Dynamics 365 consultants · Tbilisi

Dynamics 365 Consultant in Tbilisi

Dynamics 365 consultants serving Tbilisi: Sales and Customer Service CRM, Business Central ERP, Power Platform and integrations for businesses in Tbilisi and across Georgia, with RS.ge VAT configured, on-site workshops when the project justifies it, and a fixed quote in GEL.

Get a Free Consultation WhatsApp +91 95651 53545

Dynamics 365 Sales, Service & Business Central Fixed quote in GEL RS.ge configured

On-site inTbilisi

Working hoursGET, UTC+4

LanguagesEnglish and Georgian

Book a free Dynamics 365 consultation

A senior Dynamics 365 consultant replies within one working day.

Products

Microsoft products we implement and integrate

Dynamics 365 Sales

Customer Service

Business Central

Finance & Supply Chain

Field Service

Power Platform

Microsoft 365

At a glance

Dynamics 365 Consultant in Tbilisi: the short answer

Country: Georgia · on site in Tbilisi
What it is: Dynamics 365 consulting, implementation, integration and support for businesses in Tbilisi: Sales and Customer Service CRM, Business Central ERP, Field Service, Power Platform and Copilot, delivered remotely on GET, UTC+4 with on-site discovery, go-live and training in Tbilisi.
Best suited to: Georgian SMEs and mid-market companies already on Microsoft 365, groups needing multi-entity accounting in Business Central, and sales or service teams that want CRM inside Outlook and Teams.
Typical timeline: Sales or Customer Service: six to ten weeks. Business Central single entity: ten to twenty weeks. Integrations and multi-entity groups scoped individually.
What it costs: Licences at Microsoft list price (Sales Professional USD 65, Business Central Essentials USD 70 per user per month) billed by Microsoft or a CSP. Implementation is a fixed Shyphan quote in GEL after a free discovery call.
Local specifics: 18% VAT filed through RS.ge; pension-fund contributions and income-tax withholding; the Law of Georgia on Personal Data Protection.
Delivered by: Shyphan AI Solutions, Dynamics 365 consultants and Zoho Premium Partner, on GET, UTC+4 in English and Georgian. Call +91 95651 53545 or email contact@shyphan.com.
Last reviewed: 24 September 2026

Tbilisi

Dynamics 365 for Tbilisi businesses

Tbilisi is Georgia's commercial capital: banking, trading, tourism, technology start-ups and construction.

Remote by default. Workshops, configuration and demos run on GET, UTC+4 so nothing waits for travel.
On site when it counts. Discovery, go-live and training in Tbilisi where the project size justifies it.
Compliance built in. 18% VAT filed through RS.ge; pension-fund contributions and income-tax withholding; the Law of Georgia on Personal Data Protection.

Tbilisi, GeorgiaDynamics 365 delivery facts

On-site sessionsDiscovery, go-live, training in Tbilisi
Working hoursGET, UTC+4
LanguagesEnglish and Georgian
Quotes inGEL, fixed price
Tax layerRS.ge
Data protectiondata protection
Contact+91 95651 53545

Coverage

Areas we serve in and around Tbilisi

Remote delivery covers every district; on-site sessions are scheduled in these business areas and anywhere else in Georgia by arrangement.

Vake Saburtalo Vera Didube Isani Gldani

Also serving Batumi, Kutaisi, Rustavi, Zugdidi and the rest of Georgia.

Which app for what

The Dynamics 365 apps we implement in Georgia

Dynamics 365 is a family of applications, not one product. Most projects start with one or two of these and grow.

Dynamics 365 Sales

Leads, opportunities, quotes, orders, forecasting and Copilot for sellers. The usual starting point for a CRM project.

Dynamics 365 Customer Service

Cases, SLAs, entitlements, knowledge base and omnichannel add-ons for support desks and contact centres.

Business Central

ERP for SMEs and mid-market: finance, sales, purchasing, inventory, projects and manufacturing, with local tax configured.

Finance & Supply Chain

The enterprise ERP tier for multi-entity, multi-country groups with complex supply chains and manufacturing.

Field Service

Work orders, scheduling, mobile technicians, assets and IoT alerts for service organisations.

Power Platform

Power Apps, Power Automate and Power BI to extend Dynamics with custom apps, automations and reporting.

Local specifics

Dynamics 365 in Georgia: what changes locally

Dynamics 365 is global software. These are the local rules we configure before anyone logs in.

Dynamics 365 in Georgia

Georgia · GEL · GET, UTC+4 · English and Georgian

Business Central in Georgia uses partner localisation for GEL, RS.ge VAT filing and Georgian-language documents, which we deliver.

Tax

18% VAT filed through RS.ge

Payroll

pension-fund contributions and income-tax withholding

Data protection

the Law of Georgia on Personal Data Protection

Currency

GEL base currency with multi-currency where the group needs it

Working hours

GET, UTC+4, support in English and Georgian

Documents

RS.ge integration and Georgian-language documents

Why Shyphan

Why Georgian businesses choose Shyphan for Dynamics 365

Independent consultants who implement Dynamics 365 and also Zoho and Odoo, so the advice is not tied to one licence.

Platform-neutral advice

We implement Dynamics 365, Zoho and Odoo. If Dynamics is the wrong fit for your size or budget, we say so before you buy licences.

Fixed quote in GEL

Scope, timeline and price agreed in writing after a free discovery call. Change requests are quoted, never absorbed into surprise invoices.

Compliance built in

Local tax, e-invoicing, payroll inputs and data-protection rules are configured and tested before go-live, not patched afterwards.

Seven offices, one bench

Project leadership in your time zone and a shared engineering centre, with on-site workshops in Tbilisi when the project justifies it.

Integration depth

Dataverse, Power Automate, Logic Apps and custom APIs to connect Dynamics to whatever you already run.

Support after go-live

Named consultants, SLAs and release-wave testing so the system keeps working through every Microsoft update.

How it works

Five steps from first call to go-live

Fixed scope, fortnightly demonstrations and no surprises at cutover.

Discovery & fit

A free call, then a short paid discovery if needed: processes, data, users and whether Dynamics 365, Zoho or Odoo is the right answer.

Solution design

Apps, licences, entities, security roles, integrations, localisation and a written scope with a fixed price in GEL.

Configure & build

Environments, configuration, customisations, Power Automate flows and integrations, demonstrated every two weeks.

Migrate & test

Cleansed master data and opening balances loaded, user acceptance testing on real scenarios, RS.ge verified end to end.

Go-live & hyper-care

Cutover, role-based training, 30 days of hyper-care and hand-over to a monthly support plan.

Pricing

What Dynamics 365 costs in Georgia

Microsoft list prices in USD as published for 2025; Microsoft or a Cloud Solution Provider bills licences directly and local currency pricing may differ. Implementation is a separate fixed quote from Shyphan in GEL.

Licence	List price	What it covers
Dynamics 365 Sales Professional	USD 65 / user / month	Core CRM: leads, opportunities, quotes, forecasting
Dynamics 365 Sales Enterprise	USD 105 / user / month	Full sales automation, AI insights, Copilot
Dynamics 365 Customer Service Enterprise	USD 105 / user / month	Cases, SLAs, knowledge base, omnichannel add-ons
Business Central Essentials	USD 70 / user / month	Finance, sales, purchasing, inventory, projects
Business Central Premium	USD 100 / user / month	Essentials plus manufacturing and service management
Team Members	USD 8 / user / month	Read access and light tasks across apps

Sales or Customer Service, 5-15 users

Implementation typically USD 8,000 to 25,000 (GEL equivalent quoted fixed): discovery, configuration, data migration, Outlook and Teams set-up, training and hyper-care over 6 to 10 weeks.

Business Central, single entity

Implementation typically USD 20,000 to 60,000: chart of accounts, RS.ge, migration of opening balances and masters, inventory and reporting over 10 to 20 weeks.

Multi-entity or with integrations

Scoped individually. Each additional entity, integration, localisation or custom Power App is priced as its own line so you can see what drives the total.

Dynamics vs Zoho vs Odoo

When we recommend Dynamics 365, and when we do not

We are a Zoho Premium Partner and an Official Odoo Partner as well as Dynamics 365 consultants, and we recommend by fit. Dynamics 365 wins when you are already standardised on Microsoft 365 and Azure, need Business Central or Finance for multi-entity accounting, or have enterprise security and Power Platform requirements. Zoho usually wins for Georgian SMEs on cost per user and speed to value across CRM, books, HR and helpdesk. Odoo wins when operations, inventory or manufacturing lead and open source matters. We will put that in writing after the discovery call, including the option not to proceed.

Zoho Premium Partner in Georgia Zoho vs Microsoft Dynamics

Industries

Industries we serve with Dynamics 365 in Georgia

What a Dynamics 365 rollout typically looks like in each sector, so you can see your own processes in it before the first call.

ManufacturingBOMs, production orders, costing and quality in Business Central; dealer and distributor pipelines in Sales.

Distribution & wholesaleMulti-warehouse inventory, pricing tiers, credit control and route sales with Field Service or mobile apps.

Professional servicesProjects, time sheets, resource planning and milestone billing with opportunity-to-project hand-off.

Construction & contractingJob costing, subcontractor management, retention and progress billing with site-based approvals.

Retail & e-commerceShopify and marketplace orders into Business Central, POS integration, loyalty and customer service cases.

LogisticsShipment tracking, consignee records, driver apps and SLA-bound customer service.

HealthcarePatient and referral pipelines, appointment scheduling, procurement and consent handling under local data law.

Financial servicesKYC-aware CRM, case management, audit trails and reporting for regulated processes.

Real estateLead-to-lease and lead-to-sale pipelines, unit inventory, payment plans and owner portals.

Oil, gas & energyAsset and work-order management, contractor compliance and procurement across sites.

EducationAdmissions CRM, fee management, facilities and alumni engagement.

HospitalityGroup and corporate sales, event pipelines, procurement and multi-property reporting.

Every industry configuration sits on the same compliance layer in Georgia: tax, e-invoicing, payroll inputs and data-protection rules set up before go-live.

FAQ

Dynamics 365 in Georgia: questions we get asked

Do you have Dynamics 365 consultants in Tbilisi?

We serve Tbilisi with consultants working on GET, UTC+4 in English and Georgian, delivering remotely as standard and on site in Tbilisi for discovery workshops, go-live and training when the project size justifies it.

What kinds of Tbilisi businesses do you work with?

Tbilisi is Georgia's commercial capital: banking, trading, tourism, technology start-ups and construction. Those are the profiles we most often configure Dynamics 365 for, though it suits any Tbilisi business that has outgrown spreadsheets and disconnected tools.

Which Dynamics 365 apps do you implement in Tbilisi?

Sales, Customer Service, Business Central, Field Service, Finance and Supply Chain for larger groups, and the Power Platform, plus Copilot rollouts.

How do you handle RS.ge for Tbilisi companies?

Business Central in Georgia uses partner localisation for GEL, RS.ge VAT filing and Georgian-language documents, which we deliver.

How quickly can a Tbilisi business be live on Dynamics 365?

Six to ten weeks for a Sales or Customer Service rollout, ten to twenty for Business Central, with fortnightly demonstrations and a fixed price in GEL.

Can we meet in person in Tbilisi?

Yes. Discovery workshops, go-live support and training are run on site in Tbilisi where the scale justifies it; day-to-day delivery is remote for speed and cost.

What does Dynamics 365 cost for a Tbilisi business?

Licences at Microsoft list price from USD 65 per user per month; implementation fixed-quoted in GEL, typically USD 8,000 to 25,000 for CRM and USD 20,000 to 60,000 for Business Central.

Do you also implement Zoho or Odoo in Tbilisi?

Yes. We are a Zoho Premium Partner and Official Odoo Partner and recommend by fit, including the option not to buy Dynamics.

More Dynamics 365 in Georgia