Supply Bridge Case Study: Odoo Inventory

At a glance

Batches tracked from receipt to order

All channels on one stock pool

Dark-store orders picked and packed fast

Margin visible per channel

The challenge

What Supply Bridge needed to fix

Supply Bridge is a Saudi beauty and cosmetics distribution, dark-store, q-commerce and fulfilment company. Stock is bought from brands and sold through its own online store and marketplaces.

Batch receivingCosmetics arrived in batches that had to be tracked.
Many channelsOwn web store and marketplaces drew from one stock.
Dark-store speedOrders had to be picked and packed fast.
Margin per channelReturns and fees changed margin by channel.

Warehouse worker scanning stock in a racked aisle. Photo credit

Before and after

What changed for the team

BeforeAfter

Cosmetics arrived in batches that had to be tracked

Batches are tracked in Odoo from receipt to customer order

Own web store and marketplace orders drew on one stock

Web store, Noon and Amazon orders update one stock pool

Orders had to be picked and packed fast

Dark-store locations and pick-pack run in Odoo Inventory

Returns and fees changed the margin earned on each channel

Odoo Accounting shows margin per channel after returns and fees

How it works

The business process, step by step

01
Brand purchase
The purchasing team raises brand purchase orders in Odoo Purchase for the beauty and cosmetics products it distributes, so incoming stock is planned against confirmed orders with each brand.
02
Batch receiving
Warehouse staff receive goods against the purchase order in Odoo Inventory, recording the batch for each product so it can be tracked from receipt through to customer orders.
03
Channel orders
Orders from the Glow Via Me web store and from the Noon and Amazon marketplaces flow into Odoo Sales and draw on one shared stock pool in Odoo Inventory.
04
Dark-store pick-pack
Odoo Inventory holds stock by dark-store location and manages pick-pack operations, so staff can pick and pack orders quickly while batch details stay attached to each item.
05
Last-mile dispatch
Packed orders are handed to 3PL and courier partners for last-mile delivery. Delivery status from courier tracking is recorded back in Odoo, so the team can follow each shipment.
06
Invoice, returns and margin
Odoo Accounting issues invoices in line with ZATCA requirements, records returns and reports margin per channel, taking returns and channel fees into account so finance can compare channels.

The solution

What we built for Supply Bridge

Shyphan delivered the project on Odoo Inventory, Odoo Purchase, Odoo Sales and Odoo Accounting, covering a 6-step process with 4 integration points.

Odoo Purchase

Brand purchase orders

Odoo Inventory

Batch tracking, dark-store locations and pick-pack

Odoo Sales

Orders from every channel

Odoo Accounting

Invoices, returns, ZATCA and channel margin

Who uses it

Purchasing team

Raise brand purchase orders in Odoo Purchase and plan the incoming stock for the warehouse.

Warehouse and dark-store staff

Receive batches, manage dark-store locations and pick and pack customer orders in Odoo Inventory.

Sales and channel team

Manage orders arriving from the Glow Via Me web store and the marketplaces in Odoo Sales.

Finance

Issue ZATCA-compliant invoices, record returns and review margin per channel in Odoo Accounting.

Architecture

How the systems connect

InputsGlow Via MeNoonAmazonPOS

Delivered by ShyphanOdoo InventoryOdoo PurchaseOdoo SalesOdoo Accounting

Outputs3PL and couriersZATCA e-invoicing

Integrations

Glow Via Me to WMS
Own-store orders flow to the warehouse.
Marketplaces to stock
Noon and Amazon orders update stock.
3PL and courier tracking
Delivery status recorded.
POS, finance and ZATCA
Compliant invoicing.

Reports and dashboards

Channel margin

Margin for the web store and each marketplace after returns and fees, from Odoo Accounting.

Batch traceability

Where each received batch is held and which customer orders it has been used for.

Pick-pack queue

Orders waiting to be picked and packed at each dark-store location in Odoo Inventory.

Delivery status

Shipments handed to 3PL and courier partners, with the delivery status recorded for each.

The results

What the system does now

Batches tracked from receipt to order
All channels on one stock pool
Dark-store orders picked and packed fast
Margin visible per channel

Delivery

Five phases, discovery to support

01
Discovery
Process mapping, documents and data reviewed with each team.
02
Design
Target flow agreed across 4 apps and 4 integration points.
03
Build
Apps configured, custom logic built and integrations connected.
04
Test and train
User acceptance testing with real scenarios and role-based training.
05
Go-live and support
Cut-over, hypercare and ongoing improvements.

Local rules built in

ZATCA e-invoicing

Fatoora-format tax invoices with XML and QR, cleared or reported as required.

15% VAT

Standard, zero-rated and exempt supplies mapped, with return-ready reports.

Saudi PDPL

Personal data kept to what the process needs, with role-based access.

Arabic and English

Bilingual documents where customers and authorities expect them.

FAQ

Questions about this project

How are cosmetic batches tracked?

Batches are recorded in Odoo Inventory when goods are received against brand purchase orders. The batch stays attached to the stock as it moves to dark-store locations and onto customer orders, so each batch can be traced from receipt to order.

How do marketplace orders affect stock?

Orders from the Noon and Amazon marketplaces and from the Glow Via Me web store all update the same stock pool in Odoo. This keeps one view of available stock across every channel the company sells through.

How is margin reported per channel?

Odoo Accounting records invoices and returns for each channel, and channel fees are taken into account in the margin reporting. This gives a view of margin for each channel rather than one blended figure for the whole business.

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Supply Bridge

What Supply Bridge needed to fix

What changed for the team

The business process, step by step

Brand purchase

Batch receiving

Channel orders

Dark-store pick-pack

Last-mile dispatch

Invoice, returns and margin