Integration · Saudi Arabia

Microsoft Dynamics Integration in Saudi Arabia

Shyphan connects Microsoft Dynamics 365 - Business Central, Finance & Operations and Dynamics CRM - to the ecommerce stores, portals, POS systems and custom apps your business runs on, with secure two-way sync built for Saudi Arabia.

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Two-wayReal-time sync

SecureMonitored & logged

KSARiyadh & remote

What we connect

Data we commonly sync between Dynamics 365 and your other tools.

Accounts & contactsCustomers, leads, vendors

Orders & quotesSales and purchase documents

Invoices & paymentsBilling, receipts, ZATCA

Items & stockProducts, pricing, inventory

Get a free integration reviewScope, risks & a fixed quote

Get Started

Talk to us about your Microsoft Dynamics Integration

Tell us which systems you need connected and a senior integration consultant - not a bot - replies within 24 hours with a scope, timeline and fixed quote. The first consultation is free, with no obligation.

Free discovery call & integration review
Fixed quote - no open-ended billing
Secure, monitored, two-way sync
On-site in Riyadh, remote across the Kingdom

Overview

Connect Dynamics 365 to everything around it

Microsoft Dynamics 365 is a strong platform, but most businesses in Saudi Arabia run it alongside other tools - an online store, a customer or vendor portal, a POS in their branches, or a bespoke app for a process Dynamics does not cover. Left disconnected, those systems drift apart: stock is wrong online, sales cannot see the latest invoice, and finance re-keys the same order twice.

We integrate the full Dynamics 365 family. For Business Central and Finance and Operations we use the standard OData v4 and REST APIs; for Dynamics CRM (Customer Engagement) we use the Dataverse Web API; and where the flow suits it, we use Power Automate and Azure Logic Apps so the automation stays close to the Microsoft stack you already own. When a flow needs more control or volume, we build a monitored middleware around it.

The integration is shaped for the Kingdom: 15% VAT and SAR on every document, ZATCA Phase 2 e-invoicing kept intact, Arabic and English fields handled correctly, and security and hosting that fit your data-residency policy. Dynamics stays your system of record while your storefront, portal and apps stay perfectly in step.

Why integrate

Why integrate Dynamics 365

What a clean Dynamics integration changes day to day.

One flow of data

Customers, orders and invoices move automatically between Dynamics and your other systems.

Accurate online store

Prices and stock from Dynamics stay live on your website and web orders post straight back.

Sales sees everything

Reps get a full customer picture - orders, credit, invoices - without leaving CRM.

Compliant billing

VAT and ZATCA e-invoicing stay correct on every document Dynamics produces.

Save hours every week

Cut out the manual exports, re-keying and reconciliation that quietly eat your team's time.

Fewer costly errors

Automated, validated data flow means fewer wrong orders, prices, stock counts and invoices.

Capabilities

How we build the integration

We use the native Microsoft interfaces first, then add middleware only where it earns its place.

OData & REST

Business Central and F&O OData v4 and REST APIs for real-time, record-level sync.

Dataverse Web API

Reliable read and write into Dynamics CRM (Customer Engagement) entities.

Power Automate & Logic Apps

Low-friction automation that stays inside the Microsoft ecosystem you already pay for.

Field mapping & transforms

Clean mapping between Dynamics schema and your other systems, including Arabic fields.

ZATCA bridge

Route Dynamics invoices to ZATCA Phase 2 and reconcile the response.

Monitoring & retries

Alerting and safe retries so no record is silently lost.

Use cases

Common Microsoft Dynamics Integration scenarios

Dynamics ↔ ecommerce

Publish products and stock online and post web orders back into Dynamics.

Dynamics ↔ POS

Keep branch sales, inventory and customers in sync with head-office Dynamics.

Dynamics ↔ portal

Give customers or vendors self-service access to orders, invoices and statements.

Dynamics ↔ custom app

Feed a bespoke operational app from Dynamics and write results back safely.

Live reporting & dashboards

Feed a single dashboard from connected systems so leadership sees real-time numbers, not week-old exports.

Alerts & notifications

Trigger WhatsApp or email alerts when key events happen - a big order, a low stock level, a failed payment.

Made for KSA

Built for Saudi Arabia

Local by default

ZATCA Phase 2 (Fatoora) e-invoicing kept intact across the integration
15% VAT and SAR handled correctly on every synced document
Arabic and English data, names and documents supported
Hosted in-Kingdom or on your cloud, to meet data-residency needs

Close and dependable

A local contact in Riyadh, with on-site and remote delivery
Monitoring, alerting and error-recovery so nothing silently fails
Fixed scope and pricing, no open-ended billing
Documentation, handover and ongoing AMC support

How we work

Our integration approach

Discovery

We map the systems, data, volumes and edge cases, then quote a fixed price.

Design

We agree the data model, direction of sync, triggers and error handling.

Build

We develop the connectors and transformations in a safe, sandboxed environment.

Test

Real data, edge cases and failure scenarios are tested before go-live.

Go-live & support

We monitor the first runs and stay on with SLA-backed support.

Why Shyphan

Why teams pick Shyphan

Integration specialists

We connect ERPs, CRMs, marketplaces, POS and custom apps every day.

Secure by design

Encrypted transport, least-privilege access and full audit logging.

Fixed quotes

Clear scope and price, agreed before any work starts.

Support that stays

Monitoring and SLA-backed support from our KSA and India desks.

FAQ

Microsoft Dynamics Integration - your questions

Which Dynamics 365 products do you integrate?

Business Central, Finance and Operations (F&O), and Dynamics CRM / Customer Engagement. We also connect older Dynamics NAV and AX where needed, and we choose the interface based on the product and your version.

Do you use the native Microsoft tools?

Yes, wherever they fit - OData and REST for Business Central and F&O, the Dataverse Web API for CRM, and Power Automate or Azure Logic Apps for automation. We add custom middleware only when the flow needs more control or volume.

Can you keep Dynamics compliant with ZATCA?

Yes. We bridge Dynamics invoices to ZATCA Phase 2 (Fatoora), submit for clearance and reconcile the cleared response, so e-invoicing stays compliant.

Can you connect Dynamics to our website or POS?

Yes. Common flows include syncing products, prices and stock to an online store and posting web orders back, and keeping branch POS sales and inventory in step with head-office Dynamics.

Will it handle Arabic data correctly?

Yes. We map and preserve Arabic customer names, addresses and document fields so nothing is lost or garbled between Dynamics and your other systems.

Is it hosted in Saudi Arabia?

It can be. We can host the integration layer in-Kingdom or on your own Azure tenant to meet data-residency and security requirements.

Do you support the integration after launch?

Yes. We monitor, alert, retry and provide SLA-backed support, plus documentation and handover so your team stays in control.

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