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AI Support · Saudi Arabia

AI Customer Service Software in Saudi Arabia

AI customer service software in Saudi Arabia - Arabic and English chatbots and agent assist across WhatsApp, web and email, integrated with your CRM.

ZATCA-ready · Riyadh office (Al Olaya) · Authorized Zoho & Odoo Partner
Authorized Zoho Partner - verify on the official Zoho directory
Free consultation

Talk to a Saudi ERP specialist

Tell us your requirement - we reply within one business day.

NetflixPIFBupa CareconnectMazaya Smart SystemsLaban KeyNebras AlkhaleejPurity TechVeticRapidRun CourierUBLColoCosmos
Kingdom of Saudi Arabia · ZATCA-ready

AI Customer Service Software for Saudi businesses

Customers expect instant answers in Arabic and English. AI customer service handles routine queries 24/7 and helps your agents with the rest.

13+Cities served
ZATCAPhase 2 ready
15%VAT ready
2030Vision aligned

Shyphan builds AI customer service for Saudi businesses: Arabic and English chatbots on WhatsApp, web and social, AI agent-assist and reply suggestions, ticket triage and routing, and CRM/helpdesk integration (Zoho Desk and others) - reducing response times while keeping a human in the loop.

What you get with AI Customer Service Software

Practical AI that delivers measurable results, safely.

What you get

  • Arabic & English AI chatbots (WhatsApp, web)
  • 24/7 automated answers to common queries
  • AI agent-assist and reply suggestions
  • Ticket triage, routing and summaries
  • Integrated with your CRM and helpdesk

How we deliver AI Customer Service Software in Saudi Arabia

1

Discovery & use-case scoping

We identify the highest-ROI automation and AI use cases for your business.

2

Design & build

We build the workflow, agent or integration and connect it to your systems securely.

3

Testing & guardrails

We test with your data, add guardrails and human-in-the-loop where needed.

4

Go-live & iterate

We launch, measure results and improve continuously.

Why Saudi businesses choose Shyphan

Fixed, transparent pricing

Know the full cost after a free scoping call - clear scope, no hidden fees.

ZATCA & VAT compliant

15% VAT and ZATCA Phase 2 (Fatoora) e-invoicing configured from day one.

Riyadh presence

A Saudi office in Riyadh (Al Olaya), serving Riyadh, Jeddah, Dammam and the whole Kingdom.

Arabic & English

Bilingual delivery, training and support, aligned to Saudi Vision 2030.

Serving businesses across Saudi Arabia

From our Riyadh office we deliver on-site and remotely across the Kingdom:

Central Region (Riyadh)

RiyadhAl KharjDiriyahMajmaahBuraidahUnaizah

Western Region (Makkah / Madinah)

JeddahMakkahMadinahTaifYanbuRabighKing Abdullah Economic City

Eastern Province

DammamAl KhobarDhahranJubailAl Ahsa (Hofuf)Hafr Al BatinQatif

Southern Region

AbhaKhamis MushaitJazanNajranBisha

Northern Region & NEOM

TabukNEOMHailArarSakakaAl Jouf

We work with companies in Riyadh, Jeddah, Makkah, Madinah, Dammam, Al Khobar, Dhahran, Jubail, Tabuk, Abha and NEOM - delivery and support in Arabic and English.

Certifications & awards

Our certifications & credentials

Namira Khan - Zoho CRM Certified Administrator (Zoho certification)Sushant Singh - Zoho CRM Certified Administrator (Zoho certification)Hyacinth Kadri - Zoho People Certified Associate (Zoho certification)Fazal Mahfooz - Zoho Creator Developer (Professional) (Zoho certification)Fazal Mahfooz - Zoho Creator Developer (Associate) (Zoho certification)Vikas Saroj - Zoho Creator Developer (Associate) (Zoho certification)Yashu Mittal - Zoho Creator Developer (Associate) (Zoho certification)Shreyansh Dubey - Zoho Creator Developer (Associate) (Zoho certification)Lubna Nizar - Zoho Creator Developer (Associate) (Zoho certification)Praveen Kumar Sonkar - Zoho Creator Developer (Associate) (Zoho certification)Shamly P - Zoho Creator Developer (Associate) (Zoho certification)

AI Customer Service Software in Saudi Arabia: questions answered

Does it support Arabic?
Yes - Arabic and English conversational AI.
Which channels are covered?
WhatsApp, web chat, email and social, integrated with your helpdesk.
Does it replace agents?
No - it handles routine queries and assists agents on complex ones.
Does it connect to our CRM?
Yes - Zoho Desk/CRM and other systems.
How do we start?
Book a free consultation and support-process review.
Get started

Ready to move ahead with AI Customer Service Software?

Tell us your requirement - we’ll reply within one business day with scope, timeline and a fixed quote.

  • Authorized Zoho & Odoo Partner
  • ZATCA Phase 2 e-invoicing & 15% VAT
  • Riyadh office (Al Olaya) · whole-Kingdom delivery
  • Arabic & English, fixed-quote pricing