accounting tool's quote featureFew quotes a month, no approvals, one salespersonMany accounting tools already produce decent VAT quotes. If volume is low, that may be enough and saves the cost and training of a CRM project.
UAE specifics

What changes in the UAE

The local rules and realities we design for before go-live. Rules change, so we re-check the current position at scoping.

VAT shown the way buyers expect

UAE buyers want to see net, 5% VAT and total in AED on the quote. Templates also handle zero-rated exports and reverse-charge services so the later tax invoice matches the quote.

Arabic for government-linked buyers

Some UAE buyers, particularly government-linked entities, prefer or require Arabic documents. Bilingual templates with right-to-left Arabic sections avoid manual translation for every quote.

Quotes sent on WhatsApp

Many UAE customers ask for quotes on WhatsApp. Quotes can be sent via the WhatsApp Business Platform with approved templates and opt-in, and the send is logged on the customer record.

Cost and integrations

What drives the cost, and what it connects to

No price list: we quote a fixed price in AED after discovery. These are the factors that move the effort up or down.

Product catalogue size

Thousands of SKUs with variants, units of measure and supplier codes need data cleaning and import. A short list of services or standard products is fast to set up.

Pricing complexity

Customer-specific price lists, volume breaks and contract prices add configuration and testing. One public price list with simple discounts keeps the setup straightforward and quick.

Bilingual templates

Arabic and English quote PDFs need translated product names, terms and careful layout testing. English-only templates are quicker but may not suit government-linked buyers.

Link to stock and invoicing

Connecting quotes to live inventory and accounting adds integration effort but removes retyping. A standalone quoting tool is cheaper at first and costs more in manual work.

What it connects to

Zoho Inventory or Odoo Inventory

Stock levels and lead times appear on quote lines; accepted quotes reserve stock for the customer's order.

Zoho Books

Accepted quotes become sales orders and tax invoices with 5% VAT and TRN, without retyping any lines.

Outlook or Gmail

Quotes are emailed from the CRM with replies logged against the deal, so conversations stay with the quote.

Zoho Sign

Customers accept quotes with an electronic signature; signed PDFs are attached back to the deal record automatically.

Zoho Analytics

Quote values, win rates and lost reasons by product line and salesperson feed weekly sales reviews.

How it works

How we deliver quotation software

Phases, indicative timing and what is delivered in each. Scope is fixed and priced in AED before we start.

1Week 1

Review current quotes

We collect sample quotes and templates and see where time and errors come from.

2Weeks 1-2

Design

Price lists, approval rules, templates, revision rules and quote-to-order flow are agreed.

3Weeks 2-5

Build

Configure products, price lists, templates, approvals and e-signature; import customers and items.

4Weeks 5-6

Pilot

A few salespeople send real quotes and we adjust templates and rules.

5Week 6 onwards

Roll out

Whole team goes live with training and a weekly quote report.

When quotation software is the wrong answer

If your quotes involve complex engineered products with configurable options, rules and drawings, basic quotation software will be too thin. You would need CPQ-style configuration rules or a custom configurator, which is a bigger project. For simple single-price services, invoicing software alone may do.

How we handle it: We implement Zoho, Odoo and Dynamics 365 and build AI and custom software, so our written recommendation can point you to a simpler option, or to doing nothing yet.

Before you buy

Checklist and common mistakes

Buyer's checklist

What to ask for before you choose a provider.

  • Ask whether quotes show live stock and expected delivery date, so customers are not promised items you do not hold.
  • Check that discount limits can be set per user and per customer group, with automatic approval routing above them.
  • Require Arabic and English quote templates that handle right-to-left text correctly, including product descriptions and terms.
  • Confirm that quote validity dates, payment terms and delivery terms print clearly and can be changed per customer.
  • Ask for lost-quote reasons as a required field, so reporting shows why business is lost, not just how much.
  • Check how existing customer price lists and product data will be imported and who cleans them before go-live.

Common mistakes

What we see go wrong in the UAE, and how to avoid it.

  • Letting every salesperson set discountsWithout limits, margins erode quietly across the team. Set discount limits per role and require approval above them, then review exceptions monthly to see whether limits are realistic.
  • Quoting without stock visibilitySalespeople promise delivery on items still at the supplier. Show stock and lead time on the quote screen so promises match what the warehouse can actually deliver.
  • Arabic added as an afterthoughtTemplates designed in English break when Arabic text is added. Plan bilingual layouts from the start and test long Arabic product names before rollout.
  • No reason captured for lost quotesLost quotes simply expire and teach you nothing. Make a lost reason mandatory so pricing, stock and competitor patterns become visible over a few months.
The Shyphan team at the Zoho booth, Zoholics Dubai 2026Shyphan consultants at Zoholics Dubai 2026
Who you will work with

A UAE team you can meet in person

That is our team at Zoholics Dubai 2026. We deliver Zoho, Odoo, Dynamics 365 and custom projects from our Ras Al Khaimah office with remote delivery across all seven emirates, in English and Arabic, and we run workshops on site in Dubai, Abu Dhabi and Sharjah when a project needs it.

PremiumZoho Partner tier
Top PartnerZoho MEA, Q3 2026
7 officesincl. Ras Al Khaimah
EN / ARDelivery languages
FAQ

Quotation Software in the UAE: questions we get asked

What is the best quotation software in the UAE?
Teams already using Zoho often choose Zoho CRM quotes or Zoho Books estimates; product-heavy traders often fit Odoo Sales; Microsoft-centric firms fit Dynamics 365 Sales. We recommend based on your products, approvals and existing systems.
Is quote management software the same as proposal management software?
They overlap. Quote management software focuses on priced line items, approvals and revisions; proposal management software adds narrative sections, scope and terms. We configure templates for both on the same platform.
Can quotes include Arabic?
Yes. Zoho, Odoo and Dynamics 365 support Arabic, and we build bilingual PDF templates with Arabic right-to-left sections, so quotes can go in English, Arabic or both.
How is quotation software different from order management software?
Quotation software covers everything before the customer says yes: pricing, approvals, revisions and acceptance. Order management starts when the quote converts to an order and covers stock, delivery and invoicing. They connect on the same platform.
Can the quote become an invoice automatically?
Yes. An accepted quote converts to a sales order and then to a tax invoice with the same prices, so nothing is retyped and the invoice matches what the customer agreed.
How much does quotation software cost in the UAE?
It depends on users, platform, templates, approval rules and integrations. Licences are billed by the vendor; our implementation is a fixed quote in AED after a free discovery call.
Can quotation software in the UAE send reminders before a quote expires?
Yes. Each quote carries a validity date, and a workflow can remind the salesperson a few days before expiry or send the customer a polite follow-up by email or WhatsApp template. Expired quotes then move to a lost or revised status automatically, which keeps the pipeline honest.
Can we quote in US dollars or euros as well as dirhams?
Yes. Zoho CRM, Odoo and Dynamics 365 support multi-currency quotes, using exchange rates you maintain or update automatically. The quote shows the customer's currency, while reporting converts values to AED so management sees one comparable pipeline. VAT still follows UAE rules for the supply.
Can we reuse a previous quote for a repeat customer?
Yes. You can duplicate an earlier quote, and the system refreshes prices from the current price list, flags lines where stock or products have changed, and gives the copy a new reference. That saves time for repeat orders while avoiding outdated prices slipping through.
Why choose Shyphan?
We are a Zoho Premium Partner, an Official Odoo Partner and an independent Dynamics 365 consultancy that also builds AI and custom software, so we recommend by fit rather than by what we resell. Delivery runs from our Ras Al Khaimah office with remote delivery across all seven emirates.
Downtown Dubai at night
Get started

United Arab Emirates flagTalk to a consultant about quotation software

A free 30-minute call, then a written recommendation and a fixed quote in AED, including the honest option that this is not the right fit.

Vikas Saroj, Co-Founder and COO at Shyphan AI Solutions

Written and reviewed by Vikas Saroj, Co-Founder, COO & Growth at Shyphan AI Solutions, who owns delivery across India, the Gulf and the UK. Last reviewed on 29 September 2026. Meet the team · LinkedIn