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Microsoft Intune Device Management: Laptop with code on an office desk
Cloud & Microsoft Solutions

Microsoft Intune Device Management

Cloud-based management of Windows, macOS, iOS and Android devices with Microsoft Intune, from zero-touch enrolment to remote wipe. For organisations with remote staff, bring-your-own-device policies or no on-premise management server.

  • Zero-touch setup with Autopilot
  • Compliance checked before access
  • Lost devices wiped remotely
In short

Microsoft Intune device management is a cloud service for enrolling, securing and managing laptops, desktops, phones and tablets. It applies security policies, deploys apps and updates, enforces encryption and lets IT wipe lost devices, for both company-owned and personal devices. It replaces much of the work traditionally done by on-premise management servers.

Microsoft Intune Device Management: Team presentation in an officeMicrosoft Intune Device Management
Overview

Microsoft Intune Device Management: what it involves

Laptops and phones now leave the office every day, often holding email, client files and saved passwords. Without central management, each device is configured by hand, patches depend on the user and a lost phone means hoping it had a passcode. Older tools that need devices on the office network no longer fit when staff work from home, client sites and different countries.

We set up Intune enrolment for company devices through Windows Autopilot, Apple Business Manager and Android Enterprise, plus app protection policies for personal phones so company data stays separate. Configuration profiles apply security baselines, BitLocker or FileVault encryption, Windows Update rings and approved apps. Compliance policies feed Entra ID conditional access, so a device that falls out of compliance loses access until it is fixed. Remote lock and wipe are tested before rollout.

Before rolling out Intune

  1. 1Which devices are company-owned and which are personal
  2. 2Whether your licences include Intune, such as Business Premium
  3. 3Apple Business Manager and Android Enterprise accounts ready
  4. 4Apps that must be packaged for automatic deployment
  5. 5A pilot group to test policies before company-wide rollout
What is included

Our Microsoft Intune Device Management scope

Windows, Mac, iPhone and Android devices enrolled, configured and compliant

Microsoft Intune Device Management: Team workshop in a meeting room
Good fit for
Remote and hybrid staffBYOD policiesRetiring on-premise toolsMulti-country workforces
Get a fixed quote
Autopilot enrolment

New Windows laptops configure themselves when the user signs in.

Mobile management

iPhone and Android enrolment, or app protection for personal phones.

Configuration profiles

Security baselines, encryption and settings applied centrally.

Compliance policies

Non-compliant devices blocked through conditional access.

App deployment

Business apps and updates pushed without manual installs.

Remote wipe

Lost or stolen devices locked or wiped from the console.

Deliverables and pricing

What you receive, and what shapes the cost

What you receive

  • Enrolment profiles for Windows, macOS, iOS and Android devices
  • Compliance policies linked to conditional access
  • Security baselines covering encryption, firewall and updates
  • App deployment for core business software
  • Documentation and admin training for ongoing device management

What affects the cost

  • Number and mix of devices and operating systems
  • Whether personal devices are included under a bring your own device policy
  • How many applications must be packaged and deployed
  • Whether existing devices need re-enrolment from another tool
Get a fixed quote

Microsoft Intune Device Management: project phases

  1. 01Assessment

    We review devices, current management tools and security requirements.

  2. 02Policy design

    We agree compliance rules, configuration profiles and app lists.

  3. 03Pilot

    We enrol a small group, test policies and refine them.

  4. 04Rollout

    We enrol remaining devices in stages and hand over admin guides.

Avoid these

Common Microsoft Intune Device Management mistakes

Policies without testing

Untested restrictions can block users from working, so pilot every policy first.

Full control of personal phones

Wiping personal devices upsets staff, so use app protection policies for bring your own device.

No compliance link

Compliance results mean little unless enforced, so link them to conditional access.

Manual app installs continue

Mixed install methods leave devices inconsistent, so deploy core apps through Intune.

Key terms

Microsoft Intune Device Management terms explained

Autopilot
A Windows feature that sets up new devices from the cloud when users first sign in.
Compliance policy
Rules a device must meet, such as encryption and a minimum OS version.
App protection policy
Controls that protect company data inside apps without managing the whole device.
Selective wipe
Removing only company data from a device while leaving personal content.
Microsoft Intune Device Management: City lights seen from space at night
What you get

The difference you will notice

  1. 01
    Faster device setup

    New starters get a ready laptop with minimal IT effort.

  2. 02
    Consistent security

    Encryption, updates and settings applied everywhere.

  3. 03
    Protected company data

    Access blocked from devices that fall out of line.

How we deliver

Five steps from assessment to always-on support

  1. STEP 01Assess

    We review your infrastructure, security posture, assets and support model, and agree priorities.

  2. STEP 02Design

    A clear architecture and plan, with scope, timeline and a fixed quote before work starts.

  3. STEP 03Deploy

    We supply, install, configure and migrate, then document everything we build.

  4. STEP 04Manage

    Ongoing support, monitoring and maintenance under agreed SLAs.

  5. STEP 05Improve

    Regular reviews, reports and recommendations as your business grows.

UAE and Saudi Arabia

Microsoft Intune Device Management in the UAE and Saudi Arabia

Local offices in Ras Al Khaimah and Riyadh, remote support around the clock and on-site visits where your project needs them.

Microsoft Intune Device Management in the UAE

Shyphan AI Technology LLC, RAK Free Trade Zone, Ras Al Khaimah

UAE organisations with staff moving between offices across the emirates, client sites and home benefit from cloud-based management that does not depend on the office network. Intune helps protect personal data on devices in line with UAE PDPL expectations and supports separate policies for entities in free zones, DIFC or ADGM. We support the Emirates from our Ras Al Khaimah office, remotely around the clock and on site where needed.

  • Data handled in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), and the separate DIFC and ADGM regimes where they apply.

Microsoft Intune Device Management in Saudi Arabia

Shyphan AI Technologies LLC, Malaz, King Abdulaziz Road, Riyadh

Saudi organisations often need device controls that support NCA Essential Cybersecurity Controls where applicable and protect personal data under the Saudi PDPL. We roll out Intune for teams in Riyadh, Jeddah and the Eastern Province, with Arabic-language devices and local app requirements tested in the pilot. Our Riyadh office leads this work in the Kingdom.

  • Work aligned with the Saudi Personal Data Protection Law (SDAIA) and, for government and critical infrastructure, the NCA Essential Cybersecurity Controls.
FAQ

Microsoft Intune Device Management: common questions

Can Intune manage personal phones?

Yes. App protection policies secure company data inside apps such as Outlook and Teams without taking control of the whole device.

Do we still need our old management server?

Often not for laptops and phones. Some organisations keep co-management for a period while they move policies to Intune.

Does Intune work for Mac computers?

Yes. Macs can be enrolled through Apple Business Manager and managed with configuration profiles, apps and compliance policies.

What licences do we need for Intune?

Intune is included in Microsoft 365 Business Premium and several Enterprise plans, or can be licensed on its own. We check what you already have.

Can Intune manage devices for staff working across Saudi Arabia and the UAE?

Yes. Intune works over the internet, so devices are managed wherever staff are, with policies for each entity if required.

Can Intune set up a new laptop without IT touching it?

Yes, with Windows Autopilot. A laptop shipped straight to the user configures itself on first sign-in.

Do you provide Microsoft Intune Device Management in Dubai and the UAE?

Yes. We deliver Microsoft Intune Device Management across the UAE from our Ras Al Khaimah office, covering Dubai, Abu Dhabi, Sharjah and the Northern Emirates, with remote support 24/7 and on-site visits where your project needs them. For Saudi Arabia, our Riyadh team covers the same service.

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