Saudi Arabia
UAE
Qatar
Bahrain
Kuwait
Oman
Lebanon
Egypt
India
UK
Ireland
Germany
USA
Australia
Singapore
South Africa
Iraq
Jordan
France
Hungary
Georgia
Turkey
Canada
LagosNigeria
Microsoft Dynamics 365 to Zoho CRM Migration in France
Moving from Microsoft Dynamics 365 to Zoho CRM? Shyphan migrates French businesses across with the data mapped, cleansed and reconciled, the history intact and a sandbox dry run you sign off before anything touches live. Fixed quote in EUR.
Get a free migration assessment
A certified Zoho consultant replies within 24 hours.
The first AI Enabled Zoho Partner in the Middle East and Africa. Accredited by Zoho on 14 October 2026 after the Zoho AI Accelerator Series. Read the announcement
AI Enabled Zoho Partner in France
Microsoft Dynamics 365 to Zoho CRM Migration in France: the short answer
- What it is
- Moving from Microsoft Dynamics 365 to Zoho CRM?
- Typical timeline
- For a typical French SME, two to five weeks including the dry run and reconciliation.
- Local specifics
- TVA at the right rate on every invoice, Factur-X e-invoicing through an approved platform ready for the September 2026 reform, Zoho People connected to your French payroll provider for the DSN, French documents where the Loi Toubon requires them, GDPR-aware data handling in Zoho’s EU data centre, and delivery on Paris time (CET/CEST).
- Delivered by
- Shyphan AI Solutions, a Zoho Premium Partner listed on Zoho's official partner directory. Support on French working hours (CET/CEST). Call +44 7343 086577.
- Last reviewed
- October 24, 2026
Why French teams trust us with a Microsoft Dynamics 365 migration
- Sandbox dry run before any live load
- Written reconciliation you can hand to your auditor
- History, notes and attachments migrated, not just master data
- Parallel-run option for finance migrations
- Rollback plan agreed before cutover
Why French businesses leave Microsoft Dynamics 365
Dynamics 365 is capable but expensive to licence and, in most French mid-market deployments, expensive to change. Teams tell us the same things: every small adjustment needs a partner, the interface has more fields than anyone uses, and the annual bill keeps rising while adoption does not.
Zoho CRM is the sales system of record: leads, accounts, deals, forecasting, and the automation that moves them forward, and for most French teams the switch is driven by cost, by wanting fewer vendors, or by needing the rest of the business on the same platform rather than by a single missing feature.
We are not evangelists. If Microsoft Dynamics 365 is serving you well and the business case is thin, we will say so. Where the case holds, we move you across cleanly and reconcile the result in writing.
Our certified Zoho team
Eleven current Zoho certifications held by named consultants, covering Zoho CRM Administration, Zoho Creator Developer at Associate and Professional level, and Zoho People. Tap any certificate to view it in full, and verify our partner status on Zoho’s official directory.
Microsoft Dynamics 365 migrations across France
We run Microsoft Dynamics 365 to Zoho CRM migrations for clients in Paris, Lyon, Marseille, Toulouse, Lille, Bordeaux, Nantes, Nice, Strasbourg, Grenoble, Montpellier and Rennes and every French region, remotely on CET and CEST, with the cutover scheduled around your quiet period rather than ours.
Every migration ends with a written reconciliation: record counts, financial totals and open items compared between Microsoft Dynamics 365 and Zoho CRM and signed off before the old system is retired.
Still deciding? Read what Zoho CRM actually does and how we handle data migration before committing to a date.
Getting Microsoft Dynamics 365 to Zoho CRM Migration right in France
A French migration has to carry over TVA history, unbroken invoice numbering and the audit trail behind the FEC without losing anything. This is how we run Microsoft Dynamics 365 to Zoho CRM Migration.
TVA history kept intact
Open invoices, credit notes and the TVA charged on them come across with their original numbers and dates, so invoice numbering stays continuous and past CA3 returns can still be traced to source.
FEC secured before switch-off
The FEC for every closed year is exported from the old system and archived before it is retired, so you can still produce it if the tax authorities audit a past year.
PCG accounts and balances to the cent
The chart of accounts is mapped to the Plan Comptable Général, and opening balances, open receivables and payables and bank balances are reconciled before go-live.
Parallel run
The old and new systems run side by side for one cycle, so the team trusts the numbers before the switch.
How the Microsoft Dynamics 365 to Zoho CRM migration runs
Five stages, a sandbox dry run before anything goes live, and a fixed quote in EUR agreed up front.
Microsoft Dynamics 365 export and audit
A complete extract from Microsoft Dynamics 365, profiled for duplicates, format breaks and referential gaps before any mapping is agreed.
Field mapping to Zoho CRM
Every object and field mapped, picklists aligned, and the gaps between the two data models flagged in writing rather than discovered at cutover.
Cleansing and de-duplication
French postcodes, phone formats, company names and dates standardised, duplicates merged under agreed survivorship rules.
Sandbox dry run
A full rehearsal load in a sandbox that you inspect against Microsoft Dynamics 365, with an exception list resolved before the live run.
Cutover and reconciliation
Live load on an agreed window, counts and totals reconciled and signed off, and a read-only archive of Microsoft Dynamics 365 retained.
What French compliance means for Microsoft Dynamics 365 to Zoho CRM Migration
In France, TVA and corporate tax are filed with the DGFiP, payroll is reported every month through the DSN, and the e-invoicing reform changes how invoices are sent and received from 1 September 2026. These are the rules a French setup has to get right.
| Obligation | What the rule is | What has to be configured |
|---|---|---|
| TVA (VAT) | The standard rate is 20%, with 10% for restaurants, passenger transport and some renovation work, 5.5% for most food, books and energy-efficiency works, and 2.1% for the press and some medicines. Returns go on the CA3, monthly or quarterly for small amounts, under the régime réel normal, or on the annual CA12 with instalments under the régime réel simplifié. Intra-EU B2B trade uses the reverse charge (autoliquidation) with EMEBI and DES declarations, B2C distance sales go through the OSS, and import VAT is self-assessed on the CA3. | The right rate by item and customer, SIREN and intra-community VAT numbers on every invoice with the mandatory mentions (payment terms, late-payment penalty rate and the EUR 40 fixed recovery fee), reverse charge and OSS treatment set correctly, deductible TVA tracked, and CA3 or CA12 figures for each period. |
| E-invoicing reform | From 1 September 2026 every VAT-registered business must be able to receive structured e-invoices, and large and mid-sized companies (GE and ETI) must also issue e-invoices and e-report. SMEs and micro-businesses must issue from 1 September 2027. Invoices travel through approved platforms (Plateformes Agréées) in Factur-X, UBL or CII format, and invoices to the public sector already go through Chorus Pro. | Zoho Books' French edition producing Factur-X invoices and connected to B2Brouter, an approved platform, for sending and receiving, customer SIREN numbers captured on every account, and the full flow tested before your issuing date. |
| Corporate tax (IS) | The standard rate is 25%, or 15% on the first EUR 42,500 of profit for qualifying SMEs (turnover under EUR 10m, fully paid-up capital and at least 75% held by individuals). The annual liasse fiscale is built from accounts kept on the Plan Comptable Général, and the FEC (Fichier des Écritures Comptables) must be produced on request in a tax audit. | A chart of accounts on the PCG, entities kept separate, fixed assets recorded, and journals kept complete and sequential so the FEC can be produced on request. |
| Payroll (DSN, URSSAF, PAS) | Every month the employer files the DSN (déclaration sociale nominative) through net-entreprises.fr, pays social contributions to URSSAF and withholds income tax at source (prélèvement à la source). Payroll runs on a French payroll engine such as Silae, PayFit, Sage Paie or Cegid; Zoho Payroll is not available in France. | Zoho People kept as the HR record and connected to your payroll provider, so hires, pay changes, absences and leavers flow across without rekeying, and payroll journals posting to the ledger. |
| Employment and data rules | The legal working week is 35 hours, with RTT days where working time is set above it, five weeks' paid leave (2.5 working days per month), sector collective agreements (conventions collectives) and mandatory company health cover (mutuelle). GDPR is enforced by the CNIL, including consent before non-essential cookies, and the Loi Toubon requires French in consumer documents, employment documents and contracts. | Leave, RTT and working-time rules set per collective agreement, accounts provisioned in Zoho's EU data centre (zoho.eu), consent captured for every contact, French templates for customers and staff, and access and deletion requests handled on record. |
The filing calendar
- Monthly, quarterly or annuallyTVA return: the CA3 monthly (or quarterly for small amounts) under the régime réel normal, or the annual CA12 with instalments under the régime réel simplifié
- MonthlyDSN through net-entreprises.fr, with social contributions to URSSAF and income tax withheld at source
- Once a yearLiasse fiscale and corporate tax (IS) return, built from the annual accounts
- 1 September 2026 and 1 September 2027E-invoicing: every business must receive from 2026, large and mid-sized companies issue from 2026, and SMEs and micro-businesses issue from 2027
Who you file with
- TVA, corporate tax and the FECDGFiP (impots.gouv.fr, espace professionnel)
- Social contributionsURSSAF
- Monthly DSNnet-entreprises.fr
- Data protection and cookiesCNIL
- Invoices to the public sectorChorus Pro
We configure the system to produce what these returns need, and we test it against your own transactions before go-live. We are not tax advisers: your expert-comptable signs the returns, and rates and thresholds change, so treat this as the shape of the work rather than advice. Last reviewed 24 October 2026.
Industries we serve in France
From technology and finance to manufacturing, healthcare, retail and professional services.
Backed by a certified Zoho team
Our consultants are certified across Zoho CRM, Books, One, Creator, Analytics and People, and we stay active in the Zoho community, including Zoholics. You work with senior people who know the platform inside out.
From discovery to go-live and ongoing support, the same team stays with you, available on Paris time (CET/CEST) by call, email and screen-share.
Whether you are moving off spreadsheets or scaling an existing Zoho setup, our certified team does the heavy lifting and trains yours to own it with confidence, so your investment keeps paying off long after go-live.
Trusted by teams worldwide
What French clients typically get
Typical outcomes on our French projects. Every engagement is scoped to the business.
TVA and e-invoicing handled
The right TVA rate on every invoice, Factur-X through an approved platform and CA3 figures that reconcile, so filing is a report rather than a reconstruction.
One system instead of five
Sales, finance, support and HR on one platform with one login, replacing tools that never agreed with each other.
Support on French hours
A named consultant on CET hours, a fixed quote in EUR, and documentation so you are never locked in.
Zoho partners across France
Local Zoho implementation and support in every region, from Paris and Lyon to Marseille, Toulouse and Lille.
Why French teams switch to Zoho
How Zoho, set up by a Zoho Premium Partner, compares with a typical Salesforce or HubSpot stack. Figures are approximate and vary by plan.
| Zoho with Shyphan | Typical Salesforce / HubSpot stack | |
|---|---|---|
| Apps included | 40+ apps in Zoho One under one login | CRM only; marketing, support and finance are separate paid products |
| Typical cost per user / month | From about $37 for the full suite | Often $150-300+ once add-ons are included |
| Accounting & French TVA | Built in with Zoho Books (TVA) | Needs QuickBooks, NetSuite or third-party add-ons |
| Custom apps & automation | Low-code Zoho Creator + Deluge included | Extra platform licensing and developer cost |
| Setup & migration | Fixed-quote; we migrate your data for you | DIY or costly per-hour partner work |
Your Zoho rollout in 5 clear steps
A proven, fixed-quote process from first call to go-live and beyond, with no surprises.
Discovery call
We map your workflow, current tools, team size and goals on a free 30-minute call.
Blueprint & fixed quote
You get a clear plan: Zoho apps, customizations, integrations, timeline and a fixed price in EUR.
Build & migrate
We configure Zoho and migrate your data from Salesforce, HubSpot, QuickBooks or spreadsheets, cleanly.
Train & go-live
Admin and end-user training, testing and a smooth launch with zero downtime.
Support & optimize
Ongoing support, new users, automations and enhancements under an optional care plan.
Related pages you may want next
Microsoft Dynamics 365 to Zoho CRM migration: questions answered
Will our TVA history survive Microsoft Dynamics 365 to Zoho CRM Migration?
When is the best time to run Microsoft Dynamics 365 to Zoho CRM Migration?
Will we lose our Microsoft Dynamics 365 history when we move to Zoho CRM?
How long does a Microsoft Dynamics 365 to Zoho CRM migration take?
What usually goes wrong in a Microsoft Dynamics 365 migration?
Can we run Microsoft Dynamics 365 and Zoho CRM in parallel?
What happens to our Microsoft Dynamics 365 licences?
Do you migrate custom fields and workflows too?
Which Paris time zone do you work in?
Do you sign an NDA before we share our data?
Can we speak to a reference client?
More on Microsoft Dynamics 365 to Zoho CRM Migration in France
Related Zoho migrations and services
Ready to move from Microsoft Dynamics 365 to Zoho CRM?
Send us a Microsoft Dynamics 365 export or a screenshot of your data model and we will come back with a mapping plan and a fixed quote in EUR.
- Sandbox dry run before go-live
- History and attachments migrated
- Written reconciliation sign-off
- Fixed quote in EUR
