Zoho's Middle East and Africa partner team has featured Shyphan AI Solutions as Partner #1 in the Partner Community Spotlight of Zoho Partner Times, the Q3 2026 edition of the Zoho MEA Partner Newsletter. The spotlight gives a full page to what has helped us grow: a customer-first approach, a certified team, industry focus, and expansion across Saudi Arabia, the UAE, India, Lebanon and now the UK.

Featured in Zoho Partner Times, Q3 2026
- PublicationZoho Partner Times (Zoho MEA Partner Newsletter)
- EditionQ3 2026
- SectionPartner Community Spotlight
- FeaturedPartner #1 of three
The short version
Zoho Partner Times is Zoho's quarterly newsletter for its partner community in the Middle East and Africa. In the Q3 2026 edition, Zoho chose three partners for its Partner Community Spotlight and featured Shyphan AI Solutions first. The page covers how we work (understand the business first, then use Zoho to solve the real problem), our 50+ member team with 15+ active Zoho certifications, our focus on industry specialisation and Zoho Creator, and our growth across Saudi Arabia, the UAE, India, Lebanon and the UK.
On this page
What Zoho Partner Times is
Zoho Partner Times is the quarterly newsletter Zoho's MEA partner team publishes for the partners who implement and resell Zoho across the Middle East and Africa. Each edition brings product and platform updates, partner programme news, an AI corner, practical tips from Zoho's own teams, events and workshops, and the Partner Community Spotlight, where selected partners share what has helped them grow.
The spotlight is written in the partner's own words and published by Zoho. In the Q3 2026 edition Zoho featured three partners, and Shyphan AI Solutions opens the section as Spotlight #1.
Our page in the spotlight
Under the question "What has helped us grow?", the page reads:
Our approach is simple: understand the customer's business first, then use Zoho to solve the real problem.
We've built a 50+ member team with 15+ active Zoho certifications, continuously strengthening our expertise to handle complex customer requirements.
Our focus is on becoming industry specialists, combining deep domain knowledge with strong Zoho expertise rather than being a jack of all trades.
We continue to grow across Saudi Arabia, UAE, India and Lebanon, with expansion into the UK market this quarter. Zoho Creator is also a key focus, with our long-term goal of becoming a global leader in Creator implementations.
Our growth has been driven by customer trust, referrals, our team, and the strong support and partnership with Zoho.
Behind each point
A spotlight page has room for five short paragraphs. Here is what sits behind each of them.
Business first, Zoho second
Every engagement starts with a free discovery call about how the business runs today, before any app is chosen. The fixed quote comes after that, and the Zoho consulting scope follows the problem rather than a product list.
50+ people, 15+ active certifications
Our consultants hold active Zoho certifications across apps such as CRM, Creator and People. You can meet the team behind the projects.
Industry specialists
We would rather know a sector deeply than do a little of everything. Our industry solutions combine domain workflows with Zoho, so a project starts from how your industry actually works.
Saudi Arabia, UAE, India, Lebanon, and now the UK
We deliver Zoho in Saudi Arabia, the UAE, India and Lebanon, and expanded into the United Kingdom this quarter.
Zoho Creator as a key focus
Our long-term goal is to be a global leader in Zoho Creator implementations: custom apps, portals and workflows built on Zoho's low-code platform when off-the-shelf apps are not enough.
Trust, referrals and Zoho
Our growth has come from customer trust and referrals, our team, and close support from Zoho's MEA partner team. Our case studies show the projects behind it.
Also in the Q3 2026 edition
The rest of the newsletter is a useful read for anyone running Zoho in the region. Highlights include:
- Zoho Partner AI Accelerator Series. The newsletter reports that the series concluded successfully, covering Zoho MCP, AI-powered demos and implementations, Zia Agent Studio and AI-assisted development. Shyphan completed it and was then accredited as the first AI Enabled Zoho Partner in the MEA.
- Lead registration. An update on registering opportunities early through the Zoho Store, so partner and Zoho sales teams can collaborate on them.
- Zoho POS across more of the MEA. Product and platform news on Zoho POS becoming available in more countries in the region.
- AI corner. Best practices for selling AI responsibly: start with the customer's need, set realistic expectations, be transparent about data, and keep humans involved.
- Partner tips. The top 10 pitfalls when implementing a Zoho solution, and five ways to close more Zoho One deals.
- Technical Meet and Workshop, KSA and UAE. Zoho's partner technical meet in Riyadh and workshop in Dubai, focused on Zia Agents, Zoho MCP and AI in CRM.
- Partners in Success. The Zoho MEA partner team's podcast with partners from across the region.
The Partner Community Spotlight in the same edition also features Avetium Technologies and Zocoden.
A season of Zoho recognition
The spotlight is the third piece of recognition from Zoho in a few weeks, and the fourth milestone of the year:
- September 2026
Zoho Premium Partner
Our partner tier, awarded on delivered business, certified consultants and customer retention. How we got there in 8 months.
- Q3 2026
Top Zoho Partner, Middle East and Africa
Zoho's quarterly recognition for the MEA region. Read the announcement.
- Q3 2026 edition
Zoho Partner Times, Partner Community Spotlight #1
Featured first in Zoho's MEA partner newsletter. You are reading about it.
- 14 October 2026
AI Enabled Partner, the first in the MEA
Accredited after the Zoho AI Accelerator Series 2026. What the accreditation means, and where we now deliver AI in Zoho across 21 countries.
Work with the partner Zoho put in the spotlight
Book a free discovery call. We start with how your business runs, then show you where Zoho, and AI inside Zoho, will make the biggest difference.
What it means for our clients
For clients, a spotlight in Zoho's own newsletter is a public signal that Zoho's MEA partner team knows our work and stands behind how we deliver it. Nothing about the way we work changes: the same consultants, the same discovery-first approach and the same fixed quotes.
What it does confirm is the direction we described to Zoho: deeper industry specialisation, more Zoho Creator expertise, AI delivered responsibly inside Zoho, and a growing presence across the Gulf, the wider Middle East, India and the UK. If you are planning a Zoho project in any of those markets, we would be glad to talk.
Frequently Asked Questions
What is Zoho Partner Times?
Which partners were in the Q3 2026 Partner Community Spotlight?
What did Shyphan share in the spotlight?
Where can I read the Zoho MEA Partner Newsletter Q3 2026?
Which countries does Shyphan deliver Zoho in?
What other Zoho recognition does Shyphan hold?
Related reading
- Shyphan becomes the first AI Enabled Zoho Partner in the MEA
- Shyphan recognised as a Q3 2026 Top Zoho Partner in MEA
- How Shyphan became a Zoho Premium Partner in 8 months
- Zoho Creator implementation
- Zoho Premium Partner in Saudi Arabia
- Zoho Premium Partner in the UAE
- Zoho Premium Partner in the UK
- 10 Zoho CRM implementation mistakes to avoid
