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SD-WAN Services: Network cables connected to a switch
IT Infrastructure & Networking

SD-WAN Services

SD-WAN connects branches, warehouses and head office over ordinary internet lines, steering traffic across them according to rules you set. It suits organisations with several sites that want reliable links without depending on one expensive private circuit.

  • Traffic steered by application
  • Failover between internet lines
  • Branches managed centrally
In short

SD-WAN, or software-defined wide area networking, connects branches and head office over several internet or private lines and chooses the best path for each application in real time. It is managed from one central console, which makes adding sites, applying security policy and seeing link performance across the organisation simpler than with traditional router-based networks.

SD-WAN Services: Illuminated circuit boardSD-WAN Services
Overview

SD-WAN Services: what it involves

Businesses with several sites often rely on a mix of private circuits, single internet lines and site-to-site VPNs that were set up one branch at a time. When a line drops, the branch stops trading. When everyone joins a video call, the ERP slows down. Changing a rule means logging in to each router separately, and nobody has a clear view of how the links are performing.

We assess your sites, lines and applications, then design an SD-WAN that uses two or more connections per site where it matters, prioritises business traffic such as voice, ERP and point of sale, and fails over automatically when a line has problems. Policies are set once and pushed to every branch. We handle the rollout site by site, document the result and can monitor the network for you afterwards.

What we need to know about your sites

  1. 1Number of sites and staff at each
  2. 2Current internet lines, circuits and providers
  3. 3Applications that must stay up, such as POS, ERP or voice
  4. 4Where cloud services and data centres are hosted
  5. 5Security rules that differ between sites
What is included

Our SD-WAN Services scope

Secure, managed links between branches that make better use of your internet lines.

SD-WAN Services: Modern office corridor
Good fit for
Retail chainsMulti-branch firmsWarehouses and depotsCostly private circuits
Get a fixed quote
Site assessment

Review of each site, its lines and the applications it runs.

SD-WAN design

Topology, policies and security rules for all branches.

Path selection

Traffic sent over the best available line for each application.

Line failover

Automatic switch to a backup connection when a line degrades.

Built-in security

Encrypted links and firewall rules at every branch.

Central visibility

One view of link health and traffic across all sites.

Deliverables and pricing

What you receive, and what shapes the cost

What you receive

  • Site and application assessment with a recommended SD-WAN design
  • Configured edge devices at each site with traffic and failover policies
  • Central management console access with dashboards for links and applications
  • Security policy applied consistently across sites, including segmentation and internet breakout rules
  • Rollout records and a runbook for adding new sites

What affects the cost

  • Number of sites and the bandwidth needed at each
  • Choice of SD-WAN platform and whether it includes built-in security features
  • Number and type of internet or private lines per site
  • Whether ongoing monitoring and management are included after rollout
Get a fixed quote

SD-WAN Services: project phases

  1. 01Assess

    We record sites, lines, applications and current problems such as dropped calls or slow branch access.

  2. 02Design and pilot

    We design policies and prove them at one or two sites before wider rollout.

  3. 03Rollout

    Remaining sites move in planned windows, with old links kept until each site is stable.

  4. 04Operate

    We monitor link quality and tune policies as applications and sites change.

Avoid these

Common SD-WAN Services mistakes

One line per site

SD-WAN cannot fail over without a second path, so plan a backup line or mobile link wherever uptime matters.

Copying old routing rules

Recreating legacy rules wastes application-aware routing, so redesign policy around applications.

Ignoring security

Local internet breakout at branches needs inspection, so include firewall and web filtering in the design.

Skipping the pilot

Rolling out to every site at once multiplies any mistake, so prove the design at one site first.

Key terms

SD-WAN Services terms explained

Edge device
The SD-WAN appliance or virtual device installed at each site.
Underlay
The physical internet, mobile or private lines that SD-WAN runs over.
Overlay
The encrypted virtual network that SD-WAN builds on top of the underlay.
Local breakout
Sending internet-bound traffic straight out from a branch instead of through head office.
SD-WAN Services: Network patch panel with blue Ethernet cables
What you get

The difference you will notice

  1. 01
    Branches stay online

    A second line takes over when the first one fails.

  2. 02
    Priority for business apps

    Voice and ERP traffic are not slowed by bulk downloads.

  3. 03
    Simpler changes

    One policy update reaches every site.

How we deliver

Five steps from assessment to always-on support

  1. STEP 01Assess

    We review your infrastructure, security posture, assets and support model, and agree priorities.

  2. STEP 02Design

    A clear architecture and plan, with scope, timeline and a fixed quote before work starts.

  3. STEP 03Deploy

    We supply, install, configure and migrate, then document everything we build.

  4. STEP 04Manage

    Ongoing support, monitoring and maintenance under agreed SLAs.

  5. STEP 05Improve

    Regular reviews, reports and recommendations as your business grows.

UAE and Saudi Arabia

SD-WAN Services in the UAE and Saudi Arabia

Local offices in Ras Al Khaimah and Riyadh, remote support around the clock and on-site visits where your project needs them.

SD-WAN Services in the UAE

Shyphan AI Technology LLC, RAK Free Trade Zone, Ras Al Khaimah

UAE organisations with offices, warehouses and retail outlets across several emirates use SD-WAN to combine lines from more than one provider, such as e& and du, for resilience. Where traffic reaches Microsoft 365 or Azure, local breakout towards the Microsoft UAE North and UAE Central regions can shorten the path for branch users. We support the Emirates from our Ras Al Khaimah office, remotely around the clock and on site where needed.

  • Data handled in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), and the separate DIFC and ADGM regimes where they apply.

SD-WAN Services in Saudi Arabia

Shyphan AI Technologies LLC, Malaz, King Abdulaziz Road, Riyadh

Saudi organisations with branches in Riyadh, Jeddah, Dammam and smaller cities use SD-WAN to combine lines from providers such as stc, Mobily and Zain, keeping branches online when one line fails. Operators covered by the NCA Essential Cybersecurity Controls should confirm that encryption, logging and central management meet their control requirements. Our Riyadh office leads this work in the Kingdom.

  • Work aligned with the Saudi Personal Data Protection Law (SDAIA) and, for government and critical infrastructure, the NCA Essential Cybersecurity Controls.
FAQ

SD-WAN Services: common questions

Does SD-WAN replace our internet lines?

No. SD-WAN runs over the lines you have, or new ones you add, and decides how traffic uses them.

Do we need two lines at every site?

Not always. Sites where downtime is costly benefit most from a second line, while small sites may manage with one. We advise per site.

Is SD-WAN secure?

Links between sites are encrypted and each branch has firewall rules. We design security as part of the rollout, not as an afterthought.

Can you manage it after rollout?

Yes. We can monitor links and manage policies under a managed service, or hand over to your team with documentation.

Can SD-WAN connect our branches in different emirates?

Yes. Each branch gets an edge device and joins the same managed overlay, so Dubai, Abu Dhabi and northern emirates sites follow one policy.

Is SD-WAN cheaper than MPLS?

It can be, because it runs over ordinary internet lines, but the saving depends on how many sites you have and which lines you keep, so we compare both during the assessment.

Do you provide SD-WAN Services in Dubai and Riyadh?

Yes. We deliver SD-WAN Services across the UAE from our Ras Al Khaimah office and across Saudi Arabia from our Riyadh office, with remote support 24/7 and on-site visits in cities such as Dubai, Abu Dhabi, Riyadh, Jeddah and Dammam where your project needs them.

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