Request A Quote

Get In Touch

Please fill out the form below if you have a plan or project in mind that you'd like to share with us.

Contact Icon
+91-9565153545 Mon-Sat 9am - 6pm
Contact Icon
+91-9565153545 Mon-Sat 9am - 6pm
UAE Phone
+971 55 145 3265 UAE · Sun-Thu 9am - 6pm GST
Saudi Phone
+966 54 176 1946 Saudi Arabia · Sun-Thu 9am - 6pm AST
Contact Icon
contact@shyphan.com Online Support
Contact Icon
2nd Floor, A-139, Sector 63, Noida 201309Visit Our Office
UAE Office
RAK Free Trade Zone, Ras Al Khaimah, UAEUAE Office
Saudi Office
7235, Asma Bint Malik, 2492, Al Olaya, 12244, Riyadh, KSASaudi Arabia Office

Follow Us On:

Accounting & Financial Compliance · KSA · 5 Weeks

Esyasoft

A fully ZATCA Fatoora Phase 2 compliant Zoho Books rollout with clean opening balances, Saudi VAT and end-to-end e-invoicing automation.

Industry · HR Technology · Multi-Region

Esyasoft

Building a single global HR control tower in Zoho Creator that consolidates Esyasoft’s regional Zoho People instances across India, UAE and UK into one leadership dashboard, one role model and one governed action layer. Esyasoft is an Adani Group company.

“For the first time our leadership sees India, UAE and UK HR data side by side, in one place, with the right people seeing the right numbers.”

Global HR Leadership, Esyasoft (an Adani Group company)
Part of Adani Group
Client
Esyasoft
(Adani Group)
Solution
Global HR Dashboard
+ Zoho People
Regions
India, UAE, UK
(live)
Year
2026 · 13 weeks
Platform
Zoho Creator +
Zoho People
Overview

Project overview

Esyasoft (Adani Group) partnered with Shyphan to deliver one global HR control tower in Zoho Creator. Esyasoft runs live HR operations on separate Zoho People instances in India, UAE and UK, with Azerbaijan and Indonesia on the way. Leadership had no single, trustworthy view across them.

Shyphan, an Authorized Zoho Partner, built a hub-and-spoke platform: regional Zoho People instances feed a canonical HR data store in Zoho Creator, surfaced through one governed, role-aware dashboard. The build combined Zoho Creator Control Tower and Multi-Region Zoho People Integration, configured around how the business actually runs.

Leadership now opens a single dashboard for the whole workforce, while each region keeps secure ownership of its own data. Measured outcomes included 3 Regions Unified (IN, AE, UK), 1 Global HR Control Tower and 9 HR Dashboard Modules. The project was delivered by Shyphan across India, UAE, UK (live).

The Challenge

Six HR gaps across a global workforce

Esyasoft runs live HR operations on separate Zoho People instances in India, UAE and UK, with Azerbaijan and Indonesia on the way. Leadership had no single, trustworthy view across them.

Fragmented Regional HR Data

Each region’s people data lived in its own Zoho People org, with no global source of truth.

Multiple Regional Logins

Leaders and HR had to log into several systems to see the full picture.

Manual Consolidation

Cross-region reporting meant slow, error-prone spreadsheet stitching every cycle.

Inconsistent Regional Fields

Different field names and values made KPIs hard to compare across countries.

No Leadership Visibility

There was no live, drill-down dashboard for cross-region headcount, attrition or cost.

Slow Country Expansion

Adding Azerbaijan and Indonesia meant repeating setup from scratch each time.

In Their Words

“We had good HR data in every region, but no way to see it together. Every board report was a manual consolidation exercise.”

Global HR Leadership, Esyasoft
The Solution

One global HR control tower in Zoho Creator

Shyphan, an Authorized Zoho Partner, built a hub-and-spoke platform: regional Zoho People instances feed a canonical HR data store in Zoho Creator, surfaced through one governed, role-aware dashboard.

Zoho Creator Control Tower

  • Canonical global HR data model (master, employee, fact and mapping tables)
  • One leadership dashboard with charts, KPIs and drill-down
  • Role-aware access so each region sees only its permitted data
  • Governed, approved write-back to the source region
  • Admin console for mappings, sync settings and templates

Multi-Region Zoho People Integration

  • Region-aware OAuth 2.0 with the correct data-center endpoints
  • Metadata discovery of each region’s forms and schema
  • Scheduled delta sync (every 15-60 minutes) to keep KPIs fresh
  • Normalization and mapping tables for comparable KPIs
  • Audit, sync logs and exception handling

Key Customizations & Integrations

Canonical HR Data Model

One global schema that every region maps into for comparable reporting.

Region-Aware OAuth

Correct regional server URLs for Zoho’s multi-data-center model.

Delta Sync & Write-Back

Fresh KPIs without live fan-out, plus governed updates to the source.

Role-Based Access

Global, regional and admin roles via Creator Permissions and Data Sharing.

Our Approach

Hub-and-spoke delivery in 13 weeks

A structured, region-by-region rollout kept live HR systems untouched while the global layer was built on top of them.

PhaseActivitiesOutcome
1. Discovery & BRDKPI workshops, field-mapping workbook, canonical model design, delivery setupSigned-off BRD & data model
2. Creator Core BuildGlobal app, navigation, canonical store, role model, dashboards, admin consoleWorking control tower
3. Integration WaveIndia, UAE, UK OAuth connectivity, sync logic, normalization and validationThree regions unified
4. Security & NotificationsRoles, access control, email templates, alerts and exception handlingGoverned, secure access
5. UAT, Training & Go-LiveUAT support, training, handover, go-live and hypercareAdopted, stable platform

Why the hub-and-spoke design worked

Regional Zoho People instances stayed the systems of record, preserving local ownership.
A plug-in onboarding pattern makes adding Azerbaijan and Indonesia far faster.
Data residency was treated as a formal design gate, with region-aware endpoints throughout.
The Results

From fragmented regions to one global HR view

Leadership now opens a single dashboard for the whole workforce, while each region keeps secure ownership of its own data.

3Regions Unified (IN, AE, UK)
1Global HR Control Tower
9HR Dashboard Modules
15-60mDelta Sync Freshness
Role-awareRegional Data Security
2Regions Ready to Add

Business Outcomes

One Global Source of Truth

Headcount, attrition, attendance and cost, comparable across every region.

Faster Leadership Decisions

Live drill-down replaces slow, manual board-report consolidation.

Governed, Secure Access

Each region sees only its permitted records and fields, with full audit.

Less Manual Reporting

Scheduled delta sync ends the monthly spreadsheet stitching.

Ready to Scale

Azerbaijan and Indonesia can be onboarded with a repeatable template.

Compliance by Design

Region-aware OAuth and data residency handled as a formal design gate.

Client Testimonial

What the team at Esyasoft said

“Shyphan gave us a genuine global HR control tower. Our India, UAE and UK data now live in one governed dashboard, leadership gets answers in seconds instead of days, and each region still owns its own system. As an Adani Group company operating across borders, that combination of visibility and control is exactly what we needed.”

ES
Global HR Leadership

Esyasoft · an Adani Group company

What worked well

A hub-and-spoke design that kept every regional Zoho People system as the source of record.
Role-aware access that satisfied both global visibility and regional data security.
Region-aware OAuth and data residency handled properly for a multi-country workforce.
A repeatable onboarding template that makes future country rollouts fast.

Ready to unify your global HR data?

Send us your brief and a senior consultant will reply within 24 hours with scope, timeline and a fixed quote. No spam, no junior reps.

Talk to us