United Arab Emirates
Saudi Arabia
Privileged Access Management
Privileged access management controls the accounts that can change systems: domain admins, root, database owners, cloud administrators and vendor logins. It is for organisations that want to know who used admin rights, when and why.
- No shared admin passwords
- Just-in-time elevation
- Recorded privileged sessions
Privileged access management (PAM) is the set of tools and processes that vault administrator and service account passwords, grant elevated rights only when approved and record what administrators and vendors do. Shyphan AI ITSM discovers privileged accounts, deploys a PAM platform such as ManageEngine PAM360 and runs regular access reviews for organisations in the UAE and Saudi Arabia.
Privileged Access ManagementPrivileged Access Management: what it involves
Admin accounts are the prize in almost every serious attack. In many businesses the same domain admin password is known by several staff and a few former suppliers, service account passwords have not changed in years, and vendors connect over remote tools with standing access. When something goes wrong nobody can say who made the change. Auditors and customers increasingly ask for evidence that privileged access is controlled.
We start by discovering privileged accounts across Active Directory, servers, network devices, databases and cloud consoles. We then put them into a vault such as ManageEngine PAM360 or another suitable product, rotate passwords automatically and replace standing rights with approval-based, time-limited access. Admin and vendor sessions run through a gateway that records them, and reports show who accessed what, so access reviews take minutes rather than days.
What we review
- 1How many accounts hold domain or global admin rights
- 2Service accounts with passwords that never expire
- 3How suppliers connect for remote support
- 4Whether admins use separate accounts for daily work
- 5Logs showing who used privileged rights last month
Our Privileged Access Management scope
Admin passwords vaulted, access granted only when needed and privileged sessions recorded.
Privileged accounts found across servers, directory, network and cloud.
Admin and service credentials stored, rotated and never shared.
Rights granted for a set time after approval, then removed.
Privileged and vendor sessions recorded for review and audit.
Suppliers connect through the gateway, not open remote tools.
Regular reports of who holds and used privileged rights.
What you receive, and what shapes the cost
What you receive
- Register of privileged accounts across directory, servers, network devices, databases and cloud
- Vault configured with rotation policies for admin and service credentials
- Approval workflows for just-in-time elevation and vendor access
- Session recording policy with retention set to your audit needs
- Quarterly access review report showing who holds and used privileged rights
What affects the cost
- Number of privileged users, service accounts and target systems
- Choice of PAM product and whether licences already exist
- Depth of session recording and how long recordings must be kept
- Number of third-party vendors who need controlled remote access
Privileged Access Management: project phases
- 01Account discovery
We scan directories, servers, network devices and cloud consoles to find every account with elevated rights.
- 02Vault and rotate
Credentials move into the vault and are rotated so old shared passwords stop working.
- 03Workflow and recording
Approval steps, just-in-time access and session recording start on the highest-risk systems.
- 04Review and refine
Access is reviewed regularly, unused rights are removed and reports are produced for auditors.
Common Privileged Access Management mistakes
Storing passwords in a vault does little if the same passwords stay valid and known, so rotate them on first import.
Service accounts often hold broad rights and never-expiring passwords, so include them in discovery and test rotation carefully.
Browsing and email from an admin account exposes it to phishing, so give admins separate daily and privileged accounts.
Permanent remote access for suppliers is a common breach route, so route vendors through the PAM gateway with approval.
Privileged Access Management terms explained
- Just-in-time access
- Granting elevated rights for a limited time after approval, then removing them automatically.
- Password vault
- An encrypted store that holds privileged credentials and releases them only to authorised users.
- Session recording
- Capturing the screen or commands of a privileged session so it can be reviewed later.
- Least privilege
- Giving each person or system only the access its task needs and nothing more.
The difference you will notice
- 01Smaller blast radius
Fewer standing admin rights for attackers to steal.
- 02Clear accountability
Every privileged action tied to a named person.
- 03Easier audits
Access reviews and session evidence ready on request.
Five steps from assessment to always-on support
- STEP 01Assess
We review your infrastructure, security posture, assets and support model, and agree priorities.
- STEP 02Design
A clear architecture and plan, with scope, timeline and a fixed quote before work starts.
- STEP 03Deploy
We supply, install, configure and migrate, then document everything we build.
- STEP 04Manage
Ongoing support, monitoring and maintenance under agreed SLAs.
- STEP 05Improve
Regular reviews, reports and recommendations as your business grows.
Privileged Access Management in the UAE and Saudi Arabia
Local offices in Ras Al Khaimah and Riyadh, remote support around the clock and on-site visits where your project needs them.
Privileged Access Management in the UAE
Shyphan AI Technology LLC, RAK Free Trade Zone, Ras Al KhaimahUAE organisations often rely on outside integrators for ERP, telephony and building systems, and PAM gives that support a controlled, recorded route in. Banks, healthcare providers and firms in DIFC or ADGM increasingly expect evidence of privileged access control during audits and customer due diligence, which recorded sessions and access reviews provide. We support the Emirates from our Ras Al Khaimah office, remotely around the clock and on site where needed.
- Data handled in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), and the separate DIFC and ADGM regimes where they apply.
Privileged Access Management in Saudi Arabia
Shyphan AI Technologies LLC, Malaz, King Abdulaziz Road, RiyadhPrivileged account management is part of the identity and access requirements in the NCA Essential Cybersecurity Controls, so Saudi organisations in scope need records of who holds and uses admin rights. We deploy PAM for estates in Riyadh, Jeddah and the Eastern Province, including vendor access for systems supported from outside the Kingdom. Our Riyadh office leads this work in the Kingdom.
- Work aligned with the Saudi Personal Data Protection Law (SDAIA) and, for government and critical infrastructure, the NCA Essential Cybersecurity Controls.
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What counts as a privileged account?
Any account that can change systems or data beyond normal use, such as domain admins, local admins, root, database owners, cloud administrators and firewall admin logins.
Do we need a dedicated PAM product?
Larger estates usually benefit from one. Smaller businesses can start with separate admin accounts, a password vault and just-in-time roles in Entra ID, then add a PAM product later.
Can you work with ManageEngine PAM360?
Yes. We deploy and configure PAM360, and we can also work with other PAM tools you already own.
Will admins find it slower to work?
There is a short extra step to request access, but credentials are injected automatically, so admins no longer look up or type passwords.
Can PAM control vendors who support us from outside Saudi Arabia or the UAE?
Yes. Vendors connect through the PAM gateway, each session needs approval and is recorded, and no password is handed to the vendor directly.
Is PAM useful for a small IT team?
Yes. Even a small team benefits from vaulted admin passwords, separate admin accounts and a record of changes, and the scope can grow over time.
Do you provide Privileged Access Management in Dubai and Riyadh?
Yes. We deliver Privileged Access Management across the UAE from our Ras Al Khaimah office and across Saudi Arabia from our Riyadh office, with remote support 24/7 and on-site visits in cities such as Dubai, Abu Dhabi, Riyadh, Jeddah and Dammam where your project needs them.
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