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Business Continuity Planning: Planning session with sticky notes
IT Consulting & Training

Business Continuity Planning

Business continuity planning that keeps critical operations running when people, premises, suppliers or IT systems are unavailable. For organisations that need a plan their staff can actually use, and evidence of it for clients, regulators or insurers.

  • Critical activities identified
  • Plans for people, sites and IT
  • Exercises that test the plan
In short

Business continuity planning prepares an organisation to keep critical operations running during and after a disruption, such as a power cut, cyber attack, supplier failure, pandemic or loss of a building. It identifies critical activities, sets recovery priorities, assigns roles, plans workarounds and communications, and tests the plan, covering people, premises and suppliers as well as IT systems.

Business Continuity Planning: Business documents and laptops on a deskBusiness Continuity Planning
Overview

Business Continuity Planning: what it involves

Disruption rarely arrives in the form people plan for. A cyber attack locks systems, a flood closes the office, a key supplier fails or a regional event stops staff travelling. Many continuity plans exist as long documents written for an audit and never tested, so when something happens, people improvise. Customers, regulators and insurers now often ask to see a credible, exercised plan rather than a policy on a shelf.

We start with a business impact analysis to identify critical activities, how long each can be disrupted and what it depends on: people, premises, systems, data and suppliers. We then agree continuity strategies such as alternative work locations, remote working, manual workarounds and supplier alternatives, and link them to IT disaster recovery. Plans become short, role-based playbooks with contact trees and crisis communication templates. Tabletop exercises with your team test and improve them, aligned with ISO 22301 principles where useful.

What your plan should answer

  1. 1Which activities must continue and how quickly they must resume
  2. 2Where staff will work if the office is unavailable
  3. 3How customers, staff and suppliers will be informed
  4. 4Which suppliers are critical and what the alternatives are
  5. 5How IT disaster recovery supports each critical activity
What is included

Our Business Continuity Planning scope

Plans that keep critical operations running through outages and crises

Business Continuity Planning: Glass office towers
Good fit for
Regulated sectorsClient due diligence requestsSingle-site operationsInsurance renewals
Get a fixed quote
Impact analysis

Critical activities, tolerable downtime and dependencies identified.

Risk assessment

Likely threats to people, premises, suppliers and systems reviewed.

Continuity strategies

Alternative sites, remote work and manual workarounds agreed.

Role-based playbooks

Short plans for each team instead of one long document.

Crisis communication

Contact trees and message templates for staff and customers.

Exercises

Tabletop scenarios that test decisions and roles.

Deliverables and pricing

What you receive, and what shapes the cost

What you receive

  • A business impact analysis covering critical activities and dependencies
  • A continuity strategy for people, premises, suppliers and technology
  • A written plan with roles, contact lists and escalation steps
  • A crisis communication plan for staff, clients and authorities
  • An exercise report with lessons learned and actions

What affects the cost

  • Number of sites, departments and critical activities
  • Whether IT disaster recovery is included or handled separately
  • Depth of supplier dependency analysis needed
  • Number and type of exercises required
Get a fixed quote

Business Continuity Planning: project phases

  1. 01Impact analysis

    We identify critical activities and how long each can be disrupted.

  2. 02Strategy

    We agree workarounds and recovery options for people, premises, suppliers and IT.

  3. 03Plan

    We write a clear plan with roles, contacts and step-by-step actions.

  4. 04Exercise

    We run tabletop or live exercises and update the plan from results.

Avoid these

Common Business Continuity Planning mistakes

Treating BCP as an IT task

Continuity covers people, premises and suppliers too, so involve every department.

Plans too long to use

Lengthy documents are ignored in a crisis, so keep action cards short.

Outdated contact lists

Wrong phone numbers slow response, so review contacts regularly.

Never rehearsed

Untested plans fail under stress, so run exercises with the people who will act.

Key terms

Business Continuity Planning terms explained

Business impact analysis
A study of how disruption to each activity affects the organisation over time.
Maximum tolerable period of disruption
The longest an activity can be down before harm becomes unacceptable.
Tabletop exercise
A discussion-based rehearsal where a team walks through a scenario.
ISO 22301
The international standard for business continuity management systems.
Business Continuity Planning: Laptop showing an analytics dashboard
What you get

The difference you will notice

  1. 01
    A usable plan

    Short playbooks staff can follow under pressure.

  2. 02
    Practised responses

    Teams that have rehearsed their roles.

  3. 03
    Evidence for stakeholders

    Documentation for clients, regulators and insurers.

How we deliver

Five steps from assessment to always-on support

  1. STEP 01Assess

    We review your infrastructure, security posture, assets and support model, and agree priorities.

  2. STEP 02Design

    A clear architecture and plan, with scope, timeline and a fixed quote before work starts.

  3. STEP 03Deploy

    We supply, install, configure and migrate, then document everything we build.

  4. STEP 04Manage

    Ongoing support, monitoring and maintenance under agreed SLAs.

  5. STEP 05Improve

    Regular reviews, reports and recommendations as your business grows.

UAE and Saudi Arabia

Business Continuity Planning in the UAE and Saudi Arabia

Local offices in Ras Al Khaimah and Riyadh, remote support around the clock and on-site visits where your project needs them.

Business Continuity Planning in the UAE

Shyphan AI Technology LLC, RAK Free Trade Zone, Ras Al Khaimah

UAE organisations often operate across several emirates and free zones, which gives options for alternative sites but needs clear coordination. We align plans with UAE PDPL obligations for handling personal data during an incident and include supplier dependencies across the region. We support the Emirates from our Ras Al Khaimah office, remotely around the clock and on site where needed.

  • Data handled in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), and the separate DIFC and ADGM regimes where they apply.

Business Continuity Planning in Saudi Arabia

Shyphan AI Technologies LLC, Malaz, King Abdulaziz Road, Riyadh

Saudi organisations need continuity plans that reflect the Saudi PDPL and, for government and critical infrastructure, the resilience expectations in NCA Essential Cybersecurity Controls. We plan for sites in Riyadh, Jeddah and the Eastern Province, using each as a possible alternative location where that makes sense. Our Riyadh office leads this work in the Kingdom.

  • Work aligned with the Saudi Personal Data Protection Law (SDAIA) and, for government and critical infrastructure, the NCA Essential Cybersecurity Controls.
FAQ

Business Continuity Planning: common questions

What is the difference between BCP and disaster recovery?

Business continuity covers how the whole organisation keeps operating. Disaster recovery is the IT part that restores systems and data.

Do you follow a standard?

We can align plans with ISO 22301 principles. We help you prepare, but certification is carried out by accredited bodies.

How often should the plan be tested?

Regularly, and after significant changes in people, premises or systems. We agree an exercise schedule with you.

Who needs to be involved?

Senior management, heads of critical functions, IT, HR and facilities. Their knowledge shapes realistic strategies.

Can our Jeddah office act as a backup for our Riyadh headquarters?

It can, if systems, staff access and space are planned for it. We assess what would be needed and include it in the continuity strategy.

Does the plan cover a cyber attack as well as physical incidents?

Yes. We include cyber scenarios such as ransomware, with links to your incident response and disaster recovery plans.

Do you provide Business Continuity Planning in Dubai and Riyadh?

Yes. We deliver Business Continuity Planning across the UAE from our Ras Al Khaimah office and across Saudi Arabia from our Riyadh office, with remote support 24/7 and on-site visits in cities such as Dubai, Abu Dhabi, Riyadh, Jeddah and Dammam where your project needs them.

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