ERP & CRM software for Lebanon
One connected system to run your business in Lebanon - accounts and 11% VAT, stock, sales and customers - set up on Zoho or Odoo. Built for the way things really work here: USD and LBP side by side, NSSF payroll, and Arabic, French or English.
Why Shyphan in Lebanon
An authorised Zoho partner and Odoo implementation partner, working with Lebanese businesses.
Get your free ERP & CRM in Lebanon quote
Tell us what you need and a senior consultant - not a bot - gets back to you within 24 hours with scope, timeline and a fixed quote. The first 30-minute call is free, with no obligation.
- Free 30-minute discovery call
- Fixed quote - no surprises
- 11% VAT, NSSF and USD/LBP handled
- On-site in Beirut and remote across Lebanon
ERP and CRM, built for business in Lebanon
Shyphan helps companies in Beirut and across Lebanon run on one clean system instead of scattered spreadsheets and disconnected apps. Your ERP keeps the accounts, stock and operations straight; your CRM keeps every lead, deal and customer in one place - and the two talk to each other.
We set it up on Zoho or Odoo, whichever fits your size and budget, and shape it around how you actually work. Lebanese 11% VAT, NSSF payroll, USD and LBP together, and Arabic, French or English are all part of the build - not an afterthought.
Every project is fixed-quote and starts with a free discovery call. We can also clean up or take over a system you already have.
Run your whole operation
Everything the back office needs, in one place and always up to date.
Accounting & VAT
Books that stay right and ready to file.
- 11% Lebanese VAT
- Ministry of Finance reporting
- USD & LBP multi-currency
- P&L, balance sheet, cash flow
Inventory & Purchasing
Know your real stock and cost.
- Multi-warehouse stock
- Purchase orders & suppliers
- Landed cost & valuation
- Barcodes & reorder points
HR & Payroll
Payroll that follows Lebanese rules.
- NSSF & end-of-service
- USD / LBP salaries
- Leave & attendance
- Payslips in Arabic or English
Operations & Projects
Manufacturing, services and projects.
- BOM & production
- Project costing & timesheets
- Field & service jobs
- Subcontracting
Reports & Dashboards
One honest view of the business.
- Live dashboards
- Role-based access
- Custom reports & exports
- Consolidated group view
Integrations
Connect the tools you already use.
- Banks & payments
- E-commerce & POS
- WhatsApp & email
- Custom APIs
Sales & Invoicing
From quote to cash in one flow.
- Quotes & sales orders
- VAT invoices in USD/LBP
- Receivables & follow-ups
- Credit notes & refunds
Compliance & Audit
Stay ready for the auditor.
- VAT returns & MOF filing
- Document archiving
- Full audit trail
- Approvals & controls
Win and keep more customers
Every lead, deal and conversation in one place, so nothing slips through.
Leads & Pipeline
See every deal and where it stands.
- Capture leads from web & social
- Visual sales pipeline
- Assignment & follow-up rules
- Quotes & orders
Sales Automation
Less admin, more selling.
- Automated follow-ups
- Email & task reminders
- Approval workflows
- Templates & e-sign
Omnichannel
Talk to customers where they are.
- WhatsApp & SMS
- Email & calls logged
- Web chat
- Social messaging
Support & Helpdesk
Keep customers happy after the sale.
- Tickets & SLAs
- Knowledge base
- Customer portal
- Feedback & CSAT
Marketing
Reach the right people.
- Email campaigns
- Landing pages & forms
- Segmentation
- Campaign ROI
Analytics
Know what is working.
- Sales forecasts
- Team performance
- Custom dashboards
- Live KPI tracking
360° Contacts
Know every customer at a glance.
- Full contact history
- Deals, tickets & emails
- Notes & documents
- Segments & tags
Mobile CRM
Sell from anywhere.
- Pipeline on the go
- Log calls & visits
- Push notifications
- Quick mobile access
Set up for how you work here
Local by default
- 11% VAT and Ministry of Finance reporting configured from day one
- NSSF payroll and end-of-service handled the Lebanese way
- USD and LBP side by side, so you stay clear as rates move
- Arabic, French or English across screens and documents
Close and dependable
- A local contact in Beirut, plus on-site and remote delivery
- Cloud-based, so your team keeps working through outages
- Fixed quotes and clear timelines, no open-ended billing
- Support and training after go-live, in your language
The Zoho apps we set up
Start with the ones you need today and add more as you grow - they all share the same data, so nothing is retyped.
Leads, deals and your whole sales pipeline in one place, with follow-ups that run on autopilot.
Accounting, invoicing and 11% VAT done right, with USD and LBP sitting side by side.
Stock, orders and warehouses tracked in real time, from purchase to delivery.
Over 45 business apps as one connected suite, on a single login and one bill.
HR, leave, attendance and employee records kept tidy in one system.
Plan projects, assign tasks and keep an eye on time, budgets and deadlines.
Custom low-code apps for the workflows off-the-shelf tools just cannot cover.
Email marketing and journeys that keep your brand in front of customers.
Lebanese businesses we work with
From the shop floor to the front office, we set up ERP and CRM around how each sector really runs.
Retail & POS
Shops and chains with point of sale, live stock, pricing and loyalty in one system.
Trading & Distribution
Importers and wholesalers managing suppliers, warehouses, orders and receivables.
Manufacturing
Factories running production, BOM, quality and real product costing end to end.
Professional Services
Agencies and firms tracking projects, timesheets, retainers and billing.
F&B & Hospitality
Restaurants, cafes and hotels with orders, stock, recipes and guest records.
Healthcare & Clinics
Clinics and labs handling patients, appointments, invoicing and follow-ups.
Construction & Real Estate
Contractors and developers on project costing, procurement, assets and rentals.
Education
Schools and institutes with admissions, students, fees and communication.
Your rollout in 5 clear steps
Fixed scope, low drama. Most CRM go-lives take 3-6 weeks, full ERP 6-12 weeks.
Discovery
A free call to understand your business, then a fixed quote and plan.
Configure
We set up VAT, currencies, NSSF, workflows and your data model.
Data & integrations
We bring over your data and connect the tools you already use.
Train & pilot
Your team is trained and we run a pilot before switching over.
Go-live & support
We steady the go-live and stay on with local support.
An implementation partner, not just a reseller
Authorised partner
Certified Zoho and Odoo consultants who advise honestly.
On the ground
A local contact in Beirut, with on-site and remote delivery.
Fixed quotes
Clear scope and pricing, no open-ended billing.
Support that stays
Training and SLA-backed support after go-live.
ERP & CRM in Lebanon - your questions
Which ERP and CRM do you implement in Lebanon?
Do your ERP and CRM handle Lebanese VAT and NSSF?
Can the system work in both USD and LBP?
Do you support Arabic, French and English?
Do you work on-site in Beirut?
How long does a rollout take?
Trusted by businesses across Saudi Arabia & the GCC
Get your free ERP & CRM in Lebanon quote
Tell us what you need and a senior consultant - not a bot - gets back to you within 24 hours with scope, timeline and a fixed quote. The first 30-minute call is free, with no obligation.
- Free 30-minute discovery call
- Fixed quote - no surprises
- 11% VAT, NSSF and USD/LBP handled
- On-site in Beirut and remote across Lebanon