United Arab Emirates
Saudi Arabia
Cloud Backup Services
Managed backup for Microsoft 365, servers, laptops and cloud workloads, with copies kept off-site and protected from tampering. For businesses that want proof they can recover data, not just a green tick in a console.
- Microsoft 365 data covered too
- Copies protected from ransomware
- Restores tested on a schedule
Cloud backup services copy your data, such as Microsoft 365 mailboxes, OneDrive, SharePoint, servers and endpoints, to separate cloud storage on a schedule, so it can be restored after deletion, corruption, ransomware or a failed change. A managed service also monitors backup jobs, tests restores and keeps copies isolated from the systems they protect.
Cloud Backup ServicesCloud Backup Services: what it involves
Backups usually fail quietly. A job stops after a password change, a new server is never added to the schedule, or Microsoft 365 is assumed to be protected because it lives in the cloud. Ransomware groups also target backups deliberately, deleting or encrypting them before triggering the attack. Organisations often learn about these gaps only when they try to restore, which is the worst moment to find out.
We start by listing what must be recoverable and how quickly: mailboxes, SharePoint, file servers, databases, virtual machines and key laptops. Backups follow the 3-2-1 principle, with at least one copy off-site and immutable or isolated so it cannot be altered from your network. Our team monitors jobs daily and investigates failures, and restores of files, mailboxes and whole servers are tested on a schedule, with results recorded as evidence for auditors and insurers.
What we check in your backups
- 1Every critical system is actually included in a backup job
- 2At least one copy is off-site and protected from tampering
- 3Retention periods match legal and business requirements
- 4Backup credentials are separate from everyday admin accounts
- 5When the last successful test restore ran and how long it took
Our Cloud Backup Services scope
Backups for Microsoft 365, servers and cloud workloads, proven by test restores
Exchange, SharePoint, OneDrive and Teams data backed up separately.
Physical and virtual servers protected with application-aware backups.
Key laptops backed up for staff who work away from the office.
Off-site copies that cannot be changed or deleted from your network.
Failed and missed jobs investigated by our team every day.
Scheduled test restores with results recorded as evidence.
What you receive, and what shapes the cost
What you receive
- A backup policy covering what is protected, how often and for how long
- Configured backup jobs for Microsoft 365, servers and selected endpoints
- Immutable or isolated copies protected from ransomware deletion
- Daily job monitoring with failures followed up
- Records of periodic test restores and their results
What affects the cost
- Volume of data and how quickly it changes
- How long backups must be kept for policy or legal reasons
- Number of workloads, such as mailboxes, servers and databases
- Where backup copies must be stored and whether immutability is required
Cloud Backup Services: project phases
- 01Scope
We list the data and systems to protect and agree retention with the business.
- 02Design
We choose backup tools, storage locations and protection against deletion.
- 03Implement
We configure jobs, run first full backups and confirm they complete.
- 04Verify
We monitor jobs and run test restores on a regular schedule.
Common Cloud Backup Services mistakes
OneDrive sync spreads deletions and ransomware, so keep separate backup copies.
Attackers who reach your servers can delete local backups, so keep copies isolated or immutable.
A backup that cannot be restored is useless, so test restores regularly.
Keeping data too briefly or too long creates risk, so agree retention with legal and management.
Cloud Backup Services terms explained
- Immutable backup
- A copy that cannot be changed or deleted until its retention period ends.
- Retention period
- How long each backup copy is kept before deletion.
- 3-2-1 rule
- A guideline to keep three copies of data on two types of storage with one held off site.
- Granular restore
- Recovering a single file, email or item rather than a whole system.
The difference you will notice
- 01Proven recovery
Test restores show what can be recovered and how fast.
- 02Ransomware resilience
Isolated copies survive an attack on your network.
- 03Audit-ready evidence
Backup and restore records ready for auditors and insurers.
Five steps from assessment to always-on support
- STEP 01Assess
We review your infrastructure, security posture, assets and support model, and agree priorities.
- STEP 02Design
A clear architecture and plan, with scope, timeline and a fixed quote before work starts.
- STEP 03Deploy
We supply, install, configure and migrate, then document everything we build.
- STEP 04Manage
Ongoing support, monitoring and maintenance under agreed SLAs.
- STEP 05Improve
Regular reviews, reports and recommendations as your business grows.
Cloud Backup Services in the UAE and Saudi Arabia
Local offices in Ras Al Khaimah and Riyadh, remote support around the clock and on-site visits where your project needs them.
Cloud Backup Services in the UAE
Shyphan AI Technology LLC, RAK Free Trade Zone, Ras Al KhaimahUAE organisations often want backup copies held in the UAE, and options exist using Microsoft's UAE regions and other providers with local storage. We match retention to UAE PDPL expectations and any DIFC or ADGM rules that apply, and cover offices in every emirate remotely or on site. We support the Emirates from our Ras Al Khaimah office, remotely around the clock and on site where needed.
- Data handled in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), and the separate DIFC and ADGM regimes where they apply.
Cloud Backup Services in Saudi Arabia
Shyphan AI Technologies LLC, Malaz, King Abdulaziz Road, RiyadhSaudi organisations need to know where backup copies are stored and who can access them, given the Saudi PDPL overseen by SDAIA and NCA controls for government and critical infrastructure. We design storage locations and retention with you and support sites in Riyadh, Jeddah and the Eastern Province. Our Riyadh office leads this work in the Kingdom.
- Work aligned with the Saudi Personal Data Protection Law (SDAIA) and, for government and critical infrastructure, the NCA Essential Cybersecurity Controls.
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Is Microsoft 365 data safe without a separate backup?
Microsoft protects against its own outages and offers recycle bins and version history for limited periods. Recovering from accidental deletion, a malicious insider or ransomware over a longer period needs an independent backup.
Where are backup copies stored?
In cloud storage locations we agree with you, chosen to meet your data residency and compliance requirements.
How often do you test restores?
On a schedule agreed in your service plan, covering files, mailboxes and full systems, with results shared in your reports.
Is backup the same as disaster recovery?
No. Backup protects data. Disaster recovery restores whole systems and services within agreed times. We offer both.
Can backup copies for a UAE company stay inside the UAE?
Yes, by choosing backup storage in UAE regions. We confirm the location for each product before setting it up.
Do you back up laptops as well as servers in Saudi Arabia?
Yes, where needed. Many clients rely on OneDrive with a separate backup, and we add endpoint backup for devices holding data that is not synced.
Do you provide Cloud Backup Services in Dubai and the UAE?
Yes. We deliver Cloud Backup Services across the UAE from our Ras Al Khaimah office, covering Dubai, Abu Dhabi, Sharjah and the Northern Emirates, with remote support 24/7 and on-site visits where your project needs them. For Saudi Arabia, our Riyadh team covers the same service.
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