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Dynamics 365 for Real Estate in India

Dynamics 365 for real estate in India: lead-to-sale and lead-to-lease pipelines, unit inventory, payment plans and instalments, owner and tenant portals, and property finance in Business Central, with GST and e-invoicing configured and a fixed quote in INR.

Dynamics 365 Sales, Service & Business Central Fixed quote in INR GST IRP e-invoicing configured
Typical timeline10-18 weeks
Implementation rangeUSD 25K-70K
Core appsSales · Business Central · Power Pages
Microsoft Dynamics 365 implementation and integration consultantsZoho Premium Partner

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At a glance

Dynamics 365 for Real Estate in India: the short answer

Country
India flagIndia
What it is
Dynamics 365 configured for real estate businesses in India: the apps, processes and integrations that sector needs, with GST and e-invoicing and local payroll and data rules built in, delivered on a fixed quote in INR.
Best suited to
Indian SMEs and mid-market companies already on Microsoft 365, groups needing multi-entity accounting in Business Central, and sales or service teams that want CRM inside Outlook and Teams.
Typical timeline
Sales or Customer Service: six to ten weeks. Business Central single entity: ten to twenty weeks. Integrations and multi-entity groups scoped individually.
What it costs
Licences at Microsoft list price (Sales Professional USD 65, Business Central Essentials USD 70 per user per month) billed by Microsoft or a CSP. Implementation is a fixed Shyphan quote in INR after a free discovery call.
Local specifics
GST with e-invoicing through the IRP, E-Way Bills, TDS and TCS; EPF, ESI, professional tax and gratuity; the Digital Personal Data Protection Act 2023.
Delivered by
Shyphan AI Solutions, Dynamics 365 consultants and Zoho Premium Partner, on IST, UTC+5:30 in English and Hindi. Call +91 95651 53545 or email contact@shyphan.com.
Last reviewed
24 September 2026
Scope

What Dynamics 365 does for real estate businesses in India

The apps and processes we configure most often in this sector, with the local compliance layer underneath.

Unit inventory

Projects, buildings, units, availability and pricing in Dataverse.

Sales & leasing pipeline

Enquiries, viewings, reservations, offers and contracts with broker commissions.

Payment plans

Instalment schedules, due dates, reminders and receipts posted to Business Central.

Owner & tenant portals

Power Pages portals for statements, requests and documents.

Facilities & maintenance

Field Service work orders for maintenance and hand-over snagging.

Property finance

Revenue recognition, escrow and service-charge accounting.

Rollout plan

A typical Dynamics 365 rollout for a Indian real estate business

Phases, indicative timing and what is delivered in each. Scope is fixed and priced in INR after discovery.

PhaseTimingDelivered
1. Discovery & inventory modelWeeks 1-2Projects, buildings, units, pricing and payment-plan templates designed in Dataverse
2. Sales & leasing CRMWeeks 3-6Enquiry, viewing, reservation, offer and contract stages with broker commissions
3. Payment plans & financeWeeks 7-10Instalment schedules, reminders, receipts and escrow accounting in Business Central
4. Portals & facilitiesWeeks 11-14Owner and tenant portals on Power Pages; Field Service for maintenance and snagging
5. Migration, UAT & go-liveWeeks 15-18Unit inventory and contracts loaded, collections rehearsed, cutover with hypercare

KPIs we configure in Power BI on day one

  • Enquiry-to-reservation conversion
  • Sales velocity by project
  • Collection rate and overdue instalments
  • Occupancy and lease renewal rate
  • Maintenance request resolution time
  • Broker commission accuracy

What is not included by default

Custom ISV extensions, hardware and scanners, historical transaction migration beyond opening balances, and third-party subscriptions are quoted separately and listed in the proposal so there are no surprises at go-live. Licences are bought from Microsoft or a CSP at list price; Shyphan charges only for delivery and support.

Local specifics

Dynamics 365 in India: what changes locally

Dynamics 365 is global software. These are the local rules we configure before anyone logs in.

India flag
Dynamics 365 in India
India · INR · IST, UTC+5:30 · English and Hindi

Business Central has a Microsoft-maintained India localisation covering GST, e-invoicing IRN generation, TDS and TCS, so the tax engine is standard; we handle the chart of accounts, migration from Tally and integrations.

Tax

GST with e-invoicing through the IRP, E-Way Bills, TDS and TCS

Payroll

EPF, ESI, professional tax and gratuity

Data protection

the Digital Personal Data Protection Act 2023

Currency

INR base currency with multi-currency where the group needs it

Working hours

IST, UTC+5:30, support in English and Hindi

Documents

Tally and Busy migrations, GST-compliant invoice formats and Indian banking integrations

Why Shyphan

Why Indian businesses choose Shyphan for Dynamics 365

Independent consultants who implement Dynamics 365 and also Zoho and Odoo, so the advice is not tied to one licence.

Platform-neutral advice

We implement Dynamics 365, Zoho and Odoo. If Dynamics is the wrong fit for your size or budget, we say so before you buy licences.

Fixed quote in INR

Scope, timeline and price agreed in writing after a free discovery call. Change requests are quoted, never absorbed into surprise invoices.

Compliance built in

Local tax, e-invoicing, payroll inputs and data-protection rules are configured and tested before go-live, not patched afterwards.

Seven offices, one bench

Project leadership in your time zone and a shared engineering centre, with on-site workshops in Delhi NCR when the project justifies it.

Integration depth

Dataverse, Power Automate, Logic Apps and custom APIs to connect Dynamics to whatever you already run.

Support after go-live

Named consultants, SLAs and release-wave testing so the system keeps working through every Microsoft update.

How it works

Five steps from first call to go-live

Fixed scope, fortnightly demonstrations and no surprises at cutover.

1

Discovery & fit

A free call, then a short paid discovery if needed: processes, data, users and whether Dynamics 365, Zoho or Odoo is the right answer.

2

Solution design

Apps, licences, entities, security roles, integrations, localisation and a written scope with a fixed price in INR.

3

Configure & build

Environments, configuration, customisations, Power Automate flows and integrations, demonstrated every two weeks.

4

Migrate & test

Cleansed master data and opening balances loaded, user acceptance testing on real scenarios, GST IRP e-invoicing verified end to end.

5

Go-live & hyper-care

Cutover, role-based training, 30 days of hyper-care and hand-over to a monthly support plan.

Pricing

What Dynamics 365 costs in India

Microsoft list prices in USD as published for 2025; Microsoft or a Cloud Solution Provider bills licences directly and local currency pricing may differ. Implementation is a separate fixed quote from Shyphan in INR.

LicenceList priceWhat it covers
Dynamics 365 Sales ProfessionalUSD 65 / user / monthCore CRM: leads, opportunities, quotes, forecasting
Dynamics 365 Sales EnterpriseUSD 105 / user / monthFull sales automation, AI insights, Copilot
Dynamics 365 Customer Service EnterpriseUSD 105 / user / monthCases, SLAs, knowledge base, omnichannel add-ons
Business Central EssentialsUSD 70 / user / monthFinance, sales, purchasing, inventory, projects
Business Central PremiumUSD 100 / user / monthEssentials plus manufacturing and service management
Team MembersUSD 8 / user / monthRead access and light tasks across apps

Sales or Customer Service, 5-15 users

Implementation typically USD 8,000 to 25,000 (INR equivalent quoted fixed): discovery, configuration, data migration, Outlook and Teams set-up, training and hyper-care over 6 to 10 weeks.

Business Central, single entity

Implementation typically USD 20,000 to 60,000: chart of accounts, GST IRP e-invoicing, migration of opening balances and masters, inventory and reporting over 10 to 20 weeks.

Multi-entity or with integrations

Scoped individually. Each additional entity, integration, localisation or custom Power App is priced as its own line so you can see what drives the total.

Dynamics vs Zoho vs Odoo

When we recommend Dynamics 365, and when we do not

We are a Zoho Premium Partner and an Official Odoo Partner as well as Dynamics 365 consultants, and we recommend by fit. Dynamics 365 wins when you are already standardised on Microsoft 365 and Azure, need Business Central or Finance for multi-entity accounting, or have enterprise security and Power Platform requirements. Zoho usually wins for Indian SMEs on cost per user and speed to value across CRM, books, HR and helpdesk. Odoo wins when operations, inventory or manufacturing lead and open source matters. We will put that in writing after the discovery call, including the option not to proceed.

Zoho Premium Partner in India Zoho vs Microsoft Dynamics Odoo vs Microsoft Dynamics Odoo Partner in India
Industries

Industries we serve with Dynamics 365 in India

What a Dynamics 365 rollout typically looks like in each sector, so you can see your own processes in it before the first call.

ManufacturingBOMs, production orders, costing and quality in Business Central; dealer and distributor pipelines in Sales.
Distribution & wholesaleMulti-warehouse inventory, pricing tiers, credit control and route sales with Field Service or mobile apps.
Professional servicesProjects, time sheets, resource planning and milestone billing with opportunity-to-project hand-off.
Construction & contractingJob costing, subcontractor management, retention and progress billing with site-based approvals.
Retail & e-commerceShopify and marketplace orders into Business Central, POS integration, loyalty and customer service cases.
LogisticsShipment tracking, consignee records, driver apps and SLA-bound customer service.
HealthcarePatient and referral pipelines, appointment scheduling, procurement and consent handling under local data law.
Financial servicesKYC-aware CRM, case management, audit trails and reporting for regulated processes.
Real estateLead-to-lease and lead-to-sale pipelines, unit inventory, payment plans and owner portals.
Oil, gas & energyAsset and work-order management, contractor compliance and procurement across sites.
EducationAdmissions CRM, fee management, facilities and alumni engagement.
HospitalityGroup and corporate sales, event pipelines, procurement and multi-property reporting.

Every industry configuration sits on the same compliance layer in India: tax, e-invoicing, payroll inputs and data-protection rules set up before go-live.

FAQ

Dynamics 365 in India: questions we get asked

Can Dynamics 365 manage unit inventory and reservations in India?
Yes. A Dataverse model for projects, buildings and units with availability, pricing and reservation holds, linked to the sales pipeline.
How are payment plans handled?
Instalment schedules generated per contract, reminders by email or WhatsApp, and receipts posted to Business Central with escrow accounts where required.
Do you build owner and tenant portals?
Yes. Power Pages portals for statements, maintenance requests, documents and payments.
How is GST IRP e-invoicing handled on property transactions?
Tax treatment by transaction type (sale, lease, service charge) configured with GST IRP e-invoicing reporting from the ledger.
How long does a real estate rollout take?
Ten to eighteen weeks including portals and payment integrations.
What does it cost in India?
Sales plus Business Central licences and portal capacity; implementation typically USD 25,000 to 70,000, quoted fixed in INR.
Can brokers and agents log in to Dynamics 365 in India?
Yes. External brokers get a Power Pages portal or limited licences to register leads, check availability and track commissions without seeing internal data.
Does it handle service charges and community management?
Yes. Service-charge budgets, unit allocations, invoicing and collections in Business Central, with maintenance requests through the tenant portal.
More Dynamics 365 in India

Everything Dynamics 365 in India

Every page we publish for India, grouped so you can find the one that answers your question.

All Microsoft Dynamics 365 services
Worldwide

Dynamics 365 for Real Estate in other countries

The same fixed-quote service from our international teams.

Get started

India flagTalk to a Dynamics 365 consultant in India

A free 30-minute call, then a written recommendation and a fixed quote in INR, including the honest option that Dynamics 365 is not the right fit.

Where Dynamics 365 is the wrong answer - and what we do about it

Dynamics 365 is priced and built for organisations standardised on Microsoft. For a small Indian business that wants CRM, accounting, HR and helpdesk on one bill, a Dynamics 365 seat can cost two to three times a Zoho One seat, and every customisation has to be re-tested twice a year against Microsoft release waves.

How we handle it: We implement Zoho and Odoo as well, so the recommendation after the discovery call is written against your size, budget and Microsoft footprint, including the option not to buy Dynamics at all.

Vikas Saroj, Co-Founder and COO at Shyphan AI Solutions

Written and reviewed by Vikas Saroj, Co-Founder, COO & Growth at Shyphan AI Solutions, who owns delivery across India, the Gulf and the UK. Last reviewed on 24 September 2026. Meet the team · LinkedIn