United Arab Emirates
Saudi Arabia
Security Awareness Training
Security awareness training teaches employees to recognise phishing, social engineering and unsafe data handling, and to report problems quickly. It is for organisations that want staff to act as an early warning system rather than the weakest link.
- Short sessions people finish
- Content tailored by role
- Reporting habits that stick
Security awareness training is a structured programme that teaches employees to recognise phishing, payment fraud, social engineering and unsafe data handling, and to report anything suspicious quickly. Shyphan AI ITSM designs role-based sessions in Arabic and English, delivers them live or on demand and tracks completion for organisations in the UAE and Saudi Arabia.
Security Awareness TrainingSecurity Awareness Training: what it involves
Technology filters out a great deal, but some scams always get through, and they are aimed at people. A finance officer asked to pay an urgent invoice, a receptionist asked to reset a password by phone, a manager who uploads customer data to a personal drive: each is a human decision. Annual slide decks rarely change behaviour, and staff often do not know how or where to report something odd.
We build a programme around your real risks: payment fraud for finance, credential phishing for everyone, data handling for HR and sales, and phone-based social engineering for front-desk teams. Sessions are short, live or on demand, in English and, where needed, Arabic. We tie training to a clear reporting route, refresh it through the year with brief updates on current scams, and report completion and progress to management.
What a good programme covers
- 1Spotting phishing emails, texts and calls
- 2Verifying payment and bank detail changes
- 3Handling personal and confidential data safely
- 4Safe use of personal devices and public Wi-Fi
- 5How and where to report, with no blame
Our Security Awareness Training scope
Short, practical sessions that teach staff to spot scams, protect data and report fast.
Interactive workshops on site or online for teams and leaders.
Short modules staff can complete at their own pace.
Extra focus for finance, HR, executives and IT admins.
Material delivered in the languages your staff use.
A simple, well-known way to report suspicious activity.
Completion and improvement tracked for management.
What you receive, and what shapes the cost
What you receive
- Annual training plan mapped to your main risks and staff roles
- Live workshops and short on-demand modules in Arabic and English
- Role-specific briefings for finance, HR, executives and IT administrators
- One-page reporting guide and posters explaining how to raise a concern
- Completion and progress reports suitable for auditors and insurers
What affects the cost
- Number of staff and how many languages are needed
- Mix of live sessions, on-site visits and on-demand modules
- Amount of custom content built around your own processes and systems
- Whether phishing simulation is combined with the programme
Security Awareness Training: project phases
- 01Risk and audience review
We identify the scams and data risks that matter most for each department.
- 02Programme design
Topics, formats and a year-round schedule are agreed with HR and management.
- 03Delivery
Sessions run live or online, with reminders that help staff finish on time.
- 04Measure and refresh
Completion, reporting rates and incidents are reviewed and content is updated for new scams.
Common Security Awareness Training mistakes
Staff forget most of a long yearly session, so short, regular topics work better.
Examples that do not match your business feel irrelevant, so use scams and systems your staff actually see.
Shame makes staff hide mistakes, so reward fast reporting instead.
Executives are frequent targets yet often skip training, so give them short, focused briefings.
Security Awareness Training terms explained
- Social engineering
- Manipulating people into revealing information or taking actions that help an attacker.
- Pretexting
- Inventing a believable story, such as a fake supplier or IT call, to gain someone's trust.
- Vishing
- Phishing carried out by voice call rather than email.
- Smishing
- Phishing sent by text message or messaging app.
The difference you will notice
- 01Staff who pause and check
Fewer clicks on links that do not look right.
- 02More reports, sooner
Suspicious messages reach IT before damage is done.
- 03Evidence of training
Completion records for customers, insurers and auditors.
Five steps from assessment to always-on support
- STEP 01Assess
We review your infrastructure, security posture, assets and support model, and agree priorities.
- STEP 02Design
A clear architecture and plan, with scope, timeline and a fixed quote before work starts.
- STEP 03Deploy
We supply, install, configure and migrate, then document everything we build.
- STEP 04Manage
Ongoing support, monitoring and maintenance under agreed SLAs.
- STEP 05Improve
Regular reviews, reports and recommendations as your business grows.
Security Awareness Training in the UAE and Saudi Arabia
Local offices in Ras Al Khaimah and Riyadh, remote support around the clock and on-site visits where your project needs them.
Security Awareness Training in the UAE
Shyphan AI Technology LLC, RAK Free Trade Zone, Ras Al KhaimahUAE workforces are highly multinational, so we keep language simple, offer Arabic and English material and use examples such as fake courier, visa and government service messages that staff here commonly receive. Training records also help show the organisational measures expected under the UAE PDPL and the DIFC and ADGM data-protection regimes. We support the Emirates from our Ras Al Khaimah office, remotely around the clock and on site where needed.
- Data handled in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), and the separate DIFC and ADGM regimes where they apply.
Security Awareness Training in Saudi Arabia
Shyphan AI Technologies LLC, Malaz, King Abdulaziz Road, RiyadhSaudi organisations in scope of the NCA Essential Cybersecurity Controls are expected to run cybersecurity awareness and training, so completion records feed straight into compliance evidence. Our sessions use scenarios familiar to staff in Riyadh, Jeddah and the Eastern Province, such as fake government portal messages and supplier payment requests, delivered in Arabic and English. Our Riyadh office leads this work in the Kingdom.
- Work aligned with the Saudi Personal Data Protection Law (SDAIA) and, for government and critical infrastructure, the NCA Essential Cybersecurity Controls.
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How long are the sessions?
Most modules take between ten and thirty minutes. We prefer short, regular sessions over one long annual course.
Can training be delivered in Arabic?
Yes. We can deliver live sessions and materials in Arabic and English to suit your workforce.
Do you train executives separately?
Yes. Executives and their assistants are frequent targets, so we run short, focused briefings for them.
How do we know it is working?
We track completion and reporting, and if you add phishing simulation, how click and report rates change over time.
Can you run security awareness training on site in Riyadh or Dubai?
Yes. We run live sessions on site from our Riyadh and Ras Al Khaimah offices or online, and add on-demand modules for staff on other shifts.
Should new joiners be trained before they get system access?
It is good practice. A short induction module on passwords, phishing and reporting during onboarding sets expectations from the first day.
Do you provide Security Awareness Training in Dubai and Riyadh?
Yes. We deliver Security Awareness Training across the UAE from our Ras Al Khaimah office and across Saudi Arabia from our Riyadh office, with remote support 24/7 and on-site visits in cities such as Dubai, Abu Dhabi, Riyadh, Jeddah and Dammam where your project needs them.
Talk to us about Security Awareness Training
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