WhatsApp

Request A Quote

Follow Us On:

🇸🇦 Official Odoo Partner · Saudi Arabia

Odoo Support & AMC in Riyadh

A named consultant and an SLA, not a ticket into the void. Delivered for Riyadh businesses by an Official Odoo Partner, on a fixed quote.

100+Projects
4-10 wkGo-live
AR · ENDelivery
Official Odoo Partner - Shyphan Official Odoo PartnerImplementation · migration · AMC

Odoo Support & AMC in Riyadh

A named consultant and an SLA, not a ticket into the void.

Named consultant
SLA-bound response times
Included hours each month
Quarterly health checks
At a glance

Odoo Support & AMC in Riyadh: the short answer

What it is
Odoo support and AMC in Riyadh, Saudi Arabia: a named consultant, SLA-bound response times, included monthly hours, verified backups and quarterly health checks.
Best suited to
Businesses in Riyadh that want on-site discovery and go-live support with the build work done remotely to keep the cost down.
Typical timeline
A focused single-app rollout for a small team goes live in three to six weeks. A multi-app deployment with data migration and integrations usually runs eight to sixteen weeks.
What it costs
Implementation is quoted as a fixed price in SAR after a free 30-minute discovery call, and depends on the number of apps, the state of your data and the integrations you need. Odoo bills its software licence separately, per user and per app.
Local specifics
VAT 15% returns and ZATCA Fatoora clearance. GOSI contributions and Mudad WPS payroll files. End-of-service benefit accrual under the Saudi Labour Law.
Delivered by
Shyphan AI Solutions, an Official Odoo Partner. Support on Riyadh time (AST), Sunday to Thursday, in Arabic & English. Call +966 54 176 1946.
Last reviewed
14 September 2026
Get Started

Request your free Odoo Support & AMC in Riyadh quote

Tell us about your project and a senior Odoo consultant - not a bot - replies within 24 hours with scope, timeline and a fixed quote. The first 30-minute discovery call is free, with no obligation.

  • Free 30-minute discovery call
  • Fixed-quote SOW - no surprises
  • Arabic · English delivery
  • VAT 15%, ZATCA, GOSI & mada ready
Overview

Odoo Support & AMC in Riyadh

Shyphan delivers Odoo Support & AMC for businesses in Riyadh as an Official Odoo Partner. We work across Olaya, King Fahd Road, the King Abdullah Financial District and Diriyah with government suppliers, banks, retail groups, contractors and technology companies - on a fixed quote, with milestone dates and named consultants.

A Riyadh project carries the same regulatory detail as anywhere else in Saudi Arabia: VAT 15% returns and ZATCA Fatoora clearance; GOSI contributions and Mudad WPS payroll files; and End-of-service benefit accrual under the Saudi Labour Law. All of it is configured against your own transactions and tested before go-live rather than corrected afterwards.

Discovery workshops, go-live support and end-user training are delivered on site in Riyadh where that helps; configuration and build work is done remotely, which keeps the cost down without hurting quality. Support runs on Riyadh time (AST), Sunday to Thursday, in Arabic & English.

Key Features

Everything Odoo Support & AMC gives your business

Configured, localised and supported for Saudi Arabia by Shyphan.

Named Consultant

Someone who knows your database, your customisations and your business, not whoever is free.

SLA Response Times

Priority-based response commitments written into the contract, and reported against.

Included Hours

A monthly pool for changes and small improvements, so the system keeps moving.

Proactive Monitoring

Backups, job failures, integration errors and performance watched, not waited on.

Patching & Security

Security patches applied on a schedule, with staging testing first.

Backup & Restore Testing

Backups verified by actually restoring them, because an untested backup is a hope.

Ongoing Training

New joiners trained and refresher sessions when a process changes.

Quarterly Health Check

A structured review of usage, performance and what to improve next quarter.

Transparent Reporting

What we did, how long it took and what it cost - every month.

What Riyadh businesses get

  • Continuity - the same consultant, who does not need re-briefing.
  • Measured service - SLA performance reported, not asserted.
  • The system keeps improving - included hours mean small changes actually happen.
  • Verified backups - restore-tested, not just scheduled.
  • No surprise bills - a fixed monthly fee with a clear overage rate.

Built for Saudi Arabia by Shyphan

  • VAT 15% returns and ZATCA Fatoora clearance
  • GOSI contributions and Mudad WPS payroll files
  • End-of-service benefit accrual under the Saudi Labour Law
  • Withholding tax on cross-border payments
  • SAR pricing with mada and STC Pay as the payment rails.
Coverage detail

Where we deliver across Saudi Arabia

The regions we cover, the sectors concentrated in each, and the Odoo apps they most often start with.

RegionMain centresSectors concentrated thereUsual first apps
CapitalRiyadhGovernment, banking, retail and techOdoo POS, Odoo Inventory, Odoo CRM
Makkah RegionJeddahTrade, logistics and hospitalityOdoo Inventory, Odoo Purchase, Odoo POS
Eastern ProvinceDammam & KhobarOil & gas suppliers, manufacturing and logisticsOdoo Manufacturing, Odoo Inventory, Odoo Purchase
Makkah RegionMecca & TaifHospitality, retail and Hajj/Umrah services for businessesOdoo POS, Odoo Inventory
Madinah RegionMedina & YanbuTourism, agriculture and industryOdoo Manufacturing, Odoo Inventory, Odoo POS
Qassim RegionBuraidahAgriculture, food and beverage and regional tradingOdoo Inventory, Odoo Purchase
Tabuk RegionTabuk & NEOMTourism, agriculture and giga-project suppliersOdoo POS, Odoo Inventory, Odoo Project
Asir RegionAbha & Khamis MushaitTourism, agriculture and multi-branch retailOdoo POS, Odoo Inventory
Jazan / NajranJazan & the SouthAgriculture, ports and industryOdoo Manufacturing, Odoo Inventory, Odoo Purchase
Integrations

Odoo Support & AMC connects with

Native Odoo apps plus the Saudi tools and channels your business already runs on.

All Odoo Apps
Odoo.sh
Monitoring
Backups
Staging
Odoo Studio
Integrations
Documentation
Training
Spreadsheet
Industries

Odoo Support & AMC in Riyadh for Saudi industries

Pre-built Odoo playbooks for every sector we serve across Saudi Arabia.

Construction
Manufacturing
Retail & D2C
Trading & Distribution
Logistics & Transport
Real Estate
Hospitality & F&B
Healthcare
Education
Professional Services
SaaS & Startups
Energy & Utilities
Pricing

Odoo Support & AMC packages

Fixed-quote rollouts for Saudi businesses - choose the scope that fits your team.

Starter

Single app
Solo & small teams · 5-10 users
  • Focused single-app setup
  • Standard configuration & workflows
  • Data migration from one source
  • User & admin training
  • 30-day go-live support
Get a Quote

Growth

Multi-app
Mid-market SMEs · 10-50 users
  • Multi-app, custom workflows
  • VAT 15% returns and ZATCA Fatoora clearance configured and tested
  • Payment and bank integration
  • Role-based access & dashboards
  • 90-day AMC included
Get a Quote

Enterprise

Full suite
Large & multi-branch · 50+ users
  • Full multi-app deployment
  • Odoo Studio custom apps & Python
  • Migration from SAP, Sage or Dynamics
  • Multi-company & BI dashboards
  • 12-month AMC
Get a Quote

Implementation is quoted as a fixed price in SAR after a free 30-minute discovery call. Odoo software licences are billed separately by Odoo, per user and per app - we quote the current figure at the time of your proposal rather than publishing a number that goes out of date.

Roadmap

From kick-off to go-live in 5 steps

Milestone-based delivery with named consultants and no scope surprises.

1

Discovery

Free 30-minute call, workflow audit and a fixed-scope statement of work within 48 hours.

2

Configure

App setup, custom fields, Arabic & English interface and VAT 15% returns and ZATCA Fatoora clearance wired in.

3

Migrate

Data from QuickBooks or Tally - cleansed, loaded and reconciled.

4

Train

Arabic & English admin and end-user training, written SOPs and recorded walkthroughs.

5

Go-Live

Parallel-run safety, 30 days of hyper-care, then an SLA-bound monthly AMC.

Coverage

Odoo Support & AMC across Saudi Arabia

Remote-first delivery with on-the-ground rollouts - the same fixed-quote service everywhere.

Capital

Riyadh

Government, banking, retail and tech across King Fahd Road, Olaya and the King Abdullah Financial District (KAFD).

Makkah Region

Jeddah

Trade, logistics and hospitality across Jeddah, the Islamic Port and the Corniche business district.

Eastern Province

Dammam & Khobar

Oil & gas suppliers, manufacturing and logistics across Dammam, Khobar, Dhahran and Jubail.

Makkah Region

Mecca & Taif

Hospitality, retail and Hajj/Umrah services for businesses across the holy city and Taif.

Madinah Region

Medina & Yanbu

Tourism, agriculture and industry across Medina and the Yanbu industrial city.

Qassim Region

Buraidah

Agriculture, food and beverage and regional trading across Buraidah and Unaizah.

Tabuk Region

Tabuk & NEOM

Tourism, agriculture and giga-project suppliers across Tabuk and the NEOM development.

Asir Region

Abha & Khamis Mushait

Tourism, agriculture and multi-branch retail across the Asir highlands.

Jazan / Najran

Jazan & the South

Agriculture, ports and industry across Jazan, Najran and the southern region.

Why Shyphan

Why choose Shyphan for Odoo Support & AMC

Saudi regulatory depth meets global Odoo engineering quality.

Official Odoo Partner

Verified partner status - discounted licences, escalated support and direct Odoo engineering access on every project.

Saudi Compliance Built In

VAT 15% returns and ZATCA Fatoora clearance configured and tested before go-live, not bolted on afterwards.

Arabic · English

Discovery, training and AMC delivered by consultants who speak your market - faster adoption.

Fixed-Quote Delivery

Milestone-based delivery, no time-and-materials surprises, and a free 30-day hyper-care window after go-live.

Where working in this city is weak - and what we do about it

On-site time costs more than remote delivery, and not every task is better in the room. Paying for a consultant to sit in your office writing configuration is waste.

How we handle it: We put discovery, training and go-live on site, and the build work remote. The quote shows which is which.

Vikas Saroj, Co-Founder and COO at Shyphan AI Solutions

Written and reviewed by Vikas Saroj, Co-Founder, COO & Growth at Shyphan AI Solutions, who owns Odoo and Zoho delivery across Saudi Arabia and the wider region. Reviewed against current Saudi rules on 14 September 2026. Meet the team · LinkedIn

FAQ

Odoo Support & AMC in Riyadh - questions answered

What response times do you commit to?
They are tiered by severity and written into the AMC. A production-down issue has a short, contractual response; a cosmetic change does not. We report performance against them monthly.
What if we use more than the included hours?
You are told before the pool runs out, and additional hours are billed at the rate in the contract. Nothing is done above the pool without your approval.
Do you support Odoo you did not implement?
Yes, after a health check. We need to understand the configuration and any custom code before we can commit to an SLA on it.
How long does Odoo Support & AMC take in Riyadh?
Four to ten weeks for most Riyadh businesses. On-site days are scheduled around your team's availability, and the remote build work runs in parallel so the calendar is not the bottleneck.
What does Odoo Support & AMC cost in Riyadh?
A fixed price in SAR. The quote separates remote build work from on-site days in Riyadh, so you can see exactly what the travel is costing you and decide how much of it you want.
Is Saudi compliance handled the same way in Riyadh?
Yes - the rules are national, not municipal. VAT 15% returns and ZATCA Fatoora clearance and gosi contributions and mudad wps payroll files apply in Riyadh exactly as they do anywhere else in Saudi Arabia.
Do your consultants actually come to Riyadh?
Yes. Discovery workshops, end-user training and go-live support are delivered on site in Riyadh. Configuration and build work is done remotely, which keeps your bill down without hurting the outcome.
What happens after go-live?
A free 30-day hyper-care window with daily availability, then an optional monthly AMC: a named consultant who knows your database, SLA-bound response times, a pool of included hours, verified backups and a quarterly review. Support runs on Riyadh time (AST), Sunday to Thursday, in Arabic & English. Call +966 54 176 1946.
Get Started

Request your free Odoo Support & AMC in Riyadh quote

Tell us about your project and a senior Odoo consultant - not a bot - replies within 24 hours with scope, timeline and a fixed quote. The first 30-minute discovery call is free, with no obligation.

  • Free 30-minute discovery call
  • Fixed-quote SOW - no surprises
  • Arabic · English delivery
  • VAT 15%, ZATCA, GOSI & mada ready