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HR Technology · India, UAE & UK · Zoho People

Esyasoft

A global HR control tower for an Adani Group company: India, UAE and UK workforce data in one governed dashboard, with each region keeping its own system.

Industry · HR Technology · Multi-Region

Esyasoft

Building a single global HR control tower in Zoho Creator that consolidates Esyasoft’s regional Zoho People instances across India, UAE and UK into one leadership dashboard, one role model and one governed action layer. Esyasoft is an Adani Group company.

“For the first time our leadership sees India, UAE and UK HR data side by side, in one place, with the right people seeing the right numbers.”

Global HR Leadership, Esyasoft (an Adani Group company)
Part of Adani Group
Client
Esyasoft
(Adani Group)
Solution
Global HR Dashboard
+ Zoho People
Regions
India, UAE, UK
(live)
Year
2026 · 13 weeks
Platform
Zoho Creator +
Zoho People
Overview

Project overview

Esyasoft (Adani Group) partnered with Shyphan to deliver one global HR control tower in Zoho Creator. Esyasoft runs live HR operations on separate Zoho People instances in India, UAE and UK, with Azerbaijan and Indonesia on the way. Leadership had no single, trustworthy view across them.

Shyphan, a Zoho Premium Partner, built a hub-and-spoke platform: regional Zoho People instances feed a canonical HR data store in Zoho Creator, surfaced through one governed, role-aware dashboard. The build combined Zoho Creator Control Tower and Multi-Region Zoho People Integration, configured around how the business actually runs.

Leadership now opens a single dashboard for the whole workforce, while each region keeps secure ownership of its own data. Measured outcomes included 3 Regions Unified (IN, AE, UK), 1 Global HR Control Tower and 9 HR Dashboard Modules. The project was delivered by Shyphan across India, UAE, UK (live).

How It Flows

How the solution fits together

From the first data point to the last report, this is the path the work takes every day.

01Zoho People (India)Headcount, leave, payroll inputs
02UAE HR systemRegional record
03UK HR systemRegional record
04ConnectorsScheduled, governed extracts
05Data modelOne definition per metric
06Global dashboardLeadership view, regional access

Each step is a real system or automation in the delivered solution. Scroll sideways on smaller screens.

About the Client

Who Esyasoft is

HR Technology · Multi-Region

Esyasoft, an Adani Group company

Esyasoft (Adani Group) partnered with Shyphan to deliver one global HR control tower in Zoho Creator. Esyasoft runs live HR operations on separate Zoho People instances in India, UAE and UK, with Azerbaijan and Indonesia on the way. Leadership had no single, trustworthy view across them.

Visit the group website
Energy technologySmart-metering and utility software, part of the Adani Group.
India, UAE and UKTeams and HR systems in three countries.
Global HR control towerOne governed dashboard for leadership.
Three sets of rulesEPF and ESI, WPS, PAYE RTI and three data-protection regimes.
The Challenge

Six HR gaps across a global workforce

Esyasoft runs live HR operations on separate Zoho People instances in India, UAE and UK, with Azerbaijan and Indonesia on the way. Leadership had no single, trustworthy view across them.

Fragmented Regional HR Data

Each region’s people data lived in its own Zoho People org, with no global source of truth.

Multiple Regional Logins

Leaders and HR had to log into several systems to see the full picture.

Manual Consolidation

Cross-region reporting meant slow, error-prone spreadsheet stitching every cycle.

Inconsistent Regional Fields

Different field names and values made KPIs hard to compare across countries.

No Leadership Visibility

There was no live, drill-down dashboard for cross-region headcount, attrition or cost.

Slow Country Expansion

Adding Azerbaijan and Indonesia meant repeating setup from scratch each time.

In Their Words

“We had good HR data in every region, but no way to see it together. Every board report was a manual consolidation exercise.”

Global HR Leadership, Esyasoft
The Solution

One global HR control tower in Zoho Creator

Shyphan, a Zoho Premium Partner, built a hub-and-spoke platform: regional Zoho People instances feed a canonical HR data store in Zoho Creator, surfaced through one governed, role-aware dashboard.

Zoho Creator Control Tower

  • Canonical global HR data model (master, employee, fact and mapping tables)
  • One leadership dashboard with charts, KPIs and drill-down
  • Role-aware access so each region sees only its permitted data
  • Governed, approved write-back to the source region
  • Admin console for mappings, sync settings and templates

Multi-Region Zoho People Integration

  • Region-aware OAuth 2.0 with the correct data-center endpoints
  • Metadata discovery of each region’s forms and schema
  • Scheduled delta sync (every 15-60 minutes) to keep KPIs fresh
  • Normalization and mapping tables for comparable KPIs
  • Audit, sync logs and exception handling

Key Customizations & Integrations

Canonical HR Data Model

One global schema that every region maps into for comparable reporting.

Region-Aware OAuth

Correct regional server URLs for Zoho’s multi-data-center model.

Delta Sync & Write-Back

Fresh KPIs without live fan-out, plus governed updates to the source.

Role-Based Access

Global, regional and admin roles via Creator Permissions and Data Sharing.

Clients We Have Delivered For

In good company

Every logo is a published case study. Click one to read it.

Shura LinksLongtharai InternationalAl-Mazaya Al-ShamlaDevisersTech ArabiaParcelUnboxEsyasoftEco RideVetic
Our Approach

Hub-and-spoke delivery in 13 weeks

A structured, region-by-region rollout kept live HR systems untouched while the global layer was built on top of them.

PhaseActivitiesOutcome
1. Discovery & BRDKPI workshops, field-mapping workbook, canonical model design, delivery setupSigned-off BRD & data model
2. Creator Core BuildGlobal app, navigation, canonical store, role model, dashboards, admin consoleWorking control tower
3. Integration WaveIndia, UAE, UK OAuth connectivity, sync logic, normalization and validationThree regions unified
4. Security & NotificationsRoles, access control, email templates, alerts and exception handlingGoverned, secure access
5. UAT, Training & Go-LiveUAT support, training, handover, go-live and hypercareAdopted, stable platform

Why the hub-and-spoke design worked

Regional Zoho People instances stayed the systems of record, preserving local ownership.
A plug-in onboarding pattern makes adding Azerbaijan and Indonesia far faster.
Data residency was treated as a formal design gate, with region-aware endpoints throughout.
Scope in Detail

Everything that was delivered

The full list of what went live, so you can compare it with your own requirement.

Zoho People configuration for the India entity
Connectors from the UAE and UK HR systems
Governed data model with agreed metric definitions
Global HR dashboard with country, function and grade views
Role-based access per region and leadership
Audit trail for every figure
Monthly data-quality checks
Leadership and HR team training
Local Compliance

Compliance we kept in mind for India, the UAE and the UK

A dashboard spanning three countries has to respect three sets of labour, payroll and data-protection rules. These are the ones that shaped this project.

India: EPF, ESI and DPDP

Statutory deductions and the Digital Personal Data Protection Act for the Indian workforce.

UAE: WPS and UAE PDPL

Wage Protection System files and the UAE Personal Data Protection Law for the Emirates team.

UK: PAYE RTI, pensions and UK GDPR

Real-time PAYE reporting, auto-enrolment and UK GDPR lawful-basis records for the UK team.

Data residency and access

Each region keeps its own system of record; the dashboard reads governed extracts with role-based access per country.

Audit trail

Every change to a headcount, salary or leave figure is traceable to a source system and a user.

Compliance reviewed before go-live, not after
The Results

From fragmented regions to one global HR view

Leadership now opens a single dashboard for the whole workforce, while each region keeps secure ownership of its own data.

3Regions Unified (IN, AE, UK)
1Global HR Control Tower
9HR Dashboard Modules
15-60mDelta Sync Freshness
Role-awareRegional Data Security
2Regions Ready to Add

Business Outcomes

One Global Source of Truth

Headcount, attrition, attendance and cost, comparable across every region.

Faster Leadership Decisions

Live drill-down replaces slow, manual board-report consolidation.

Governed, Secure Access

Each region sees only its permitted records and fields, with full audit.

Less Manual Reporting

Scheduled delta sync ends the monthly spreadsheet stitching.

Ready to Scale

Azerbaijan and Indonesia can be onboarded with a repeatable template.

Compliance by Design

Region-aware OAuth and data residency handled as a formal design gate.

Client Testimonial

What the team at Esyasoft said

“Shyphan gave us a genuine global HR control tower. Our India, UAE and UK data now live in one governed dashboard, leadership gets answers in seconds instead of days, and each region still owns its own system. As an Adani Group company operating across borders, that combination of visibility and control is exactly what we needed.”

ES
Global HR Leadership

Esyasoft · an Adani Group company

What worked well

A hub-and-spoke design that kept every regional Zoho People system as the source of record.
Role-aware access that satisfied both global visibility and regional data security.
Region-aware OAuth and data residency handled properly for a multi-country workforce.
A repeatable onboarding template that makes future country rollouts fast.

Ready to unify your global HR data?

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Where this service is weak - and what we do about it

We are not the cheapest, and we decline work where the budget will not cover doing it properly or where the product is the wrong answer.

How we handle it: You get a written recommendation after the free discovery call either way, including when that recommendation is not to proceed.

Vikas Saroj, Co-Founder and COO at Shyphan AI Solutions

Written and reviewed by Vikas Saroj, Co-Founder, COO & Growth at Shyphan AI Solutions, who owns delivery across India, the Gulf and the UK. Last reviewed on 14 September 2026. Meet the team · LinkedIn