Construction & Contracting · Singapore

Dynamics 365 for Construction & Contracting in Singapore

Dynamics 365 for construction and contracting in Singapore: job costing, subcontractor management, progress billing and retention in Business Central, project pipelines in Sales, and site work orders in Field Service, with IRAS GST and InvoiceNow configured and a fixed quote in SGD.

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Dynamics 365 Sales, Service & Business Central Fixed quote in SGD IRAS / InvoiceNow configured

Typical timeline10-20 weeks

Implementation rangeUSD 25K-70K

Core appsBusiness Central · Field Service · Sales

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Products

Microsoft products we implement and integrate

Dynamics 365 Sales

Customer Service

Business Central

Finance & Supply Chain

Field Service

Power Platform

Microsoft 365

At a glance

Dynamics 365 for Construction & Contracting in Singapore: the short answer

Country: Singapore
What it is: Dynamics 365 configured for construction & contracting businesses in Singapore: the apps, processes and integrations that sector needs, with IRAS GST and InvoiceNow and local payroll and data rules built in, delivered on a fixed quote in SGD.
Best suited to: Singaporean SMEs and mid-market companies already on Microsoft 365, groups needing multi-entity accounting in Business Central, and sales or service teams that want CRM inside Outlook and Teams.
Typical timeline: Sales or Customer Service: six to ten weeks. Business Central single entity: ten to twenty weeks. Integrations and multi-entity groups scoped individually.
What it costs: Licences at Microsoft list price (Sales Professional USD 65, Business Central Essentials USD 70 per user per month) billed by Microsoft or a CSP. Implementation is a fixed Shyphan quote in SGD after a free discovery call.
Local specifics: 9% GST filed with IRAS and InvoiceNow e-invoicing over the Peppol network; CPF contributions and IR8A reporting; the PDPA.
Delivered by: Shyphan AI Solutions, Dynamics 365 consultants and Zoho Premium Partner, on SGT, UTC+8 in English. Call +91 95651 53545 or email contact@shyphan.com.
Last reviewed: 24 September 2026

Scope

What Dynamics 365 does for construction & contracting businesses in Singapore

The apps and processes we configure most often in this sector, with the local compliance layer underneath.

Job costing

Budgets, committed costs, actuals and WIP by job, phase and cost code.

Subcontractors

Subcontract orders, certifications, retention and payment applications.

Progress billing

Milestone and percentage-of-completion invoicing with retention held and released.

Equipment & assets

Plant and equipment allocation, usage charging and maintenance.

Site work orders

Field Service for site tasks, inspections and mobile capture.

Bid pipeline

Dynamics 365 Sales for tenders, estimates and win-loss tracking.

Rollout plan

A typical Dynamics 365 rollout for a Singaporean construction & contracting business

Phases, indicative timing and what is delivered in each. Scope is fixed and priced in SGD after discovery.

Phase	Timing	Delivered
1. Discovery & job structure	Weeks 1-2	Job, phase and cost-code structure designed; retention, certification and subcontract rules captured
2. Finance & job costing	Weeks 3-7	Chart of accounts, dimensions, IRAS / InvoiceNow, jobs, budgets, WIP and retention configured
3. Procurement & subcontractors	Weeks 8-11	Purchase orders, subcontract orders, payment applications and vendor compliance tracking
4. Site & pipeline apps	Weeks 12-16	Field Service or Power Apps for site tasks and inspections; Sales for tenders and estimates
5. Migration, UAT & go-live	Weeks 17-20	Open jobs and balances loaded, tested on live claims, cutover with hypercare

KPIs we configure in Power BI on day one

Budget vs actual and cost-to-complete by job
WIP and over/under billing
Retention held and released
Subcontractor payment cycle time
Tender win rate
Equipment utilisation

What is not included by default

Custom ISV extensions, hardware and scanners, historical transaction migration beyond opening balances, and third-party subscriptions are quoted separately and listed in the proposal so there are no surprises at go-live. Licences are bought from Microsoft or a CSP at list price; Shyphan charges only for delivery and support.

Local specifics

Dynamics 365 in Singapore: what changes locally

Dynamics 365 is global software. These are the local rules we configure before anyone logs in.

Dynamics 365 in Singapore

Singapore · SGD · SGT, UTC+8 · English

Business Central in Singapore uses partner localisation for GST, IRAS reporting and InvoiceNow; we configure and connect it to a Peppol access point.

Tax

9% GST filed with IRAS and InvoiceNow e-invoicing over the Peppol network

Payroll

CPF contributions and IR8A reporting

Data protection

the PDPA

Currency

SGD base currency with multi-currency where the group needs it

Working hours

SGT, UTC+8, support in English

Documents

InvoiceNow, IRAS GST and CPF

Why Shyphan

Why Singaporean businesses choose Shyphan for Dynamics 365

Independent consultants who implement Dynamics 365 and also Zoho and Odoo, so the advice is not tied to one licence.

Platform-neutral advice

We implement Dynamics 365, Zoho and Odoo. If Dynamics is the wrong fit for your size or budget, we say so before you buy licences.

Fixed quote in SGD

Scope, timeline and price agreed in writing after a free discovery call. Change requests are quoted, never absorbed into surprise invoices.

Compliance built in

Local tax, e-invoicing, payroll inputs and data-protection rules are configured and tested before go-live, not patched afterwards.

Seven offices, one bench

Project leadership in your time zone and a shared engineering centre, with on-site workshops in Central Business District when the project justifies it.

Integration depth

Dataverse, Power Automate, Logic Apps and custom APIs to connect Dynamics to whatever you already run.

Support after go-live

Named consultants, SLAs and release-wave testing so the system keeps working through every Microsoft update.

How it works

Five steps from first call to go-live

Fixed scope, fortnightly demonstrations and no surprises at cutover.

Discovery & fit

A free call, then a short paid discovery if needed: processes, data, users and whether Dynamics 365, Zoho or Odoo is the right answer.

Solution design

Apps, licences, entities, security roles, integrations, localisation and a written scope with a fixed price in SGD.

Configure & build

Environments, configuration, customisations, Power Automate flows and integrations, demonstrated every two weeks.

Migrate & test

Cleansed master data and opening balances loaded, user acceptance testing on real scenarios, IRAS / InvoiceNow verified end to end.

Go-live & hyper-care

Cutover, role-based training, 30 days of hyper-care and hand-over to a monthly support plan.

Pricing

What Dynamics 365 costs in Singapore

Microsoft list prices in USD as published for 2025; Microsoft or a Cloud Solution Provider bills licences directly and local currency pricing may differ. Implementation is a separate fixed quote from Shyphan in SGD.

Licence	List price	What it covers
Dynamics 365 Sales Professional	USD 65 / user / month	Core CRM: leads, opportunities, quotes, forecasting
Dynamics 365 Sales Enterprise	USD 105 / user / month	Full sales automation, AI insights, Copilot
Dynamics 365 Customer Service Enterprise	USD 105 / user / month	Cases, SLAs, knowledge base, omnichannel add-ons
Business Central Essentials	USD 70 / user / month	Finance, sales, purchasing, inventory, projects
Business Central Premium	USD 100 / user / month	Essentials plus manufacturing and service management
Team Members	USD 8 / user / month	Read access and light tasks across apps

Sales or Customer Service, 5-15 users

Implementation typically USD 8,000 to 25,000 (SGD equivalent quoted fixed): discovery, configuration, data migration, Outlook and Teams set-up, training and hyper-care over 6 to 10 weeks.

Business Central, single entity

Implementation typically USD 20,000 to 60,000: chart of accounts, IRAS / InvoiceNow, migration of opening balances and masters, inventory and reporting over 10 to 20 weeks.

Multi-entity or with integrations

Scoped individually. Each additional entity, integration, localisation or custom Power App is priced as its own line so you can see what drives the total.

Dynamics vs Zoho vs Odoo

When we recommend Dynamics 365, and when we do not

We are a Zoho Premium Partner and an Official Odoo Partner as well as Dynamics 365 consultants, and we recommend by fit. Dynamics 365 wins when you are already standardised on Microsoft 365 and Azure, need Business Central or Finance for multi-entity accounting, or have enterprise security and Power Platform requirements. Zoho usually wins for Singaporean SMEs on cost per user and speed to value across CRM, books, HR and helpdesk. Odoo wins when operations, inventory or manufacturing lead and open source matters. We will put that in writing after the discovery call, including the option not to proceed.

Zoho Premium Partner in Singapore Zoho vs Microsoft Dynamics Odoo vs Microsoft Dynamics Odoo Partner in Singapore

Industries

Industries we serve with Dynamics 365 in Singapore

What a Dynamics 365 rollout typically looks like in each sector, so you can see your own processes in it before the first call.

ManufacturingBOMs, production orders, costing and quality in Business Central; dealer and distributor pipelines in Sales.

Distribution & wholesaleMulti-warehouse inventory, pricing tiers, credit control and route sales with Field Service or mobile apps.

Professional servicesProjects, time sheets, resource planning and milestone billing with opportunity-to-project hand-off.

Construction & contractingJob costing, subcontractor management, retention and progress billing with site-based approvals.

Retail & e-commerceShopify and marketplace orders into Business Central, POS integration, loyalty and customer service cases.

LogisticsShipment tracking, consignee records, driver apps and SLA-bound customer service.

HealthcarePatient and referral pipelines, appointment scheduling, procurement and consent handling under local data law.

Financial servicesKYC-aware CRM, case management, audit trails and reporting for regulated processes.

Real estateLead-to-lease and lead-to-sale pipelines, unit inventory, payment plans and owner portals.

Oil, gas & energyAsset and work-order management, contractor compliance and procurement across sites.

EducationAdmissions CRM, fee management, facilities and alumni engagement.

HospitalityGroup and corporate sales, event pipelines, procurement and multi-property reporting.

Every industry configuration sits on the same compliance layer in Singapore: tax, e-invoicing, payroll inputs and data-protection rules set up before go-live.

FAQ

Dynamics 365 in Singapore: questions we get asked

Can Business Central do job costing for Singaporean contractors?

Yes. Jobs with phases and tasks, budgets versus actuals, committed costs from purchase orders, WIP calculation and profitability by job.

How is retention handled?

Retention percentages on customer and vendor invoices, held on the ledger and released on completion or certification.

Does it manage subcontractor compliance?

Vendor records hold insurance, licence and certification dates with expiry alerts, and payment applications route through approvals.

How is IRAS / InvoiceNow applied on progress claims?

Tax on each application and certified amount, with IRAS / InvoiceNow reporting from the ledger and any withholding or reverse-charge rules configured locally.

How long does a construction rollout take?

Ten to twenty weeks for Business Central with job costing; Field Service for site teams adds four to eight weeks.

What does it cost in Singapore?

Business Central Essentials or Premium plus Field Service licences; implementation typically USD 25,000 to 70,000, quoted fixed in SGD.

Can Dynamics 365 handle joint ventures and multiple project companies in Singapore?

Yes. Each entity runs as a company in Business Central with intercompany postings and consolidated reporting; joint-venture shares are handled through allocations and dimensions.

How do site teams capture progress without connectivity?

Field Service mobile and Power Apps work offline, syncing photos, quantities and signatures when the device reconnects.

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