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Industry · Business Services

Al-Mazaya Al-Shamla Business Services

Going from scattered spreadsheets to a unified accounting platform with Zoho Books fully configured for Saudi VAT and ZATCA compliance, with clean master data, custom quotation flows and a confident finance team from day one.

“From fragmented spreadsheets to one connected platform, Shyphan helped us go live in 4 weeks.”

Sufiyan Siddiqui, Manager, Al-Mazaya Al-Shamla
Client
Al-Mazaya Al-Shamla Business Services
Solution
Zoho Books
(Books · VAT · ZATCA)
Region
Saudi Arabia
Riyadh
Year
2025 · 4 weeks
Go-live: 20 Nov 2025
Engagement
Implementation,
Migration & Training
The Challenge

Five operational gaps holding back growth

As Al-Mazaya grew, manual finance work and disconnected tools made it harder to keep accounting clean, compliant and audit-ready.

No Centralized Accounting

Finance work was spread across spreadsheets with no single source of truth.

Saudi VAT & ZATCA Gaps

VAT reporting was manual, and ZATCA e-invoicing was not yet configured.

Incomplete Master Data

Items, customers, vendors and opening balances were scattered and inconsistent.

Unstructured Quotation Process

Quotes were created ad-hoc with no standard template or approval flow.

Manual Onboarding Overhead

Every new user needed hours of hand-holding without proper training material.

In Their Words

“Our finance team was spending hours on manual entries with no confidence that our VAT reporting was fully compliant. We needed a proper system, and fast.”

Sufiyan Siddiqui, Manager
The Solution

A clean Zoho Books rollout

Shyphan, an Authorized Zoho Partner, configured Zoho Books end-to-end for Saudi VAT and ZATCA compliance, migrated clean master data, and trained the team so adoption was high from day one.

Zoho Books

  • Company profile, TRN and VAT setup
  • ZATCA-compliant configuration
  • Item master, COA and opening balances migrated
  • Custom quotation template
  • End-user training and UAT

Compliance & Controls

  • Saudi VAT codes and tax groups
  • ZATCA e-invoicing setup
  • Approval workflows for quotes and discounts
  • Role-based access aligned to the org chart
  • Admin handover and SOPs

Key Customizations & Integrations

Quotation Approvals

Threshold-based approval flows for quotes and discount overrides.

Role-Based Access

Permissions aligned with the company hierarchy and roles.

Custom Quote Template

Branded, compliant quotation layout tied to the new approval flow.

Master Data Migration

Items, customers, vendors and opening balances mapped and migrated cleanly.

VAT & ZATCA Setup

VAT codes, tax groups and ZATCA e-invoicing configured end-to-end.

Training & UAT

Hands-on sessions and structured UAT so the team owned the system on day one.

Our Approach

Five-phase delivery in 4 weeks · 100 hours

Tight control over scope, timeline and quality at every step, module by module so day-to-day operations were never disrupted.

PhaseActivitiesOutcome
1. Discovery & BlueprintStakeholder workshops, AS-IS process mapping, BRD/FRD finalizationSigned-off Solution Design
2. Configuration & BuildModule setup, custom workflows, automation, integrationsWorking sandbox
3. Data Migration & UATData cleansing, mapping, migration, full UAT cycle with usersUAT sign-off
4. Training & Change MgmtAdmin & end-user training, SOPs, recorded video walkthroughsAdoption-ready users
5. Go-Live & Hyper-careCutover, production go-live, daily support, optimization sprintStable production system

Why phased roll-out worked

Reduced risk by going live module-by-module instead of a single big-bang switch.
Gave business users time to adopt before the next module landed.
Allowed Shyphan's consultants to apply learnings from each phase to the next.
The Results

From manual & fragmented to unified & data-driven

Within weeks of go-live, Al-Mazaya Al-Shamla saw measurable improvements across the business.

100%ZATCA / VAT Compliant
95%Reduction in Manual Effort
90%Faster Invoicing
ZEROManual VAT Entries
80+Hours Saved / Month
85%Higher Adoption Rate

Business Outcomes

VAT & ZATCA Compliant

Every invoice is generated with the correct VAT and ZATCA formatting.

Unified Financial Platform

One system replaces a stack of spreadsheets across finance.

Clean Master Data

Items, customers and vendors are properly structured and validated.

Standardized Quotations

Every quote follows the same branded layout and approval flow.

Trained & Ready Team

End users are confident with the system from go-live day.

Future-Ready

Cloud-native Zoho stack scales with new entities and reporting needs.

Client Testimonial

What the team at Al-Mazaya Al-Shamla said

“Shyphan made the entire Zoho Books implementation smooth and straightforward. They understood our VAT requirements, migrated our data accurately, and customized our quotation exactly as we needed. The training ensured our team was confident from day one. We are very satisfied with the outcome and the professionalism of the team throughout.”

SS
Sufiyan Siddiqui

Manager · Al-Mazaya Al-Shamla

What worked well

Hands-on functional consultants who understood the business, not just the software.
Phased delivery that protected day-to-day operations from disruption.
Strong post go-live hyper-care that built lasting confidence in the platform.
Transparent, milestone-based engagement with no surprises on cost or scope.

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