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🇬🇧 Official Odoo Partner · the UK

Odoo Support & AMC in the UK

A named consultant and an SLA, not a ticket into the void. Fixed-quote delivery by an Official Odoo Partner working across the UK.

100+Projects
4-10 wkGo-live
ENDelivery
Official Odoo Partner - Shyphan Official Odoo PartnerImplementation · migration · AMC

Odoo Support & AMC

A named consultant and an SLA, not a ticket into the void.

Named consultant
SLA-bound response times
Included hours each month
Quarterly health checks
At a glance

Odoo Support & AMC in the UK: the short answer

What it is
Odoo support and AMC in the UK: a named consultant, SLA-bound response times, included monthly hours, verified backups and quarterly health checks.
Best suited to
Companies in the UK that want a fixed price and a date, delivered by named consultants rather than a ticket queue.
Typical timeline
A focused single-app rollout for a small team goes live in three to six weeks. A multi-app deployment with data migration and integrations usually runs eight to sixteen weeks.
What it costs
Implementation is quoted as a fixed price in GBP after a free 30-minute discovery call, and depends on the number of apps, the state of your data and the integrations you need. Odoo bills its software licence separately, per user and per app.
Local specifics
20% VAT returns submitted to HMRC under Making Tax Digital. PAYE Real Time Information and pensions auto-enrolment. CIS deductions for construction subcontractors.
Delivered by
Shyphan AI Solutions, an Official Odoo Partner. Support on UK time (GMT/BST), Monday to Friday, in English. Call +44 7343 086577.
Last reviewed
14 September 2026
Get Started

Request your free Odoo Support & AMC quote

Tell us about your project and a senior Odoo consultant - not a bot - replies within 24 hours with scope, timeline and a fixed quote. The first 30-minute discovery call is free, with no obligation.

  • Free 30-minute discovery call
  • Fixed-quote SOW - no surprises
  • UK-hours delivery
  • VAT, Making Tax Digital & PAYE ready
Overview

Odoo Support & AMC in the UK

Shyphan is an Official Odoo Partner delivering Odoo Support & AMC to businesses across London, Manchester and Birmingham. Every engagement starts with a free 30-minute discovery call and a written summary, and turns into a fixed-scope statement of work with dates before anyone starts building.

What makes a UK Odoo project different from a generic one is the regulatory detail. 20% VAT returns submitted to HMRC under Making Tax Digital; PAYE Real Time Information and pensions auto-enrolment; and CIS deductions for construction subcontractors. All of it has to be right in the system rather than corrected in a spreadsheet afterwards, and that is where a partner who works in this market every week earns their fee.

You own the outcome: your database, your data and any code we write, documented and handed over. Delivery is in English on UK time (GMT/BST), Monday to Friday, with named consultants rather than a ticket queue.

Key Features

Everything Odoo Support & AMC gives your business

Configured, localised and supported for the UK by Shyphan.

Named Consultant

Someone who knows your database, your customisations and your business, not whoever is free.

SLA Response Times

Priority-based response commitments written into the contract, and reported against.

Included Hours

A monthly pool for changes and small improvements, so the system keeps moving.

Proactive Monitoring

Backups, job failures, integration errors and performance watched, not waited on.

Patching & Security

Security patches applied on a schedule, with staging testing first.

Backup & Restore Testing

Backups verified by actually restoring them, because an untested backup is a hope.

Ongoing Training

New joiners trained and refresher sessions when a process changes.

Quarterly Health Check

A structured review of usage, performance and what to improve next quarter.

Transparent Reporting

What we did, how long it took and what it cost - every month.

What you get

  • Continuity - the same consultant, who does not need re-briefing.
  • Measured service - SLA performance reported, not asserted.
  • The system keeps improving - included hours mean small changes actually happen.
  • Verified backups - restore-tested, not just scheduled.
  • No surprise bills - a fixed monthly fee with a clear overage rate.

Built for the UK by Shyphan

  • 20% VAT returns submitted to HMRC under Making Tax Digital
  • PAYE Real Time Information and pensions auto-enrolment
  • CIS deductions for construction subcontractors
  • UK GDPR handled inside the system, not in a policy document
  • GBP pricing with Stripe, GoCardless and Open Banking as the payment rails, and multi-currency where you trade abroad.
Coverage detail

Where we deliver across the UK

The regions we cover, the sectors concentrated in each, and the Odoo apps they most often start with.

RegionMain centresSectors concentrated thereUsual first apps
Greater LondonLondonFinancial services, agencies, wholesale and professional servicesOdoo Inventory, Odoo Purchase, Odoo CRM
North WestManchester & LiverpoolMedia, technology, port logistics and manufacturingOdoo Manufacturing, Odoo Inventory, Odoo Purchase
West MidlandsBirminghamManufacturing, automotive supply chains, construction and professional servicesOdoo Manufacturing, Odoo Inventory, Odoo CRM
YorkshireLeeds & SheffieldFinancial and legal services, advanced manufacturing and distributionOdoo Manufacturing, Odoo Inventory, Odoo Purchase
ScotlandGlasgow & EdinburghEngineering, energy services, financial services and fintechOdoo Manufacturing, Odoo Inventory, Odoo CRM
South WestBristolAerospace, creative industries, technology and professional servicesOdoo Manufacturing, Odoo Inventory, Odoo CRM
North EastNewcastleOffshore energy, software, logistics and retailOdoo Inventory, Odoo Purchase, Odoo POS
East MidlandsNottingham & LeicesterRetail, life sciences, logistics and professional servicesOdoo Inventory, Odoo Purchase, Odoo POS
WalesCardiffPublic sector, media, financial services and constructionOdoo CRM, Odoo Accounting, Odoo Project
Integrations

Odoo Support & AMC connects with

Native Odoo apps plus the UK tools and channels your business already runs on.

All Odoo Apps
Odoo.sh
Monitoring
Backups
Staging
Odoo Studio
Integrations
Documentation
Training
Spreadsheet
Industries

Odoo Support & AMC for UK industries

Pre-built Odoo playbooks for every sector we serve across the UK.

Construction
Manufacturing
Retail & D2C
Trading & Distribution
Logistics & Transport
Real Estate
Hospitality & F&B
Healthcare
Education
Professional Services
SaaS & Startups
Energy & Utilities
Pricing

Odoo Support & AMC implementation packages

Fixed-quote rollouts for UK businesses - choose the scope that fits your team.

Starter

Single app
Solo & small teams · 5-10 users
  • Focused single-app setup
  • Standard configuration & workflows
  • Data migration from one source
  • User & admin training
  • 30-day go-live support
Get a Quote

Growth

Multi-app
Mid-market SMEs · 10-50 users
  • Multi-app, custom workflows
  • 20% VAT returns submitted to HMRC under Making Tax Digital configured and tested
  • Payment and bank integration
  • Role-based access & dashboards
  • 90-day AMC included
Get a Quote

Enterprise

Full suite
Large & multi-branch · 50+ users
  • Full multi-app deployment
  • Odoo Studio custom apps & Python
  • Migration from SAP, Sage or Dynamics
  • Multi-company & BI dashboards
  • 12-month AMC
Get a Quote

Implementation is quoted as a fixed price in GBP after a free 30-minute discovery call. Odoo software licences are billed separately by Odoo, per user and per app - we quote the current figure at the time of your proposal rather than publishing a number that goes out of date.

Roadmap

From kick-off to go-live in 5 steps

Milestone-based delivery with named consultants and no scope surprises.

1

Discovery

Free 30-minute call, workflow audit and a fixed-scope statement of work within 48 hours.

2

Configure

App setup, custom fields, English interface and 20% VAT returns submitted to HMRC under Making Tax Digital wired in.

3

Migrate

Data from Sage 50 or Xero - cleansed, loaded and reconciled.

4

Train

English admin and end-user training, written SOPs and recorded walkthroughs.

5

Go-Live

Parallel-run safety, 30 days of hyper-care, then an SLA-bound monthly AMC.

Coverage

Odoo Support & AMC across the UK

Remote-first delivery with on-the-ground rollouts - the same fixed-quote service everywhere.

Greater London

London

Financial services, agencies, wholesale and professional services across the City, Canary Wharf and the West End.

North West

Manchester & Liverpool

Media, technology, port logistics and manufacturing across the North West.

West Midlands

Birmingham

Manufacturing, automotive supply chains, construction and professional services.

Yorkshire

Leeds & Sheffield

Financial and legal services, advanced manufacturing and distribution.

Scotland

Glasgow & Edinburgh

Engineering, energy services, financial services and fintech.

South West

Bristol

Aerospace, creative industries, technology and professional services.

North East

Newcastle

Offshore energy, software, logistics and retail across Tyneside.

East Midlands

Nottingham & Leicester

Retail, life sciences, logistics and professional services.

Wales

Cardiff

Public sector, media, financial services and construction across South Wales.

Why Shyphan

Why choose Shyphan for Odoo Support & AMC

UK regulatory depth meets global Odoo engineering quality.

Official Odoo Partner

Verified partner status - discounted licences, escalated support and direct Odoo engineering access on every project.

UK Compliance Built In

20% VAT returns submitted to HMRC under Making Tax Digital configured and tested before go-live, not bolted on afterwards.

English

Discovery, training and AMC delivered by consultants who speak your market - faster adoption.

Fixed-Quote Delivery

Milestone-based delivery, no time-and-materials surprises, and a free 30-day hyper-care window after go-live.

Where this service is weak - and what we do about it

No implementation partner can fix a process nobody owns internally. Projects fail on unowned data cleansing, scope that grows without being re-priced, and training cut to hit a date - not on the software.

How we handle it: We name those three as risks in the proposal, and ask you to nominate an internal owner before we start.

Vikas Saroj, Co-Founder and COO at Shyphan AI Solutions

Written and reviewed by Vikas Saroj, Co-Founder, COO & Growth at Shyphan AI Solutions, who owns Odoo and Zoho delivery across the UK and the wider region. Reviewed against current UK rules on 14 September 2026. Meet the team · LinkedIn

FAQ

Odoo Support & AMC in the UK - questions answered

What response times do you commit to?
They are tiered by severity and written into the AMC. A production-down issue has a short, contractual response; a cosmetic change does not. We report performance against them monthly.
What if we use more than the included hours?
You are told before the pool runs out, and additional hours are billed at the rate in the contract. Nothing is done above the pool without your approval.
Do you support Odoo you did not implement?
Yes, after a health check. We need to understand the configuration and any custom code before we can commit to an SLA on it.
How long does Odoo Support & AMC take in the UK?
Most engagements of this type run four to ten weeks. The variable is almost never the configuration; it is how clean your existing data is and how quickly your team can sign off decisions.
What does Odoo Support & AMC cost in the UK?
A fixed price in GBP, agreed before work starts, with change requests priced before they are built rather than after. Odoo's licence is billed separately by Odoo.
How do you handle VAT under Making Tax Digital?
20% VAT returns submitted to HMRC under Making Tax Digital and paye real time information and pensions auto-enrolment are configured and tested against your own data before go-live rather than assumed to work.
Can we phase this rather than doing it all at once?
Yes, and we normally recommend it. Finance first, then the operational apps, then sales and marketing - it gets value earlier and carries far less risk than a single cutover.
What happens after go-live?
A free 30-day hyper-care window with daily availability, then an optional monthly AMC: a named consultant who knows your database, SLA-bound response times, a pool of included hours, verified backups and a quarterly review. Support runs on UK time (GMT/BST), Monday to Friday, in English. Call +44 7343 086577.
Get Started

Request your free Odoo Support & AMC quote

Tell us about your project and a senior Odoo consultant - not a bot - replies within 24 hours with scope, timeline and a fixed quote. The first 30-minute discovery call is free, with no obligation.

  • Free 30-minute discovery call
  • Fixed-quote SOW - no surprises
  • UK-hours delivery
  • VAT, Making Tax Digital & PAYE ready